Harrod Horticultural Reviews

4.6 Rating 11,013 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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Info

4.6

Based on 11,013 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

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“Excellent service, speedy delivery, well packed goods.”

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Posted 3 weeks ago

Thank you for your kind review we really do appreciate your feedback.

Posted 1 week ago

“Good quality Slot & Lock veg cage, which was easy to build, with all the necessary screws, bolts and connectors provided. 4 days from order to delivery for a large bulky item. My only gripe is the poor on the day delivery tracking from DX, who seem to think an all day delivery slot is acceptable in the 21st century!”

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Posted 3 weeks ago

Thank you for your review and pleased you are happy with the product. Sorry to hear about the delivery issue you experienced with DX, we are constantly striving to provide our customers with the best service and your comments will be passed on.

Posted 1 week ago

“Disappointed in the quality of the wood. Rough edges and did not line up symmetrically. Not like your company pics.”

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Posted 3 weeks ago

“The service (purchase and return) has been very attentive and supportive.”

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Posted 3 weeks ago

Thank you for your kind review we really do appreciate your feedback.

Posted 1 week ago

“Easy to order”

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Posted 3 weeks ago

Thank you for your kind review we really do appreciate your feedback.

Posted 1 week ago

“I needed extra pins for a rose pillar. I couldn't find them on the Harrod website. So I telephoned and got a really helpful responses. The pins arrived within the week which seemed incredibly efficient. Would definitely order again.”

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Posted 3 weeks ago

“Ordering online was simple and plenty of time to review. Order arrived ahead of time and in perfect condition (very well wrapped). Instructions are well written. I purchased the hole maker and it certainly made things much easier. Ground arch sockets went in easily and ensured a perfect arch. The quality of the metal shines through. Overall excellent product and looks beautiful.”

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Posted 3 weeks ago

“Good quality products as described . Packaged well”

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Posted 3 weeks ago

Thank you for your kind review we really do appreciate your feedback.

Posted 1 week ago

“Product excellent , but Instructions could stand a bit of revision”

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Posted 4 weeks ago

“Great service and quality product.would buy from here again.”

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Posted 4 weeks ago

Thank you for your kind review we really do appreciate your feedback.

Posted 1 week ago

“Excellent quality”

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Posted 4 weeks ago

“As always very good”

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Posted 4 weeks ago

Thank you for your kind review we really do appreciate your feedback.

Posted 1 week ago

“I ordered 2 items and they quickly delivered and very well packed - very pleased with service.”

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Posted 1 month ago

“Excellent service. Very rapid order processing and delivery - far faster than I was expecting, and 100% correct”

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Posted 1 month ago

Thank you for your kind review we really do appreciate your feedback.

Posted 1 week ago

“Process from order to delivery was easy to follow and efficient.”

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Posted 1 month ago

Thank you for your kind review we really do appreciate your feedback.

Posted 1 week ago

“I bought 4 metal raised beds which can be assembled in 4 different configurations,using 70 nuts and bolts, to suit your size and shape of plot. Assembly of one took me about an hour and it was easy. Good sturdy materials and construction. Excellent product. Prompt delivery and efficient processing by HH. Will recommend”

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Posted 1 month ago

“I ordered the boot wiper and I'm pleased to report it is as good quality as suggested on the website - this will last for years! So although an expensive outlay, pretty sure it will be cost-effective in the long run with an added bonus that the dirt stays outside the house where it should be! Overall, very impressed. There was a delay with the order, but I was kept updated, and my other items were delivered in the interim. Happy to recommend Harrold Horticultural”

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Posted 1 month ago

“Complicated to make, but exactly what we wanted and fantastic quality - would recommend”

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Posted 1 month ago

“Website well laid out, sale easy but a little lacking on advice re footing, which I ordered separately. Clarity on need for these could be improved. Assembly nstructions would benefit from a fully labelled diagram, better than having to rely on an online video. We spent 40 minutes reconnecting elements right way around.”

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Posted 1 month ago

“item not as shown, not worth the money.”

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Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 11,013 reviews