Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Posts and cross bar easy to put up and looks good. However, the installing the two wires is a different story. the wire comes as one 5m length which has to be cut - the wire is hard and difficult to cut. Also cutting it causes the ends to fray which makes it difficult to put through the gripper. I ended up sawing through it, putting it through the gripper and cutting it again to put back through the gripper (as I couldn't get it pas through the gripper twice without re-cutting). I gave up on the instruction to trim the wire after installing. It would be far better if two 2.5m lengths of wire were provided.”

Helpful Report

Posted 7 years ago

“The product was basically good, seems well made fairly easy to put together. The lattice attachment wasn't perfect & caused some issues. But overall the product & service are good.”

Helpful Report

Posted 7 years ago

“Quick delivery, good range of products”

Helpful Report

Posted 7 years ago

“Good quality equipment, delivered promptly”

Helpful Report

Posted 7 years ago

“Reasonable price, quick delivery, well packaged, and clear assembly instructions.”

Helpful Report

Posted 7 years ago

“Ordered an aluminium fruit cage system. It all arrived safely, and looks like it will be a good addition to the garden.”

Helpful Report

Posted 7 years ago

“I was very happy with the product-perfect for the job it was bought for. The only disappointing thing was, that it was 3days late arriving than the date I had been promised it by.”

Helpful Report

Posted 7 years ago

“Ordered two products, and they came packaged together, which caused come confussion as to which parts belonged to which product. However everything was delivered. Took a long time to assemble the products, partly because the instructions were not that easy to follow (had to read them very carefully). The products were a cold frame and a 6' manger. The quality was good and they feel solid and should last a long time. The larger wooden components were wrapped in plastic and were torn and ripped, which had let in rain and some of the boards had warped a little (nothing major). The amount of self assembly was more than I had anticipated and you definitely need an electronic screwdriver to help get through the enormous amount of screwing together needed. Having moaned on alittle, the products are pretty good and I would recommend to anyone.”

Helpful Report

Posted 7 years ago

“Supplied what was required and was as described”

Helpful Report

Posted 7 years ago

“when the fruit cage arrived part of it was missing, we rang Harrods and they sent out the missing parts straight away”

Helpful Report

Posted 7 years ago

“Quick delivery”

Helpful Report

Posted 7 years ago

“Thank you for the delivery of our curved border restraints, scalloped arm link stakes - we haven't put them in place yet, but definitely much needed in about a couple of weeks time!”

Helpful Report

Posted 7 years ago

“The cloches arrived on time and I quickly assembled them, my only criticism is the end vents are a little flimsy. I would hope in windy weather they stay in place, and so far have. Other than this they are very strong and the legs hold them in place.”

Helpful Report

Posted 7 years ago

“Order arrived before I expected it although I would have appreciated an email alert so that it did not be delivered to my neighbour with the two babies.”

Helpful Report

Posted 7 years ago

“Good quality products, reasonably easy to assemble, prompt delivery. A bit pricey.”

Helpful Report

Posted 7 years ago

“quick delivery”

Helpful Report

Posted 7 years ago

“Prompt service, clear delivery date. Kept informed of progress of the order.”

Helpful Report

Posted 7 years ago

“Stocked the product I wanted.”

Helpful Report

Posted 7 years ago

“Item as described and arrived in a timely manner. Would have been 5 if the instructions hadexpained the net better”

Harrod Horticultural 4 star review on 4th April 2017

Helpful Report

Posted 7 years ago

“Good quality product, delivered on the stated date. Delay getting the product by two weeks due to demand but no great issue as got stuff planted on time. Would be good to have a choice of delivery date - we were not available on the date in question and did not really want the product left at the side of the house but had no other option.”

Helpful Report

Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews