Harrod Horticultural Reviews

4.6 Rating 11,017 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,017 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

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“We ordered two metal planters. One arrived within the delivery time stated, but there were delays in the delivery of the second planter. We were kept informed of the situation, but this was frustrating.”

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Posted 5 months ago

Thank you for your honest review and sincere apologies for the delay you experienced with the second planter. We constantly strive to improve our service and honest feedback helps us to identify any issues and make these improvements.

Posted 5 months ago

“Good service”

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Posted 5 months ago

Thank you for your kind review.

Posted 5 months ago

“I cannot praise Harrod Horticultural enough!.. the service, products and postage have been fantastic. I will be recommending to my gardening friends and family… thanks again”

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Posted 5 months ago

Thank you so much for your kind review, so pleased you are happy with the products and service.

Posted 5 months ago

“Item arrived promptly , good quality item at a good price .”

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Posted 5 months ago

Thank you for your kind review it is appreciated.

Posted 5 months ago

“Prompt delivery of high quality items. I had to contact customer support over a small issue (that wasn't their fault) and they were fantastic. I would highly recommend this company.”

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Posted 5 months ago

Thank you for your kind review and love the photo, looks like you've got a fantastic growing area!

Posted 5 months ago

“Good communication and quick delivery”

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Posted 5 months ago

Thank you for your kind review.

Posted 5 months ago

“Considering the difficulties with obtaining parts of the raised beds I ordered, I was kept updated by email well.”

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Posted 5 months ago

Thank you for your kind review and apologies for the problems you experienced.

Posted 5 months ago

“Good netting”

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Posted 5 months ago

Thank you for your kind review and pleased you are happy with the netting.

Posted 5 months ago

“The trellis is a lovely product and will be so much better and long-lasting than constructing one from canes. The website was easy to order from and the delivery was quick.”

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Posted 5 months ago

Thank you for your kind review and pleased you are happy with the trellis.

Posted 5 months ago

“Efficient.Pleasant.”

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Posted 5 months ago

Thank you for your kind review.

Posted 5 months ago

“I wanted a net to protect my fish pond. I got a net and metal frame from Harrod Horticultural and it is perfect. My fish are safe and it's easy for me to move when I need to do work in the pond. Service was very good.”

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Posted 5 months ago

Thank you for your kind review and pleased you are happy with the pond cover.

Posted 5 months ago

“Consistently high standard of service”

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Posted 5 months ago

Thank you for your kind review.

Posted 5 months ago

“Two very cheerful and polite gentleman arrived with our table and 4 chairs and soon had it all put together. It now has pride of place on our patio. The quality and finish is first class. Having seen many examples of your products at Wisley I was confident it would be. It will give us much pleasure over the years, many thanks, Colin and Mandy”

Harrod Horticultural 5 star review on 9th November 2023

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Posted 5 months ago

Thank you for your kind review and so pleased you are happy with the furniture. Thank you for sharing the photo, looks a lovely setting.

Posted 5 months ago

“Expensive but excellent!”

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Posted 5 months ago

Thank you for your kind review it is appreciated.

Posted 5 months ago

“Excellent service, products and delivery, thank you.”

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Posted 5 months ago

Thank you for your kind review.

Posted 5 months ago

“Great product quite easy to attach excellent results so far will see how it performs in winter”

Harrod Horticultural 5 star review on 5th November 2023

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Posted 5 months ago

Thank you for your kind review and great to see a picture of it in place.

Posted 5 months ago

“I bought bubble wrap for a greenhouse and plastic cloches for winter protection of greenhouse and garden service was 1st class including conversation by phone with staff who were extremely helpful. The bubble wrap was far superior in quality to any in the garden centres.”

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Posted 5 months ago

Thank you for your kind review and pleased you are happy with the quality of the products.

Posted 5 months ago

“The bubble wrap I needed was twice out of stock; despite this setback, as soon as possible it was delivered before the third date. Super helpful lady on the phone! I’m sure she had a hand in the process!”

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Posted 5 months ago

Thank you for your kind review and apologies for the delays you experienced.

Posted 5 months ago

“Excellent service, thank you.”

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Posted 6 months ago

Thank you for your kind review.

Posted 5 months ago

“Good range of high quality products which should last many years. Prompt despatch and excellent communication gives confidence that any issue would be quickly resolved. Recommended by a neighbour who is also very happy with his purchases.”

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Posted 6 months ago

Thank you for your kind review, pleased to hear you are happy with the products and thanks to your neighbour for the recommendation!

Posted 5 months ago

Harrod Horticultural is rated 4.6 based on 11,017 reviews