Harrod Horticultural Reviews

4.6 Rating 11,309 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Lovely raised beds, expensive but fairly easy to assemble. Poor communication about delivery - the driver did not ring the door bell and then left it in the wrong place so we didn’t initially notice it had even arrived even though we were in at the time. Also 2 planks were missing but arrived separately a few days later.”

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Posted 3 months ago

“It is not the first time I have ordered from this company and it will not be the last. Everything is easy from start to finish. Great quality products. Great service.”

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Posted 3 months ago

“Easy to order. Quick delivery time with everything securly packaged. Full instructions were clear and easy to follow.”

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Posted 3 months ago

“Prompt delivery . The raised bed was easy to put together and the wood is of good quality, very pleased with my purchase.”

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Posted 3 months ago

“The tall obelisk we ordered arrived within the stated time frame. We were kept updated about the progress of our order. The product itself was as described and of very good quality.”

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Posted 3 months ago

“Good quality product and great service.”

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Posted 3 months ago

“Very prompt and efficient service”

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Posted 3 months ago

“I needed to check whether I would be able to adjust the dimensions of the raised bed kits before buying them and received prompt and helpful advice over the phone. I had to accept that the warranty would be voided but I'm confident that they will last just as long. They are easy to assemble and look great - but make sure that you have help to put them in place because they're heavy. I partly solved that problem by fitting the top layers after the beds were in positon.”

Harrod Horticultural 5 star review on 7th November 2025

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Posted 3 months ago

“I bought a very robust structured obelisk. Powder coated. Should last a long time. Much better than the wire items you buy from garden centres. Would recommend even though pricey.”

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Posted 4 months ago

“Really beautiful plant supports delivered speedily.”

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Posted 4 months ago

“Excellent”

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Posted 4 months ago

“For the last 3 years I have used Harrod Horticultural to source Strultch Dual Action Garden Mulch. Ordering via the web portal is easy, goods are well secured for the transit and arrive quickly. Overall, I feel a very good service is provided.”

Harrod Horticultural 5 star review on 30th October 2025

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Posted 4 months ago

“Very quick delivery of the hort grade bubblewrap”

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Posted 4 months ago

“Good instructions for self assembly planter”

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Posted 4 months ago

“Excellent service and products highly recommended”

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Posted 4 months ago

“Ordering was simple and the bargain of buying one metal raised bed and get one half price was too good to miss! I now have 6 of these beds and am redesigning my garden to accommodate the last 4 purchased. I am a keen veg grower and the 2 I bought earlier in the year produced great toms, peppers, chillies and cabbages! One happy grower.”

Harrod Horticultural 5 star review on 28th October 2025

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Posted 4 months ago

“My lawn rake arrived damaged, cust,Omer services organised collection and delivery of a replacement within two days, great service.”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“The customer services team at Harrod is extremely helpful and attentive. The product quality for the obelisks and plants is excellent. The plant support was a little less sturdy that I envisaged and also is not of a similar colour although from the same Southwold range (love the range).”

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Posted 4 months ago

“Excellent products. Good customer service if you have a problem BUT delivery is slow and lacks updates”

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Posted 4 months ago

Harrod Horticultural is rated 4.6 based on 11,309 reviews