Harrod Horticultural Reviews

4.6 Rating 11,236 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery and Quality items received. Thank you.”

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Posted 4 years ago

“Easy to access website, easy to order and quick to deliver. Thank you”

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Posted 4 years ago

“Very good prompt service.”

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Posted 4 years ago

“Very efficient. Delivered goods promptly.”

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Posted 4 years ago

“Very smooth from purchase to delivery. A good selection and good quality too.”

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Posted 4 years ago

“Good, as ever.”

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Posted 4 years ago

“Received hoop and PVC cover very promptly despite the current covid delays. Product exceptionally strong and cover exceeded my expectations having super strong zips. Looking forward to putting it to test.”

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Posted 4 years ago

“I had spent many months trying to find/make the right netting and frame to cover my pond. I'd almost given up hope when I chanced upon Harrod Horticultural's website. I couldn't believe my eyes when I spotted the exact item I had in my mind. So I ordered it straightaway and within days the frame & netting arrived in the longest heavy duty cardboard tube I'd ever seen. Easy to put together, netting to stop most leaves, and light & easy to lift off; just perfect. I will certainly recommend the company to anyone who needs 'Just the right thing' for their garden. HH are sure to have it.”

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Posted 4 years ago

“Brilliant service. The planters arrived very quickly and were very well packaged.”

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Posted 4 years ago

“Excellent service. Everyone I spoke to was polite and helpful.”

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Posted 4 years ago

“I've always received excellent service from Harrod Horticultural.”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“The service at HH has been terrific. There was a delay in filling my order because of lockdown restrictions and the team kept me fully updated and I received my order at the earliest opportunity.”

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Posted 4 years ago

“I have purchased several items from you previously and I was therefore completely confident that when purchasing my greenhouse from you it would be a good choice. I was not disappointed. Thank you.”

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Posted 4 years ago

“Good website, but for queries - great staff, very helpful and prompt service. Also, quick delivery, well packaged etc. If out of stock, regular updates.”

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Posted 4 years ago

“Very happy with the service I received from Harrod Horticultural. Easy to order online, I was kept informed on the progress of my order and the goods arrived promptly”

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Posted 4 years ago

“I have been a Harrods Horticultural customer for a couple of years now and I never cease to be amazed at how helpful the staff have been with my "projects". Nothing is too much trouble for them and there is always someone on hand to offer advice on the products.”

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Posted 4 years ago

“Excellent service . Order came as promised”

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Posted 4 years ago

“Excellent service from this company. Ordering online was straight forward and delivery was within 3 days. What's not to like.”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,236 reviews