Harrod Horticultural Reviews

4.6 Rating 11,123 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,123 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

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“The website is easy to use. I have already got 4 of the metal raised beds which are well constructed and still look as good as when I first bought them and so ordered more. They were promptly delivered and were well packaged. I did not need to contact customer services but when I have needed to previously they were extremely helpful”

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Posted 8 months ago

“Bought a coat hanger and love it. Good quality and came supplied with good fixings Looks great”

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Posted 8 months ago

“Everything was fine, except that I wish I was advised to remove the veg beds from plastic. I wasn't ready to install them straight away and they started to mould because aparently they were not dry for some reason. They also changed shape which was harder to put together. So I recommend to buy veg beds and put them together straight away.”

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Posted 8 months ago

Thank you for your honest review. The raised beds are treated with a safe preservative and this can result in some moisture being present when wrapped for delivery. We advise to unwrap and let the wood dry before installing, but will review the messaging and make sure this is made more obvious to customers. Thank you for making us aware and hope the raised beds give you some successful harvests.

Posted 8 months ago

“Arrived quickly and was of a very pleasing quality. Super easy to assemble and is a decent size. Overall good value for money!”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“My order was speedily delivered and very well packaged. I am delighted with the level of service from Harrod”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“Great service, friendly staff and good quality products”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“I’ve used this company before and always have great service from them. I bought the plastic cloches and they arrived very quickly and well packed.”

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Posted 8 months ago

Thank you for your kind review and pleased you are happy with the cloches.

Posted 8 months ago

“delivered on time. quality as expected”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“First class, watering can delivered quickly and well packaged, product as advertised.”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“Worried about buying from a company that I saw on social media but they are excellent such good quality and very helpful.”

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Posted 8 months ago

Thank you for your kind review and pleased you are happy with the product and the service.

Posted 8 months ago

“Keeps the pheasants off my veg nicely”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“Service and product very good and great quality.”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“It has taken three months and three deliveries to receive the metal raised bed in a usable undamaged condition. The damages occurred in transit but could have been prevented with better packaging. Significant delays were also caused by slow manufacturing.”

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Posted 8 months ago

Thank you for your review and disappointed to hear about the issues you have experienced. Our operations team have been made aware of the issues you experienced with the beds being damaged in transit and we will be reviewing this and looking for ways to prevent this in the future. Apologies for the issues you experienced and hope that everything is now resolved to your satisfaction and you are happy with the beds. if you have any further issues please don't hesitate to contact our customer services team who will be more than happy to help.

Posted 8 months ago

“Service is always excellent, orders arrive on the day specified and in excellent condition.”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“Sturdy and well thought out design”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“Expensive, but only useful and well made.”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“The raised bed we purchased was of good quality timber, and arrived promptly. However one small improvement which could be made is the inclusion of corner struts to bind the 3 layers of the bed together, which we had to source seperately, otherwise it was not at all stable. However once we had done this the bed itself is sound.”

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Posted 8 months ago

Thank you for your kind and honest review it is appreciated. We will pass your comments onto our design team who will review.

Posted 8 months ago

“I was very impressed with all stages of this order. Easy to order, excellent customer service, flexible approach to supporting my needs, fast delivery and quality product with good instructions. Happy to recommend.”

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Posted 8 months ago

Thank you for your kind review it really is appreciated and thanks for sharing the photo it looks great should get some great harvests! Happy gardening.

Posted 8 months ago

“Excellent service from customer services, who I rang to place the order as I was having problems with a discount code.”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

“order product online and quick deliver”

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Posted 8 months ago

Thank you for your kind review it is appreciated.

Posted 8 months ago

Harrod Horticultural is rated 4.6 based on 11,123 reviews