Harrod Horticultural Reviews

4.6 Rating 11,157 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not yet erected my fruit cage, as will not be needed until Spring. However, the parts were delivered quite promptly.”

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Posted 3 years ago

“Efficient courier delivery and all parts received following follow up required for 3rd parcel.”

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Posted 3 years ago

“Items took a while to arrive. They were carefully chosen as they were more expensive than others online but they are very sturdy and good quality- I would definitely recommend them 👍🏻”

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Posted 3 years ago

“Well planned website, easy to negotiate when looking at options. Good service from ordering through to delivery. Excellent quality products - nets and supports which are flexible in their use.”

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Posted 3 years ago

“Service was excellent as usual. I ordered the 60cm plant supports as I couldn't get the Y stakes I usually use. The new ones are interesting as I found I had to "screw" them into the ground around my now mature plants. They seem to work well at holding them up. Fortunately, the recent rain has helped get them into the ground and work more effectively.”

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Posted 3 years ago

“Prompt delivery, packaging could be better”

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Posted 3 years ago

“Very quick delivery service , very good service as usual”

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Posted 3 years ago

“Good product range, but not very responsive to emails. Also, the packaging could consider the enviroment more - I received eco friendly wood treatment smothered in bubble wrap, which seemed a little ironic.”

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Posted 3 years ago

“One of the parcels was not initially delivered with the multiple order. Even though it was on the delivery note. After making repeated telephone complaints the missing item was delivered. The whole order was completed. Thus customer services responded when issue was elevated.”

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Posted 3 years ago

“Quick delivery and products as expected good structures for supporting Clematis and roses. I do wonder if all the packaging is required or a greener alternative could be used instead?”

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Posted 3 years ago

“Too soon to tell you. It is working and it is relatively easy to remove debris.”

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Posted 3 years ago

“The spiral plant supports are perfect for my tall rudbeckias and echinaceae, but when I placed the order there was a delay in supply. It would have been useful to know this at the time so I would not have been left wondering whether I would ever receive the product.”

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Posted 3 years ago

“The item I received was top quality, garden fleece, it was out of stock when I ordered but was despatched as soon as it was back in stock.”

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Posted 3 years ago

“Overall very good. Delivery was slower than some stores, but still quicker than some very reputable/well known garden sites. The quality of the Helix bird feeder I got for my birthday is excellent. I enjoy watching just the small birds come and feed. I will definitely buy other products from HH in the future”

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Posted 3 years ago

“The supports are good quality and are performing an excellent job”

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Posted 3 years ago

“Took a while to items to arrive. We understand there was a delay but took a lot longer than expected and we kept getting emails to say the items would arrive in the next two weeks but they took longer. Perhaps be more honest with expected delivery time.”

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Posted 3 years ago

“Good quality product, well made and looks great in the garden.”

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Posted 3 years ago

“good service paid for delivery on both occasions as was just outside of time .”

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Posted 3 years ago

“Top end of the market for gardening equipment. You can buy cheaper elsewhere if you shop around but you do get quality products here. The customer service has also been good”

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Posted 3 years ago

“Very nice raised beds. Relatively easy to assemble. Recommend using an impact driver to screw the wood together. We had an issue with the delivery company but would buy from Harrod again”

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Posted 3 years ago

Harrod Horticultural is rated 4.6 based on 11,157 reviews