Harrod Horticultural Reviews

4.6 Rating 11,161 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,161 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and Delivery were excellent; quick and efficient. Not so sure about the product...we will see.”

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Posted 9 years ago

“Nemaslug is very easy to use. It's a little early to tell yet, but I have not seen any obvious presence of slugs since treatment.”

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Posted 9 years ago

“Speedy delivery and well packaged. Although not finished assembling product looks excellent standard”

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Posted 9 years ago

“They look lovely assembled but it definitely a two man job. They'd also benefit from having predrilled guide holes as this took quite a while when assembling the large planters.”

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Posted 9 years ago

“The items received were as described”

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Posted 9 years ago

“Easy to deal with and prompt delivery . Product excellent and very happy with service received .”

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Posted 9 years ago

“Well made product, looks good and hopefully will produce good crops.”

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Posted 9 years ago

“I ordered a 3m x 3m fruit cage which now looks magnificent, however, I did not find the instructions very helpful. It was particularly challenging building the cage on a slope and managing the door and the limited drop in the netting to go around the cage. The latch instructions were also not as clear as they could have been.”

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Posted 9 years ago

“I had some problems with my order but they were dealt with helpfully and efficiently.”

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Posted 9 years ago

“I ordered netting for our fruit bushes and wood for a raised bed to be delivered to my daughter's house. Both were efficiently delivered and we are pleased with the results.”

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Posted 9 years ago

“The products ordered arrived quickly were exactly as described and I am very pleased with the result. Have used this company many times for things that are not so easy to obtain.”

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Posted 9 years ago

“Only misses I'm 5 * rating because all the fittings arrived the day after the main parts.”

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Posted 9 years ago

“Product delivery: kept informed about delivery date, which was quick considering the size and complexity. All parts delivered in excellent condition. Ease of construction: the Roman Arch Pergola with extension had very clear step by step instructions. A design feature could be improved though. The plastic plugs should require tapping in with a mallet so they fit tightly. Mine were rather slack so when screwing the bars together they come apart slightly. Overall appearance and solidity of the construction is very good though. Do spend a lot of time measuring up the exact position of the post-holes, and buy the post-hole metal bar; all the rest falls into place easily!”

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Posted 9 years ago

“I was very happy with the service relieved.”

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Posted 9 years ago

“The Y stakes orderd arrived in two lots but are the expected fantistic product to support plants. Only niggle resulting in 4 stars rather than 5 is that the web site showed all sizes ordered as in stock when some were not.”

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Posted 9 years ago

“I ordered the nematodes (slug off) as I had heard they were great. They arrived quickly and I followed the instructions given. It worked really well for the first few days seemingly wiping out the huge slug population we had in our garden. However the box said it would last 6 weeks, but it made 2. I contacted Harold Horticulture customer service who were lovely. They asked I gave it a few more days, however a week later I rang again as I had a massively increasing slug population and my home grown veg and garden flowers were starting to be eaten. Again the customer service was great and having looked on the internet I could not find anyone who had had a problem with nematodes. I was going to order another box from Harold Horticulture (hoping for a 10% discount or something) but they instead have replaced my original order for free. The new box of nematodes is due in a few days and I am confident that I had a dud box (everything that is on the net says that if they stay in a hot room for too long that kills them and as the it was very hot and sunny over the delivery period my assumption is that maybe it was too hot in the delivery van (process). However, Harold Horticulture were great and I would not hesitate to recommend the nematodes as they did kill off a large portion of the slug population in my garden for over the first 48 hrs. I'm sure the replacement box will work for the 6 weeks advertised and I will order another box then as well!”

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Posted 9 years ago

“I am very pleased with your lightweight cages overall but the aluminium tubing does bend under severe winds and I have had to replace poles more than once”

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Posted 9 years ago

“Good service from start to finish”

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Posted 9 years ago

“The Raised bed was fine very sturdy and looks good. The manger now looks good but had to modify one of the planks sent as it was too long. All took a bit of time on the manger but once 1/4" shaved off things fitted perfectly and looks good. Veg planted but it has been very cold in Northumberland more like winter so will wait to see what I get. On the whole it was exactly what I wanted bar the too long plank.”

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Posted 9 years ago

“Purchased a fruit cage. Telephoned you for advice on how many corner/support units necessary as it was a long unit size, responder was very helpful. Thankyou. The cage arrived promptly, well packaged and complete. Much fun had by family erecting it! I'm unsure about butterfly invasion as it is to be used to protect cabbages and sprouting. Your alternative smaller mesh option did not catch my attention when I placed the order - perhaps this could be highlighted for others who intend to use your product likewise. Generally very happy with your service. Thankyou.”

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Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,161 reviews