Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and products from Harrod Horticulture and very good. However, my last purchase of plastic clips to hold meshing in place on my high aluminium hoops are not "man enough" for the job. With the slightest breeze they pop off and I am constantly picking them up (when I can find them) and putting them back on.”

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Posted 9 years ago

“The instruction video is good but could be more detailed especially regarding fixing the netting. It is desirable to fix the clips so that the projecting tag is parallel to the netting and away from the door opening. If the top edge of the side netting is not folded over and clipped down, it snags the roof netting as you try to position and adjust it. It would be helpful if the roof netting bundle indicated which is the longer direction. The door hinges and catch supplied differ from those in the video and must be threaded onto the uprights before fixing the top rail. It is essential to align the hinges to suit the door swing.”

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Posted 9 years ago

“Excellent product so far, although time will tell. Slightly disapointed on delay in recieving it 10 days after order.”

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Posted 9 years ago

“Apart from the delivery agent failing to follow instructions, this order was dealt with quickly and efficiently.”

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Posted 9 years ago

“Returned most of purchase but pleased with Customer Service and helpfulness”

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Posted 9 years ago

“Ordering and Delivery were excellent; quick and efficient. Not so sure about the product...we will see.”

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Posted 9 years ago

“Nemaslug is very easy to use. It's a little early to tell yet, but I have not seen any obvious presence of slugs since treatment.”

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Posted 9 years ago

“Speedy delivery and well packaged. Although not finished assembling product looks excellent standard”

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Posted 9 years ago

“They look lovely assembled but it definitely a two man job. They'd also benefit from having predrilled guide holes as this took quite a while when assembling the large planters.”

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Posted 9 years ago

“The items received were as described”

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Posted 9 years ago

“Easy to deal with and prompt delivery . Product excellent and very happy with service received .”

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Posted 9 years ago

“Well made product, looks good and hopefully will produce good crops.”

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Posted 10 years ago

“I ordered a 3m x 3m fruit cage which now looks magnificent, however, I did not find the instructions very helpful. It was particularly challenging building the cage on a slope and managing the door and the limited drop in the netting to go around the cage. The latch instructions were also not as clear as they could have been.”

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Posted 10 years ago

“I had some problems with my order but they were dealt with helpfully and efficiently.”

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Posted 10 years ago

“I ordered netting for our fruit bushes and wood for a raised bed to be delivered to my daughter's house. Both were efficiently delivered and we are pleased with the results.”

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Posted 10 years ago

“The products ordered arrived quickly were exactly as described and I am very pleased with the result. Have used this company many times for things that are not so easy to obtain.”

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Posted 10 years ago

“Only misses I'm 5 * rating because all the fittings arrived the day after the main parts.”

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Posted 10 years ago

“Product delivery: kept informed about delivery date, which was quick considering the size and complexity. All parts delivered in excellent condition. Ease of construction: the Roman Arch Pergola with extension had very clear step by step instructions. A design feature could be improved though. The plastic plugs should require tapping in with a mallet so they fit tightly. Mine were rather slack so when screwing the bars together they come apart slightly. Overall appearance and solidity of the construction is very good though. Do spend a lot of time measuring up the exact position of the post-holes, and buy the post-hole metal bar; all the rest falls into place easily!”

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Posted 10 years ago

“I was very happy with the service relieved.”

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Posted 10 years ago

“The Y stakes orderd arrived in two lots but are the expected fantistic product to support plants. Only niggle resulting in 4 stars rather than 5 is that the web site showed all sizes ordered as in stock when some were not.”

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Posted 10 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews