Harrod Horticultural Reviews

4.6 Rating 10,872 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 10,872 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 30th November 2023

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication and quick delivery”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review.

Posted 2 weeks ago

“Considering the difficulties with obtaining parts of the raised beds I ordered, I was kept updated by email well.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review and apologies for the problems you experienced.

Posted 2 weeks ago

“Good netting”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review and pleased you are happy with the netting.

Posted 2 weeks ago

“The trellis is a lovely product and will be so much better and long-lasting than constructing one from canes. The website was easy to order from and the delivery was quick.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review and pleased you are happy with the trellis.

Posted 2 weeks ago

“Efficient.Pleasant.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review.

Posted 2 weeks ago

“I wanted a net to protect my fish pond. I got a net and metal frame from Harrod Horticultural and it is perfect. My fish are safe and it's easy for me to move when I need to do work in the pond. Service was very good.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review and pleased you are happy with the pond cover.

Posted 2 weeks ago

“Consistently high standard of service”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review.

Posted 2 weeks ago

“Two very cheerful and polite gentleman arrived with our table and 4 chairs and soon had it all put together. It now has pride of place on our patio. The quality and finish is first class. Having seen many examples of your products at Wisley I was confident it would be. It will give us much pleasure over the years, many thanks, Colin and Mandy”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review and so pleased you are happy with the furniture. Thank you for sharing the photo, looks a lovely setting.

Posted 2 weeks ago

“Expensive but excellent!”

Helpful Report

Posted 3 weeks ago

Thank you for your kind review it is appreciated.

Posted 2 weeks ago

“Excellent service, products and delivery, thank you.”

Helpful Report

Posted 4 weeks ago

Thank you for your kind review.

Posted 4 weeks ago

“Great product quite easy to attach excellent results so far will see how it performs in winter”

Helpful Report

Posted 1 month ago

Thank you for your kind review and great to see a picture of it in place.

Posted 4 weeks ago

“I bought bubble wrap for a greenhouse and plastic cloches for winter protection of greenhouse and garden service was 1st class including conversation by phone with staff who were extremely helpful. The bubble wrap was far superior in quality to any in the garden centres.”

Helpful Report

Posted 1 month ago

Thank you for your kind review and pleased you are happy with the quality of the products.

Posted 4 weeks ago

“The bubble wrap I needed was twice out of stock; despite this setback, as soon as possible it was delivered before the third date. Super helpful lady on the phone! I’m sure she had a hand in the process!”

Helpful Report

Posted 1 month ago

Thank you for your kind review and apologies for the delays you experienced.

Posted 4 weeks ago

“Excellent service, thank you.”

Helpful Report

Posted 1 month ago

Thank you for your kind review.

Posted 4 weeks ago

“Good range of high quality products which should last many years. Prompt despatch and excellent communication gives confidence that any issue would be quickly resolved. Recommended by a neighbour who is also very happy with his purchases.”

Helpful Report

Posted 1 month ago

Thank you for your kind review, pleased to hear you are happy with the products and thanks to your neighbour for the recommendation!

Posted 4 weeks ago

“The trumpet obelisk design is attractive but in my view not entirely practical without a more substantial ring base. It is tall and narrow and will be subject to a lot of lateral pressure for which I am not sure the supplied 12 '' stays are sufficient”

Helpful Report

Posted 1 month ago

Thank you for your review, your comments will be passed onto our design team who will investigate the issue you have raised. Thanks for your feedback as it helps us continually improve our products.

Posted 4 weeks ago

“Efficient with a huge range of great products...something for everyone.”

Helpful Report

Posted 1 month ago

Thank you for your kind review.

Posted 4 weeks ago

“We ordered a wheelbarrow and had some difficulties in assembling it. I spoke to Amanda in customer services who then contacted the supplier. Amanda then sent me two photos which enabled us to assemble the wheelbarrow easily. Very prompt and helpful advice.”