Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have given 5 stars had the items I ordered been in stock! Having said that I was kept informed of their estimated delivery date, so 4 stars on this occasion.”

Helpful Report

Posted 8 years ago

“You delivered a useful high quality tool to my mother-in-law.”

Helpful Report

Posted 8 years ago

“Good product, good service.”

Helpful Report

Posted 8 years ago

“Very good company, very good service. No more needs to be said.”

Helpful Report

Posted 8 years ago

“Good product once it finally arrived. . Easy to assemble. Replaced missing grub screw in a reasonable time.”

Helpful Report

Posted 8 years ago

“Posts and cross bar easy to put up and looks good. However, the installing the two wires is a different story. the wire comes as one 5m length which has to be cut - the wire is hard and difficult to cut. Also cutting it causes the ends to fray which makes it difficult to put through the gripper. I ended up sawing through it, putting it through the gripper and cutting it again to put back through the gripper (as I couldn't get it pas through the gripper twice without re-cutting). I gave up on the instruction to trim the wire after installing. It would be far better if two 2.5m lengths of wire were provided.”

Helpful Report

Posted 8 years ago

“The product was basically good, seems well made fairly easy to put together. The lattice attachment wasn't perfect & caused some issues. But overall the product & service are good.”

Helpful Report

Posted 8 years ago

“Quick delivery, good range of products”

Helpful Report

Posted 8 years ago

“Good quality equipment, delivered promptly”

Helpful Report

Posted 8 years ago

“Reasonable price, quick delivery, well packaged, and clear assembly instructions.”

Helpful Report

Posted 8 years ago

“Ordered an aluminium fruit cage system. It all arrived safely, and looks like it will be a good addition to the garden.”

Helpful Report

Posted 8 years ago

“I was very happy with the product-perfect for the job it was bought for. The only disappointing thing was, that it was 3days late arriving than the date I had been promised it by.”

Helpful Report

Posted 8 years ago

“Ordered two products, and they came packaged together, which caused come confussion as to which parts belonged to which product. However everything was delivered. Took a long time to assemble the products, partly because the instructions were not that easy to follow (had to read them very carefully). The products were a cold frame and a 6' manger. The quality was good and they feel solid and should last a long time. The larger wooden components were wrapped in plastic and were torn and ripped, which had let in rain and some of the boards had warped a little (nothing major). The amount of self assembly was more than I had anticipated and you definitely need an electronic screwdriver to help get through the enormous amount of screwing together needed. Having moaned on alittle, the products are pretty good and I would recommend to anyone.”

Helpful Report

Posted 8 years ago

“Supplied what was required and was as described”

Helpful Report

Posted 8 years ago

“when the fruit cage arrived part of it was missing, we rang Harrods and they sent out the missing parts straight away”

Helpful Report

Posted 8 years ago

“Quick delivery”

Helpful Report

Posted 8 years ago

“Thank you for the delivery of our curved border restraints, scalloped arm link stakes - we haven't put them in place yet, but definitely much needed in about a couple of weeks time!”

Helpful Report

Posted 8 years ago

“The cloches arrived on time and I quickly assembled them, my only criticism is the end vents are a little flimsy. I would hope in windy weather they stay in place, and so far have. Other than this they are very strong and the legs hold them in place.”

Helpful Report

Posted 8 years ago

“Order arrived before I expected it although I would have appreciated an email alert so that it did not be delivered to my neighbour with the two babies.”

Helpful Report

Posted 8 years ago

“Good quality products, reasonably easy to assemble, prompt delivery. A bit pricey.”

Helpful Report

Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews