Harrod Horticultural Reviews

4.6 Rating 11,157 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product we ordered arrived in good time and in eco-friendly wrapping, which was appreciated.”

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Posted 2 years ago

“We are pleased with the strawberry frame and netting. However, the pegs are very awkward and get caught in the netting. We have stopped using them and hold the netting down with small tiles which has worked well.”

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Posted 2 years ago

“An excellent. product yet to be proven over time but initial impression is very good. My Sprouting Broccoli plants are looking really healthy. The pigeons have been thwarted and the netting looks as if it will keep out the dreaded butterfly. I wait in anticipation”

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Posted 2 years ago

“Pleased with the service and quality of the protective fleece we purchased”

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Posted 2 years ago

“The Harrod trellis product is very good quality and I will buy from Harrod again on the strength of that alone. However, what prevents me awarding 5 stars is that the delivery charge was incorrectly shown in the brochure, and when I telephoned to query that, the person I spoke to was unable to help because it was a Saturday.”

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Posted 2 years ago

“Good communication and speedy delivery. Only negative was that courier delivered before Harrod advised. Luckily we were home or an expensive item would have been left outside the house as happened before.”

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Posted 2 years ago

“Easy to put together quickly.”

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Posted 2 years ago

“We ordered netting for a brassica cage that we have built. We are very pleased with the quality of the product and expect it to last us many years as a result.”

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Posted 2 years ago

“Generally helpful and efficient: product consistently high quality but always rather on the expensive side.”

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Posted 2 years ago

“It was very good”

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Posted 2 years ago

“Delivered on time - easy to assemble.”

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Posted 2 years ago

“Adequate...”

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Posted 2 years ago

“Once I placed the order I received confirmation but then nothing much else. I had to keep checking back to see when the item should be delivered. Delivery was slow! The item itself is excellent. I was daunted as I have no one to help me assemble it but I managed it - the instructions are not the most user friendly but I worked them out. Overall very pleased and hope they support the raspberries as they are intended! VERY expensive though so it had better last!!!!!”

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Posted 2 years ago

“Once we had worked out how to put it together it was fine. It seems quite sturdy so we'll see how it lasts the summer”

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Posted 2 years ago

“Wide product choice. Accurate delivery dates for linked arch & arbour. Carefully packaged products.”

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Posted 2 years ago

“Brochure, ordering and delivery were very good. We have struggled with erection of our fruit frame. It looks so simple but we would have liked more detailed instructions, could have saved a few tempers!. We got there in the end and it looks good .”

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Posted 2 years ago

“Good quality although expensive. Fast delivery, but we object to paying a delivery charge when spending hundreds of pounds. Harrod please review your delivery charge policy.”

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Posted 2 years ago

“Order to delivery was good.”

Harrod Horticultural 4 star review on 1st May 2022

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Posted 2 years ago

“Service was fast and efficient following a simple ordering process online.”

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Posted 2 years ago

“Lovely products good service”

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Posted 2 years ago

Harrod Horticultural is rated 4.6 based on 11,157 reviews