Harrod Horticultural Reviews

4.6 Rating 11,161 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,161 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your carrier dumped our order at our front gate without contacting us-even though we were home! Apart from this the delivery was prompt and the fruit cage was everything we expected Thank you.”

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Posted 9 years ago

“The service was very good and delivery prompt. Thank you”

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Posted 9 years ago

“I am very happy with my purchase.”

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Posted 9 years ago

“The quality of the raised beds was excellent . Ordering was straight forward.”

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Posted 9 years ago

“the products I have purchased have so far been excellent in use in the garden - the service has varied from good to excellent.”

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Posted 9 years ago

“Use Nemaslug every year. Very effective and works out cheaper than slug pellets. Heavy duty side netting for chicken runs very durable, been in 4 years now and good as new. Delivery good”

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Posted 9 years ago

“Prompt delivery.”

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Posted 9 years ago

“The quality of the goods ordered were excellent and delivery was prompt. The instructions for the Slot & Lock net covers were also easy to understand and construct. The instructions for the access strip, however, could have been a little more explanatory. For example, the best angle for attaching the strip and where to cut the netting for best results. The Plant halos don't seem to work very well on a grow bag. The water round the outer rim seems to disappear and spill over almost immediately, no matter how far you push the halo into the bag.”

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Posted 9 years ago

“it was a very small order .but all was good .thanks”

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Posted 9 years ago

“Speedy response, delivery without incident, thank you”

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Posted 9 years ago

“Great products. Delivery company they used not so good, two texts sent to me with estimated delivery time both times delivery not received.”

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Posted 9 years ago

“just one mistake in last order.I somehow received a larger mesh than I had ordered,but I shall stil use it. That was the insect,bird and butterfly netting that I wanted but It was a much larger mesh than my previous orders.”

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Posted 9 years ago

“I have been purchasing slug control nematodes from Harrod Horticulture for the last few years. This year, there have been various family commitments and I forgot to order at the usual time. Thankfully, the Company sent me an email reminder, so, literally, all was not lost! Very good customer service, thank you.”

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Posted 9 years ago

“Good website and logistics. Delivery was good, and products are excellent”

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Posted 9 years ago

“Every year I get a lot of really tasty cherries on my tree but as soon as they ripen the birds beat me to them. The cherry tree sleeves are a most ingenious idea I am patiently looking forward to reaping my own cherries this year.”

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Posted 9 years ago

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Posted 9 years ago

“The brassica cage I bought from Harrod Horticultural is brillinat! I've been looking for a suitable product for some time and this does exactly what it says on the tin. It's a good, solid product, well thought out and good value.”

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Posted 9 years ago

“I bought a pair of zip fasteners for my fruit cage. I thought they were a bit expensive for what they are, but I was pleased that they seemed sturdy and they were very simple to fit, giving me easy access to the cage. I can open one zip to slip in, or both if I want to put a wheelbarrow through. They are still quite new, so I can't comment on how long they will last, so I hope the price is justified by longevity!”

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Posted 9 years ago

“The notification of the delivery time was very short, a couple of hours before it was delivered. If we had been told the actual day earlier it would have been easier. It was being delivered to the gardner's home, not mine, as I could not assemble them. Apart from that the pre-ordering advice was very professional and helpful.”

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Posted 9 years ago

“I ORDERED THE EXTRA FINE MESH NETTING ITS GOOD QUALITY BUT THERE IS KNOW WHERE MENTIONED ABOUT THIS PRODUCT THAT IT CANT BE CUT. IT WAS ONLY WHEN I PHONED TO ASK THIS QUESTION THEY TOLD ME IT WOULD FREY AND SHOULD NOT BE CUT IT IS STITCHED ALL AROUND THE OUTSIDE THATS WHAT MADE ME SUSPICIOUS SO REALLY I WASTED MY MONEY WILL HAVE TO LOOK ELSEWHERE FOR A MORE SUITABLE PRODUCT.”

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Posted 9 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,161 reviews