Harrod Horticultural Reviews

4.6 Rating 11,300 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The gardening sitting/kneeling stool is very good, easy to open and close and well made but I find one problem. If you don’t kneel exactly in the centre it can tip over, because the corners are rounded and would be more stable if square.”

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Posted 8 years ago

“I ordered plant tags from Harrod Horticulture which turned up after just two days. Very efficient delivery service, of goods which are of a super quality and very reasonably priced. I needed lots of them as I had 98 bulbs to plant. They are very discreet and look great in the flower beds and pots.”

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Posted 8 years ago

“Ordered was placed and sent out quickly. The arch is a stunning feature in our garden. It's so beautiful, can't wait to see the roses growing.”

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Posted 8 years ago

“Excellent quality gardening gloves. Swift service --as usual!”

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Posted 8 years ago

“Delivery was excellent aa was staff on the phone”

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Posted 8 years ago

“The company tried to add on an extra postage charge for delivering to the Scottish Highlands but we live in the Lowlands. They don`t show a map to guide, and the charge was added at the last moment of the purchase, unexpectedly. There is no need for an extra charge because the Post Office do not cha”

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Posted 8 years ago

Thank you for your order and review. You comment on the cost of delivering an order outside of the UK mainland. We would like to explain the situation regarding delivery and prices across the country. As the range of products we manufacture and supply is so diverse in size and shape, we have to rely on couriers, to deliver the vast majority of our orders. To calculate their delivery tariff our couriers split the country into various zones governed by postcodes and unfortunately, delivery to some areas attracts an extra charge. We realise this is not an ideal situation but as our trade increases, we hope to be able to reduce this charge so deliveries to the whole of the UK mainland cost exactly the same. If it is any consolation, we do not add a surcharge to the figure our couriers charge us; in fact, we subsidise the £15.95 delivery cost on every order. Wherever possible, we try to send our products by Royal Mail or similar postal services but, as we mentioned above, the size, shape and weight of many of our products precludes this. We hope this is of help to you and thank you again for your order.

Posted 8 years ago

“My orders always arrive promptly and are as stated online or in the brochure.”

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Posted 8 years ago

“Super fast delivery. Excellent packaging. Superb product. Customer services helpful and knowledgeable. A really great Company to deal with.”

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Posted 8 years ago

“Good friendly service and good advice”

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Posted 8 years ago

“Product ordered was as specified and it arrived on the right day between the allocated time span!”

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Posted 8 years ago

“I am very happy with my order from Harrod Horticultural. Good prompt service. I ordered the long handled leaf grabber and it certainly does save bending up and down.”

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Posted 8 years ago

“Easy ordering online,items always in stock.Quality products,delivered quickly.”

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Posted 8 years ago

“Orders for linkabord raised bed items were quickly posted at reasonable prices. Still available in plastic although not shown in recent catalogue”

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Posted 8 years ago

“the items I have always work well and arrive when they are supposed to.”

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Posted 8 years ago

“The ordering is easy, the quality of the products is excellent and the delivery is always as stated.”

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Posted 8 years ago

“Good product, good communication, prompt and safe delivery - thank you!”

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Posted 8 years ago

“Excellent service, helpful delivery staff, good to do business with.”

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Posted 8 years ago

“Quality raised beds that look good. A few extra screws would have been good as you are probably assembling in less than ideal conditions in the field.”

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Posted 8 years ago

“My metal garden arch was delivered very promptly, sooner than I had expected. The assembly was easy and the quality exceptional. I'm very pleased that I chose Harrod Horticultural.”

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Posted 8 years ago

“They supplied what I wanted and without any hassle. Straightforward transaction.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,300 reviews