Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“speedy delivery and good service”

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Posted 9 years ago

“I must be happy, I am always back!! Phone people are excellent, I'm not too good on the computer, always thinking I have ordered the wrong size, length etc. Delivery is careful and most times early . They are good at tucking things away in the greenhouse. Overall brilliant!”

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Posted 9 years ago

“Just what I was after. Looks great in my cottage garden. Parcel arrived speedily.”

Harrod Horticultural 5 star review on 20th August 2017

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Posted 9 years ago

“By providing great products, keeping me informed about deliveries including any delays”

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Posted 9 years ago

“Nice structure”

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Posted 9 years ago

“Sturdy and easy to place. I was so pleased I ordered some more!”

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Posted 9 years ago

“Good gloves”

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Posted 9 years ago

“This is the second year I have bought biological control for whitefly. The delivery took ages and I have not seen any evidence of control yet. I don't know if the delay meant that the bugs were kept over long at your premises which may have had an effect?”

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Posted 9 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. We can confirm that the delay was due to supplier problems and understand that the issue has now been resolved with a member of our Customer Services Team. Please accept our apologies for any inconvenience caused.

Posted 9 years ago

“Harrod Horticultural did not make us happy as they sent our order to the wrong address, Having rung up about it they told me that they had sent it to the address which the order came from, well they did not as the order had come from me.”

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Posted 9 years ago

Many thanks for your order and review. We understand that you placed your order on our website and we despatched it to the requested address. However, once you reported the error to us, we immediately contacted our carriers and asked them to deliver your goods to the correct address. Please accept our apologies for any inconvenience caused.

Posted 9 years ago

“After finding the items I wanted in the booklet, ordering online was easy. Delivery was quick. The product, supports and nets for raised vegetable beds, were excellent, with good growing height for the vegetables, and easy to fit. The fitted nets with the elasticated bottom was an excellt design, and so easy to lift to pick the vegetables.”

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Posted 9 years ago

“From the 3 Obelisks I ordered 1 was broken; got it swiftly replaced though; from the 3 composers I ordered the wood was already chipped on the corners when it arrived. Feeling disappointed in the need of to call again and complain: its pure the packaging: just some plastic doesn't do a lot to protect the product in a delivery van”

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Posted 9 years ago

Thank you for your review and your order. We are very sorry to hear that parts of your order were damaged in transit by our carriers. We understand that a member of our Customer Services Team has now contacted you regarding this. Please accept our apologies once again for any inconvenience.

Posted 9 years ago

“very quick delivery and the quality of the goods was absolutely fantastic with an amazing guarantee”

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Posted 9 years ago

“When we came to visit the warehouse, we were well informed of the products. We then decided what we would need. On telephoning the order was placed with great efficiency. The orders came in two delivery's as explained. They took a little time to erect the fruit cages and cover with the different netting as expected, instructions as expected where easy to follow. Overall very pleased indeed.”

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Posted 9 years ago

“prompt delivery , easy to understand website.”

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Posted 9 years ago

“Item came quicker than expected and was of very high quality”

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Posted 9 years ago

“Fast service with delivery next day when I was expecting 5 days.”

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Posted 9 years ago

“All products were as described and distribution was very timely and received well packed and protected.”

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Posted 9 years ago

“Harrod Horticultural have a large selection of gardening products and the best selection of Sneeboer tools online. I've bought four Sneeboer tools so far and they're great quality.”

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Posted 9 years ago

“When part of our order was missing Customer Service were excellent.”

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Posted 9 years ago

“The wall grids purchased on my behalf by a garden designer, creating an unbroken line of climbers, are unbelievably dramatic in my courtyard garden.”

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Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews