Harrod Horticultural Reviews

4.6 Rating 11,449 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's early days yet but the product does seem to be working on the pond. Easy to use but initially a little unsightly as it obviously lands on all the foliage as well as the water!”

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Posted 9 years ago

“Turned out my raised bed was out of stock. I was not informed of this until I contacted sales to find out why my order was late. When my order was finally dispatched it was incomplete, and by the time the order was completed I had lost another precious weekend.”

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Posted 9 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so we will investigate the points you raised in detail to see how we can improve the areas of our service which require attention. In the meantime, we understand that a member of our Customer Services Team has contacted you regarding this and we apologise for any inconvenience caused.

Posted 9 years ago

“Excellent product, and it arrived in plenty of time for my husbands birthday.”

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Posted 9 years ago

“The assumption that I was "made happy" is unfortunate. The plants arrived 3 weeks after the order was placed and it is a very average selection. Had I realised they were to be supplied by Rocket gardens, I could have ordered directly from the supplier and had a more suitable collection.”

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Posted 9 years ago

Thank you for your review and your order. We do state on our website exactly which plants are included in the Large Herb Garden Selection and also that they are despatched as soon as they are established between April and October. We would like to apologise for the delay and inconvenience caused.

Posted 9 years ago

“Quick delivery and always well packed items”

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Posted 9 years ago

“The product was of very good quality with prompt delivery and extremely good value.”

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Posted 9 years ago

“I thought the website was easy to use and the standard delivery service suited my needs”

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Posted 9 years ago

“Just finished netting the cage. So far have hit no problems. All components appear to be of good quality but ask me again after a couple of years when I can better express an opinion. Instructions on how to erect were helpful though we have erected a cage before in a previous garden. Now I can enjoy the fruits of my labours and not lose crops to the birds!”

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Posted 9 years ago

“Excellent products delivered when you said they would be”

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Posted 9 years ago

“Prompt service. Good quality product.”

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Posted 9 years ago

“Beautiful little seedlings, arrived, beautifully packed in straw. In spite of my having ordered them too early for my geographical position, they are currently braving gales and rain having already coped with frost. I'm sure, based on the experience of last year, that they will survive and blossom. I have to resist the impulse to order these delicate little plants, so early in the year!!”

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Posted 9 years ago

“Excellent product. Husband and son said easy to assemble.”

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Posted 9 years ago

“This is a silly question, I will return as a customer but don't insult my intelligence”

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Posted 9 years ago

“Such good service and products”

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Posted 9 years ago

“Good updates”

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Posted 9 years ago

“Except Stella hoops with netting and ground pegs for use to cover my vegetables. Very helpful advice on how much netting was require in the online catologue.”

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Posted 9 years ago

“good delivery, no waiting. product great”

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Posted 9 years ago

“Fantastic quality tools that will last a life-time. Well packaged and delivered on time.”

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Posted 9 years ago

“We bought cloches and thry are very good except for the ends which are very fragile and keep falling out.”

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Posted 9 years ago

“Product is vastly over priced for what it does, basically it is eight tubes of steel and four plastic corner fittings plus a large net for over one hundred pounds. Not impressed for that amount of outlay.”

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Posted 9 years ago

Many thanks for your recent review regarding the pricing of the Vegetable Cage Kit which you ordered from us. Your constructive comments have been forwarded to our Purchasing department and they are now reviewing the prices of these. Many thanks for bringing this to our attention and we look forward to the prospect of being of service to you in the future.

Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,449 reviews