Harrod Horticultural Reviews

4.6 Rating 11,157 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and well packaged”

Helpful Report

Posted 1 year ago

Thank you for your kind review it is appreciated.

Posted 1 year ago

“The long-handled leaf grabs are good quality and work well. They were available for a good price and delivered promptly.”

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Posted 1 year ago

Thank you for your kind review, it really is appreciated.

Posted 1 year ago

“Great product”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Good service chased product when it went astray at couriers. Bubblewrap excellent for job and right amount 90”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“I ordered online for bubble wrap and it was easy to navigate the process. To insulate 2 greenhouses 6x8 and 8 x 12, it costs nearly £100 including a bag of clips, and good thick quality bubble wrap and it does the job, you can feel the warmth, but rather a costly project.”

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Posted 1 year ago

Thank you for your kind review and glad the bubble wrap is working well for you.

Posted 1 year ago

“The raised beds appear to be a quality product and are easy to assemble. Time will tell and hopefully they will last a long time.”

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Posted 1 year ago

Thank you for your kind review and pleased you are happy with the raised beds.

Posted 1 year ago

“Easy to order & kept up to date with delivery. Only a 4 because half the order was 2 weeks later than first.”

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Posted 1 year ago

“Great wooden planter”

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Posted 1 year ago

Thank you for your kind review and pleased you are happy with the planter.

Posted 1 year ago

“We ordered two metal planters. One arrived within the delivery time stated, but there were delays in the delivery of the second planter. We were kept informed of the situation, but this was frustrating.”

Helpful Report

Posted 1 year ago

Thank you for your honest review and sincere apologies for the delay you experienced with the second planter. We constantly strive to improve our service and honest feedback helps us to identify any issues and make these improvements.

Posted 1 year ago

“Considering the difficulties with obtaining parts of the raised beds I ordered, I was kept updated by email well.”

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Posted 1 year ago

Thank you for your kind review and apologies for the problems you experienced.

Posted 1 year ago

“Good website, easy to navigate Knowledgeable people who can deal with any queries Good products, seem to work”

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Posted 1 year ago

“We ordered superior raised beds, which unfortunately were delayed. Harrod kept us informed regularly which was good. The wood and the brackets were all good, but the screws are not. Even using a manual screwdriver, the heads often disintegrated, making it very difficult and arduous and requiring me to buy screws from Wickes.”

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Posted 1 year ago

“Service was fine, product less so!”

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Posted 1 year ago

Thank you for your kind review, sorry to hear your thoughts on the product, if there is anything we can help with contact our customer services team who will be able to help.

Posted 1 year ago

“We've already sent back a review - twice!”

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Posted 1 year ago

Thank you for your review, apologies for repeated review requests.

Posted 1 year ago

“Good comms about order and Delivery”

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Posted 1 year ago

Thank you for your kind review.

Posted 1 year ago

“Frame was as described and went together well. So far has worked and is not too conspicuous. Took a while to arrive We were informed about delivery day but it was a bit short notice. Overall very happy. Thank you.”

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Posted 1 year ago

Thank you for your review and pleased you are happy with the product. Apologies for the delay with delivery.

Posted 1 year ago

“Slightly expensive but a good quality product. It's wood, so don't expect perfect. We had to make some minor fixing additions to secure it, but really pleased and will be buying another ahead of the next growing season.”

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Posted 2 years ago

“Helpfull and friendly”

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Posted 2 years ago

“Good professional service, fast and efficient.”

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Posted 2 years ago

“Deliver quick and good but the ball and socket system we bought for a vegetable cage was complete rubbish, the poles jumped out of the balls at the slightest wind the poles buckled and bent,”

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Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,157 reviews