Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought cloches and thry are very good except for the ends which are very fragile and keep falling out.”

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Posted 7 years ago

“They kept me up-dated when delivery of my order was delayed because they were waiting for stock.”

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Posted 7 years ago

“Product was exactly as expected and arrived promptly.”

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Posted 7 years ago

“Easy to order. Delivered on time complete.”

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Posted 7 years ago

“apart from initial delays in getting the raised bed delivered, I am very happy with the product. It was easy to assemble, looks great and is sturdy and well made.”

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Posted 7 years ago

“The product is sturdy and looks hard wearing However it was quite challenging to put together for non technical people, we needed three... The use of a powered screwdriver is recommended”

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Posted 7 years ago

“Sound product, delivered very promptly at an acceptable price. Pity you can't nest them.”

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Posted 7 years ago

“Purchased a fruit cage. Sales staff were excellent,delivered on time and complete.( April 2017) However the assembly instructions were almost incomprehensible. Written by someone who knew the product and assumed customers had the same level of knowledge before starting assembly. I had to get help from a couple of engineer type friends who also had difficulty understanding the instructions.Pity my otherwise excellent experience was spoiled in such a basic way. ( Ian Newlove)”

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Posted 7 years ago

“Rectangular log store is good quality and generally very well made. There was a moderate delay in delivery as it was out of stock at time of ordering, I would recommend heavier fixings when installing off the floor on a masonry wall - e.g. expanding bolts.”

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Posted 7 years ago

“netting arrived on time and was well packaged, good quality product and used for fruit cage and protection for cabbages / chard”

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Posted 7 years ago

“The metal grid trellis is very sturdy and attractive and has been easy to attach to the wall using the brackets. The first delivery was damaged, which was a shame for an expensive item, but a replacement was quickly organised.”

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Posted 7 years ago

“You notified me by phone that the roof netting of my new pavilion fruit cage may not fit as you had been having problems with the manufacture. Mine turned out to be a problem netting but you replaced it promptly. However, there were 4 nuts and 12 screw missing that I chose to replace at the local hardware store, and the instructions as to the spacing for the door was accurate and the space was so bit that a bird/squirrel could get in.”

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Posted 7 years ago

“Excellent friendly service, easy to order. My second product from them made to a high standard. Excellent finish and hard wearing.”

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Posted 7 years ago

“The product I ordered arrived on time and was 'fit for purpose'.”

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Posted 7 years ago

“Dealt with problem professionally and apologised.”

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Posted 7 years ago

“I haven't received my order yet! I am still awaiting my delivery of Cucamelons!”

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Posted 7 years ago

“Every year I purchase a mud ball to keep my above ground pond clear of algae. I always think that they are expensive for what they are but they seem to be the only thing that actually works.”

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Posted 7 years ago

“High quality products that are delivered quickly. Not cheap but worth it. Only niggle is that free gift offered with last order was not delivered and my email about it prompted a standard reply that was not followed up.”

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Posted 7 years ago

“Very good service.”

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Posted 7 years ago

“Prompt delivery, everything as described”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews