Harrod Horticultural Reviews

4.6 Rating 11,123 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

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“I bought a crook to hold my bird feeder it came promptly and my tall son was able to push it down into earth and birds are happy feeding. All goodb”

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Posted 9 months ago

“Easy to order and speedy delivery”

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Posted 9 months ago

“Bought as a gift, her choice, very pleased with it does as it its advertises”

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Posted 9 months ago

“Email contact very prompt as was the delivery which was quick and gave me good notice. Package arrived safely was well packed.”

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Posted 10 months ago

“Very helpful advice and service on the phone. Extremely efficient with ordering and with delivery.”

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Posted 10 months ago

“Exatly the product I was looking for (not easy to find in UK) exemplary service and easy website. exceptional value too.”

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Posted 10 months ago

“Prompt delivery. Product as described.”

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Posted 10 months ago

“This was my second order of raised beds from this company and they are always very helpful, this time the order was missing a couple of bits but a phone call and it was rectified immediately. Highly recommended”

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Posted 10 months ago

“Top quality, at a price. Hosepipe loaded on to the reel but not used due freezing weather. Have found it doesn't pay to buy the cheapest. Quick dispatch and delivery.”

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Posted 10 months ago

“I ordered the fruit cages and they came within 2 days! And they are great! So pleased with them!”

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Posted 10 months ago

“Clear website and ordering process, excellent delivery service, good product.”

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Posted 10 months ago

“Very good, thank you”

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Posted 10 months ago

Thank you for your kind review.

Posted 10 months ago

“Great service. Item arrived quickly and well packed”

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Posted 10 months ago

Thank you for your kind review, it is appreciated.

Posted 10 months ago

“I have had to wait several times for the item I have bought from you to be delivered and this will not happen until the end of January. I now get an e=mail from you offering clients free delivery on items bought now so I think you could be good enough to give me a discount as I had to pay delivery???????????????? I await your reply to this request. Jayne Cadbury”

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Posted 10 months ago

“I bought some bubble wrap for the greenhouse and clips to hold it in place. I wasn't sure what I needed so I telephoned for advice and the lady I spoke to was very helpful. The bubble wrap is very good quality and should help to protect plants over the winter.”

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Posted 10 months ago

“Whilst all did not go smoothly with my order, through no fault of Harrods, they were amazingly helpful, polite and sorted everything out for me. I would definitely use them again.”

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Posted 10 months ago

Thank you for your kind review it is appreciated and pleased that we managed to sort out the issues for you.

Posted 10 months ago

“I ordered this product to replace some very old and battered bell cloches to protect some succulents over winter. I also ordered the extensions which I have used to give some protection from frost for a tender herbacious plant and also a potted winter jasmine, so a great alternative use. The cloches are substantial and I think will have a longer life than my old cloches”

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Posted 10 months ago

Thank you for your kind review and really pleased you are happy with the cloches.

Posted 10 months ago

“A very sturdy and well-made tool for digging up weeds - very pleased customer!”

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Posted 10 months ago

Thank you for your kind review and pleased you are happy with the tool.

Posted 10 months ago

“Information about delivery good. I might have bought from a different company had I realised there were no fixing materials included and the design means that you cannot easily erect the arches without v expensive add ons”

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Posted 10 months ago

Dear Mrs. Kelly, Thank you for your review and apologies for the issues you have had with fixing the arches in place. The arch plates can be concreted in place or there are ground anchors which are available separately. Apologies that this was not made clear at the point of purchase - we will review all the information on the website to make the fixing options clearer. If there is any more we can do to help, please do not hesitate to contact our customer services team on 0333 400 6400. Apologies again for any inconvenience caused. Kind regards, HH Team

Posted 10 months ago

“Prompt and efficient service, and product of the highest quality. And at a sensible price.”

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Posted 10 months ago

Thank you for your kind review and pleased you are happy with your order.

Posted 10 months ago

Harrod Horticultural is rated 4.6 based on 11,123 reviews