Harrod Horticultural Reviews

4.6 Rating 11,166 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,166 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

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“The gardening bag arrived quickly and well packed. I was surprised at the small size and considered returning it, but it is well made so elected to keep.”

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Posted 1 month ago

“Excellent products and service”

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Posted 1 month ago

“As usual excellent service, prompt delivery of high quality good value products. Any pre or after sales queries are dealt with helpfully.”

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Posted 1 month ago

“Once again, Harrod have delivered promptly and without missing parts. The raspberry supports are very well made and will hopefully last many years. The first ones we bought certainly have!”

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Posted 2 months ago

Thank you for your kind review and so pleased to hear you are happy with the raspberry supports, hoping you get some great harvests this year!

Posted 1 month ago

“Responses from Customer Service were quick and professional. Happy with the returns process. A little taken aback by the cost of the return.”

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Posted 2 months ago

Thank you for your positive review, sorry to hear you returned your purchase, but glad the process was straightforward for you.

Posted 1 month ago

“Easy to order, well packaged and quick delivery”

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Posted 2 months ago

Thank you for your kind review and pleased to hear you are happy with your purchase.

Posted 1 month ago

“It was easy to find what I wanted, the catalogue is excellent. I was advised when the item would arrive and I was very pleased with my new raised bed.”

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Posted 2 months ago

Thank you for your kind review, it really is appreciated and pleased to hear you are happy with your raised bed.

Posted 1 month ago

“Very prompt delivery,good communication regarding despatch and decent price of goods which were in stock.”

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Posted 2 months ago

Thank you for your kind review, it really is appreciated.

Posted 1 month ago

“I wanted some good fixings for a fruit cage for a customer, those from Harrod Horticultural were excellent. Strong enough to work with single handedly, easily mounted and dismounted as necessary, and a good range offering joint I needed. Thank you, I wasted money on other fixings that proved totally impractical.”

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Posted 2 months ago

Thank you for your positive review and pleased that we were able to help you with the fruit cage fixings you were looking for.

Posted 1 month ago

“Speedy delivery and products were good quality”

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Posted 2 months ago

Thank you for your positive review and good to hear you were pleased with the service and the products.

Posted 1 month ago

“The insulation arrived far quicker than I had expected,”

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Posted 2 months ago

Thank you for your kind review and pleased to hear you were happy with the speed of delivery.

Posted 1 month ago

“Excellent company I have used them before and have always been satisfied with their service. I would definitely use them again.”

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Posted 2 months ago

Thank you for your kind review, it really is appreciated.

Posted 1 month ago

“Excellent throughout. Brilliant product ( liners for planters), easy to use, very strong and exactly right for the purpose. Wonderful company , the items arrived promptly and safely.”

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Posted 2 months ago

Thank you for your kind review, great to hear that you are pleased with the planter liners, happy gardening!

Posted 1 month ago

“Good product for fair price delivered as promised.”

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Posted 2 months ago

“I raise an order for an espalier frame and additional braces on 30/11/24 but the frame was delivered on 4/11/24 without the braces. Between 11th of November and 9th December I was sent 4 separate emails advising that there was a delay and a new expected delivery date. The braces were finally delivered on 19/12/24. I am happy with the products but very dissatisfied with the service as it has delayed my garden project. There has been no real apology from Harrod Horticulture and no offer of compensation for what has been a significant delay.”

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Posted 3 months ago

“Very good service as manufacture of the Wisteria Umbrella support was delayed, so they kept me informed throughout.”

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Posted 3 months ago

“Harrod Horticultural is my go-to site for garden equipment. There's a wide range of tools and kit, of excellent quality, reasonably priced and delivery is prompt. I have always been completely satisfied with my purchases.”

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Posted 3 months ago

“Steel Grand Pyramid Obelisk - Well made product and reasonably easy to put together. You just need to make sure you fix the first ring (it's a square really!) at the correct angle so it all stays squarely aligned as you add the rest.”

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Posted 3 months ago

“Very good service prompt delivery”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

Harrod Horticultural is rated 4.6 based on 11,166 reviews