Harrod Horticultural Reviews

4.6 Rating 11,245 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two pear trees I ordered were of excellent quality and delivered on the day that suited me.”

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Posted 5 years ago

“Sorted out breakage asp.”

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Posted 5 years ago

“very good service the items ordered arrived on the day quoted.”

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Posted 5 years ago

“Very prompt delivery”

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Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

“I was looking for a very fine mesh to cover vegetables on the allotment. I ordered what looks to be the answer. Delivery was quick and the mesh well packaged. Already have it over some late planted sprouts and it has withstood heavy rain and wind. Will probably order more next year.”

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Posted 5 years ago

“I was advised that the item was delayed and kept informed.”

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Posted 5 years ago

“Very helpful member of staff on the telephone. Delivery was prompt, exactly as explained and the spade is wonderful!”

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Posted 5 years ago

“Very good service the boot scraper arrived in good time, well packed and in good condition.”

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Posted 5 years ago

“Excellent service from this company. I purchased one of their timber raised beds. It arrived promptly, well packaged and was very easy to assemble. It now takes pride of place outside my back door where I can admire the plants every time I go outside!”

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Posted 5 years ago

“Excellent products, delivered as promised by friendly staff!”

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Posted 5 years ago

“Good service thank you.”

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Posted 5 years ago

“The usual highly efficient and pleasant service. Telephone was promptly answered and advice on the product given.”

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Posted 5 years ago

“The quality of the products we have purchased from Harrods has always been excellent. However, the last purchase was delivered to the wrong address, one mile away! No fault of Harrod's.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Couldn't fault their service.”

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Posted 5 years ago

“I have been delighted with Harrod Horticultural over the years. The supports for bird feeders are strong, good looking and are excellent for hanging bird feeders. The birds highly approve!”

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Posted 5 years ago

“Very happy with plant supports also overall service”

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Posted 5 years ago

“Excellent service and quality. We bought a steel fruit cage and then a raised bed. One of the timbers on the raised bed was broken (probably in transit) but after a 'phone call it was replaced without fuss a couple of days later.”

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Posted 5 years ago

“Great items and good service. I don't think I have ever been disappointed with an item. I just wish I could order from them, without adding myself once again to their mailing lists - both postal and email. I really don't need marketing information by email, and their catalogs go straight into the recycling, as - if I need something - I order online. But every time I place an order, I seem to find myself back on their lists again.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,245 reviews