Harrod Horticultural Reviews

4.6 Rating 11,448 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th September 2026

227

Anonymous

Anonymous // 01/01/2019

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“Written instructions are very poor. No part numbers for items or easy way to identify which post is which. The kit sent did not resemble the picture in advertising.”

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Posted 9 years ago

Thank you for your review and order. We are disappointed to learn that you found the Steel Fruit Cage difficult to assemble. We can confirm that your comments have been passed onto our marketing department to update the information and we would like to thank you for bringing this to our attention. Please accept our apologies for any inconvenience caused.

Posted 9 years ago

“Delivery was efficient and quick. Easy to assemble, instructions nice and clear and look great already been asked where they cam from.”

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Posted 9 years ago

“Ordered a blade sharpening tool. It arrived in 2 days and does the job.”

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Posted 9 years ago

“well made and commented on and admired by all. I have passed details to numerous friends ????”

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Posted 9 years ago

“awful quality, can't believe you picked and sent them. Couldn't plant them at customers, went to local nursery, buy cheap buy twice.”

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Posted 9 years ago

Thank you for your review and your order. We are very sorry to hear that the plants you received were not of the high quality which we normally expect. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 9 years ago

“I find Harrod Horticultural goods always to be of good value. I have always received prompt attention to online orders and the goods always arrive within the stated dates.”

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Posted 9 years ago

“Quick delivery of an innovative product I haven,t seen elsewhere”

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Posted 9 years ago

“Ordering online was very straightforward. The product was just what I wanted. Delivery was excellent.”

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Posted 9 years ago

“Fast service - under a week - and the large border restrainsts are doing a great job on the taller plants. Also impressed with the scalloped restraints which give a more natural look. Very easy ordering system.”

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Posted 9 years ago

“The staff at Harrod were extremely helpful. Just disappointed with the delivery people Having stated I DID NOT WANT IT LEFT IN MY FRONT PORTCH. (because I was away) That is where my next door neighbour found it. LEFT IN MY PORCH. I was given no indication it was to arrive that day so could not be there.”

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Posted 9 years ago

Thank you for your order and review. Please accept our apologies for the problems you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse so rest assured this will be investigated fully to ensure the standards are improved further. Were you to order from us again we would be able to send this on an alternative carrier service.

Posted 8 years ago

“Very easy to order and very quick to deliver. Good quality products. Overall a very good customer experience.”

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Posted 9 years ago

“Speedy delivery, great product and easy to assemble. Just add plants!”

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Posted 9 years ago

“They gave an excellent service, thoroughly recommend them”

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Posted 9 years ago

“Easy website to navigate and to order . Always prompt delivery .”

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Posted 9 years ago

“Well made product & speedy delivery.”

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Posted 9 years ago

“Nice range of quality items at good prices.prompt delivery and i will buying more from them.excellent service.”

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Posted 9 years ago

“Easy to construct raised bed.”

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Posted 9 years ago

“Excellent products, excellent service”

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Posted 9 years ago

“after ordering one of your products I was informed that you could not supplythe item . Why were continuing to advertise the product and accept the order when you could not supply. I was disappointed that the product could not be supplied that is why my rating of your company is very poor”

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Posted 9 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. Please accept our apologies for any inconvenience caused.

Posted 9 years ago

“As always good service good product.”

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Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,448 reviews