Harrod Horticultural Reviews

4.6 Rating 11,235 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,235 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had problems with the website on the day I ordered for some reason, so I phoned. The lass at Harrod's was brilliant and dealt with it all for me. The spade was delivered the next day which was amazing service. Well done! It was for my brother and I hadn't expected it to arrive so quickly so my sister-in-law had to hide it for a couple of weeks. He seems very pleased with it.”

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Posted 4 years ago

“My husband was delighted with his engraved hand trowel. Many thanks”

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Posted 4 years ago

“a prompt and reliable service. a good range of useful products”

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Posted 4 years ago

“As usual great service with top quality products and reliable delivery.”

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Posted 4 years ago

“easy to navigate the website and choose what I wanted”

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Posted 4 years ago

“Just what I wanted, thank you. Easy to assemble, arrived quickly and looks great up at the allotment”

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Posted 4 years ago

“Efficient service and fantastic mulch! Thank you!”

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Posted 4 years ago

“I have bought three lichen green rose supports for shrub roses and other little items (garden penknife and knife sharpener. All are top notch purchases. They came superbly wrapped, well on time and the website is easy to navigate and use. My only regret is that there are too many things on the website to attract me - I must learn patience! PS The roses are now well supported and even in Winter together with the beautiful supports, they look beautiful.”

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Posted 4 years ago

“prompt delivery, quality products”

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Posted 4 years ago

“Good service and really pleased with the product and will be buying more!!”

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Posted 4 years ago

“Excellent service and quality product. Would definitely recommend.”

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Posted 4 years ago

“GOOD SERVICE AS ALWAYS”

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Posted 4 years ago

“Thank you for your excellent service with our recent order. Despite the fact that the order had to be shipped in three consignments, we were kept informed at all times. We have bought Items from Harrod on many occasions and have always found the service to be prompt, friendly and courteous.”

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Posted 4 years ago

“Great service and good quality products. I have bought both catalogue and bespoke products and was very pleased with both.”

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Posted 4 years ago

“Harrod's long-handled leaf grabbers are wonderful. What a difference they have made to my leaf clearing. I gather about ten 1-tonne builders' bags into my leaf mould enclosure and about the same amount goes off to our local authority recycling centre - fortunately nearby. What a difference to the collection of those leaves they make. Blow or rake the leaves into heaps and then transfer them into bags. It is so easy and fast. No back bending and they contain prodigious quantities of leaves, wet or dry. I can bore others with their wonders!”

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Posted 4 years ago

“Excellent product. Purchased similar on three separate occasions.( the self watering pots with tanks.) They work brilliantly so that tanks only need filling once in about 10 days. Perfect for the greenhouse and the terrace. Not pretty but do the job. Ideal for when on holiday.”

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Posted 4 years ago

“Always good and sort out any problems”

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Posted 4 years ago

“Two crook hooks for the garden. Nicely solid, great product and well packaged”

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Posted 4 years ago

“Good service, kept informed of delivery dates. Very pleased with products. bought.”

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Posted 4 years ago

“The border spade is ideal for women .The best on the market- I have jasmine for years and this one is for me daughters Xmas box.The service is excellent as always. Thank you.”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,235 reviews