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Harrod Horticultural Reviews

4.6 Rating 11,234 Reviews
93 %
of reviewers recommend Harrod Horticultural
4.6
Based on 11,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Harrod Horticultural Reviews

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Although one parcel wasn't delivered with the others, Charlotte was incredibly helpful in ensuring that the missing item was sent overnight. The quality of the arch is superb.
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Posted 1 month ago
Excellent service
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Posted 1 month ago
Very good products and service
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Posted 1 month ago
excellent product and particularly good, helpful customer service.
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Posted 1 month ago
Very good plant stakes and helpful, prompt customer support when there are issues.
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Posted 1 month ago
Great service and quick delivery
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Posted 1 month ago
The pair of interlinking polycardonate cloches I bought are good and sturdy, I've used them as two separate pieces and now as one interlinked. Crops growing well. Delivery took longer than I expected but tey were packed well and so 5 stars is what you get.
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Posted 1 month ago
Absolutely fantastic customer service… I cannot give you all enough compliments and specify your exceptional service from the ordering to the great guys who came to deliver and put together the table, benches and chairs. Even when we decided the table was not big enough your staff were so understanding. It looks absolutely fabulous…. Thank you all for your incredible professionalism …a credit to your business and staff.
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Posted 1 month ago
The product was very good, but the item took over a week to come too slow I feel
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Posted 1 month ago
Thank you for your review. During peak periods delivery can take a little longer. We do highlight on the site that with stock permitting, we aim to despatch orders within 5-7 working days. Orders are then delivered within 3 working days from despatch. Apologies that we didn't meet your expectations on this occasion, we do continually look for ways to improve our service and do appreciate the feedback. Kind regards, HH Team
Posted 1 month ago
Friendly and efficient.
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Posted 1 month ago
The half- ellipse arch is fabulous. It fits perfectly and was easy to install.
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Posted 1 month ago
The cloches I ordered were delivered quickly. One of the items was delivered damaged. Harrods' Horticultural dealt with the matter speedily organising a replacement cloche. Very pleased with the service provided.
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Posted 1 month ago
Excellent products, well made, well packaged. Ordering was easy and the delivery was as expected. I have ordered various products from Harrod horticultural and all have been great quality. I would definitely recommend them.
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Posted 1 month ago
Not much interaction to be fair. Goods were delivered ok, trellis was bent so we had to bend it back
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Posted 2 months ago
The compost bins were well designed and easy to assemble and they look good. However, the instructions need to emphasise the importance of centralising/lining up the plates on the wooden planks otherwise it become harder to insert and remove planks. Also the quality of the materials was not good - warped and knotted planks were common and two of my uprights were missing a large chunk of wood (knots). These compost heaps will not last beyond 10 years and that is not good.
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Posted 2 months ago
The fruit cage cam promptly, very easy to erect and just what we wanted. Excellent
Harrod Horticultural 5 star review on 17th May 2025
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Posted 2 months ago
Could not be worse. Promised delivery 4 different days, each time phoned up to be told wouldn’t arrived that day and reschedule a couple of days later - and then it didn’t come! This saga went on for over 3 weeks. Promises of actions and call backs never met. It was a farce.
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Posted 2 months ago
Ordered metal raised beds which were despatched very quickly but unfortunately I had big problems with the courier who kept delaying delivery. I spoke to Harrod Horticultural who kindly despatched a new set of raised beds by a different courier and I received them the following day.
Harrod Horticultural 5 star review on 15th May 2025
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Posted 2 months ago
Good service.
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Posted 2 months ago
Simply a super company to deal with
Harrod Horticultural 5 star review on 13th May 2025 Harrod Horticultural 5 star review on 13th May 2025
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Posted 2 months ago
Harrod Horticultural is rated 4.6 based on 11,234 reviews