Harrod Horticultural Reviews

4.6 Rating 11,449 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,449 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Item ordered was as described and arrived prompty”

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Posted 9 years ago

“The delivery driver made an all out effort to place the pallet as far up the driveway as possible, and our driveway was narrow with a difficult entry”

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Posted 9 years ago

“Right price, right product. Easily understood web site. Thanks.”

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Posted 9 years ago

“Ordered Friday morning,the Gripple starter kit arrived Saturday morning.what can I say except EXCELLENT service!!”

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Posted 9 years ago

“The delivery was delayed as it was out of stock but they kept me informed and it still came just a few days later.”

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Posted 9 years ago

“I purchased reusable fleece and Figo connectors to make fleece cages. The connectors are so easy to use and fit any thickness canes just pushed into the soil. The fleece is really thick and strong and I have had some for several years. It is only mid-May and my tomatoes are already developing fruit after starting them in the greenhouse and moving them outside a few weeks ago under the cages. My cabbages will soon be ready and have been under the fleece from seedlings. Grazers spray has stopped any slug damage and they are the best I have ever had. My peppers are also flowering and outside along with many other vegetables and salad all protected. I dismantle the cages in md-June and they take hardly any storage space. I leave the cabbages covered and have no caterpillars at all. I also build extra cages to store my bedding plants until they are ready to go out. So easy and versatile”

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Posted 9 years ago

“great products , helpfull staff”

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Posted 9 years ago

“Quick delievery of order.”

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Posted 9 years ago

“good service”

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Posted 9 years ago

“By noting my concerns & addressing them”

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Posted 9 years ago

“Did what it says on the tin!”

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Posted 9 years ago

“I have had a number of products and the quality has been excellent, Along with the service which has been exceptional, highly recommend To anyone who wishes to purchase anyThing from Harrod Horticultural”

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Posted 9 years ago

“Fast efficient service, supplying a good honest product. Will not hesitate in using again. Thanks very much”

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Posted 9 years ago

“Have only recently 'discovered' Harrod following an internet search. Have placed several orders and so far the service has been great with items arriving promptly and well packaged.”

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Posted 9 years ago

“An excellent product & a very prompt delivery”

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Posted 9 years ago

“Easy to use website, good value and quick delivery.”

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Posted 9 years ago

“My order arrived well packed and very quickly.”

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Posted 9 years ago

“The goods were supplied very quickly to enable the water butt water to be clear.”

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Posted 9 years ago

“Excellent products and service”

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Posted 9 years ago

“Well my name is John Clarke,Vicky is my daughter and so lies the problem. First item I ordered from your service excellent that,s why I used you again . THIS time absolute deseaster.I was the paying address my daughter was the delivery address you just couldn't,t get that right. Then the carrier wouldn't,t deliver to my daughter address, 1.5 miles away! And now you have e mailed me with my daughters name absolute amateurs Will I use you again properly not. Sort your communications out it carnage. John Clarke”

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Posted 9 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. After checking our system we can see that when your order was placed on our website both the billing and delivery name entered was Ms Vicky Clarke’s, this is the reason that your review request was addressed to Ms Clarke and not yourself. We understand that you had emailed us to report an error with the address so we could amend this for you. However, your order had already been despatched from our warehouse. We had contacted our carriers to update them with the new delivery address but unfortunately this was not done in time by our carriers and delivery was made. We are currently investigating the reason for the address error on your order with our Web Team and would like to sincerely apologise for the inconvenience caused.

Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,449 reviews