Harrod Horticultural Reviews

4.6 Rating 11,383 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,383 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 23rd June 2026

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website well laid out, sale easy but a little lacking on advice re footing, which I ordered separately. Clarity on need for these could be improved. Assembly nstructions would benefit from a fully labelled diagram, better than having to rely on an online video. We spent 40 minutes reconnecting elements right way around.”

Helpful Report

Posted 2 years ago

“Everything was fine, except that I wish I was advised to remove the veg beds from plastic. I wasn't ready to install them straight away and they started to mould because aparently they were not dry for some reason. They also changed shape which was harder to put together. So I recommend to buy veg beds and put them together straight away.”

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Posted 2 years ago

Thank you for your honest review. The raised beds are treated with a safe preservative and this can result in some moisture being present when wrapped for delivery. We advise to unwrap and let the wood dry before installing, but will review the messaging and make sure this is made more obvious to customers. Thank you for making us aware and hope the raised beds give you some successful harvests.

Posted 2 years ago

“Expensive, but only useful and well made.”

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Posted 2 years ago

Thank you for your kind review it is appreciated.

Posted 2 years ago

“The raised bed we purchased was of good quality timber, and arrived promptly. However one small improvement which could be made is the inclusion of corner struts to bind the 3 layers of the bed together, which we had to source seperately, otherwise it was not at all stable. However once we had done this the bed itself is sound.”

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Posted 2 years ago

Thank you for your kind and honest review it is appreciated. We will pass your comments onto our design team who will review.

Posted 2 years ago

“Prompt delivery and well packaged”

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Posted 2 years ago

Thank you for your kind review it is appreciated.

Posted 2 years ago

“The long-handled leaf grabs are good quality and work well. They were available for a good price and delivered promptly.”

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Posted 2 years ago

Thank you for your kind review, it really is appreciated.

Posted 2 years ago

“Great product”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“Good service chased product when it went astray at couriers. Bubblewrap excellent for job and right amount 90”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“I ordered online for bubble wrap and it was easy to navigate the process. To insulate 2 greenhouses 6x8 and 8 x 12, it costs nearly £100 including a bag of clips, and good thick quality bubble wrap and it does the job, you can feel the warmth, but rather a costly project.”

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Posted 2 years ago

Thank you for your kind review and glad the bubble wrap is working well for you.

Posted 2 years ago

“The raised beds appear to be a quality product and are easy to assemble. Time will tell and hopefully they will last a long time.”

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Posted 2 years ago

Thank you for your kind review and pleased you are happy with the raised beds.

Posted 2 years ago

“Easy to order & kept up to date with delivery. Only a 4 because half the order was 2 weeks later than first.”

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Posted 2 years ago

“Great wooden planter”

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Posted 2 years ago

Thank you for your kind review and pleased you are happy with the planter.

Posted 2 years ago

“We ordered two metal planters. One arrived within the delivery time stated, but there were delays in the delivery of the second planter. We were kept informed of the situation, but this was frustrating.”

Helpful Report

Posted 2 years ago

Thank you for your honest review and sincere apologies for the delay you experienced with the second planter. We constantly strive to improve our service and honest feedback helps us to identify any issues and make these improvements.

Posted 2 years ago

“Considering the difficulties with obtaining parts of the raised beds I ordered, I was kept updated by email well.”

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Posted 2 years ago

Thank you for your kind review and apologies for the problems you experienced.

Posted 2 years ago

“Good website, easy to navigate Knowledgeable people who can deal with any queries Good products, seem to work”

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Posted 2 years ago

“We ordered superior raised beds, which unfortunately were delayed. Harrod kept us informed regularly which was good. The wood and the brackets were all good, but the screws are not. Even using a manual screwdriver, the heads often disintegrated, making it very difficult and arduous and requiring me to buy screws from Wickes.”

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Posted 2 years ago

“Service was fine, product less so!”

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Posted 2 years ago

Thank you for your kind review, sorry to hear your thoughts on the product, if there is anything we can help with contact our customer services team who will be able to help.

Posted 2 years ago

“We've already sent back a review - twice!”

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Posted 2 years ago

Thank you for your review, apologies for repeated review requests.

Posted 2 years ago

“Good comms about order and Delivery”

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Posted 2 years ago

Thank you for your kind review.

Posted 2 years ago

“Frame was as described and went together well. So far has worked and is not too conspicuous. Took a while to arrive We were informed about delivery day but it was a bit short notice. Overall very happy. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for your review and pleased you are happy with the product. Apologies for the delay with delivery.

Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,383 reviews