Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The clips provided are very good, it would be nice to be able to buy theses seperately so that you can set horizontal poles to strengthen the structure in high wind occassions. Now waiting to see if it works????”

Helpful Report

Posted 9 years ago

“Product arrived quickly and turned out to be very effective. A repeat order is highly likely.”

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Posted 9 years ago

“The item I purchased was everything I wanted. At the point of purchase however I received an email stating the item was out of stock. Nothing unusual there, I was given a date when you were expecting to be restocked, and told my card would not be debited until the item had been despatched, just as you would expect, full marks. Where you let yourself down, only slightly. Was the expected date of re-stocking came and went without a word from you. It fell to me a few days after to contact you to find out what was happening. People generally and I in particular if kept informed of the situation are fairly relaxed about things. The opposite is usually the case when we are not kept informed. That is the reason you got 4 stars and not 5.”

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Posted 9 years ago

“Purchased a 227 Harcostar water butt. Maybe you should give consideration to including the stand in the offer price, with a supplementary price for the consumer who does not require one This action will possibly increase sales of the stand, and give the purchaser the complete package as you include the pipe attachment.”

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Posted 9 years ago

“staff very helpfull and friendly.”

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Posted 9 years ago

“It was a little bit difficult to find what i wanted on line but after a bit i did and then it was easy to order and helpful to get an email to say packet had been posted (it contained something not available to be sent immediately) I have always found harrod good wether on phone or on line”

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Posted 9 years ago

“Fruit cage kit a great idea, all you need in one pack. all item present and easy to assemble, but grub screws are rubbish, difficult to screw through the plastic and the heads distort with the pressure needed. Otherwise good product, pity it is let down by the smallest component.”

Helpful Report

Posted 9 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Thank you again for your order and please accept our sincere apologies for any inconvenience caused.

Posted 9 years ago

“GOOD SERVICE”

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Posted 9 years ago

“After the first delivery had been lost in the post the company quickly sent a replacement. Have not had the time to take down the old netting to put up this new one, so I cannot comment about the product except that it looks fine and strong. Many thanks Connie Baker”

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Posted 9 years ago

“Easy to assemble, though a little surprised it wasn't push to fit. Net clamps a little hard to push into chalky soil.”

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Posted 9 years ago

“Quality product well packaged and quickly sent.”

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Posted 9 years ago

“Very happy with the planter and stand. There was an initial problem with the stand being out of stock for longer than expected which was resolved quickly after my enquiry email”

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Posted 9 years ago

“I have recently purchased a fruit cage 'kit', overall very good, all pieces in bag, netting perfect size, all poles right size, corner pieces do what they say. The grub screws proved though, are not good at all! They take a lot of force to get them through the plastic and by this time the heads are ruined! Some extra screws provided, but this does not compensate. This would make me think hard about purchasing again.”

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Posted 9 years ago

“The product was fine - it was just a pity that the postage came to more than the four corner pieces! I realised afterwards that I should have bought two sets of corners but don't want to pay another lot of postage so won't be making another purchase.”

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Posted 9 years ago

“Generally OK but I had to return some of the goods because they were defective (plastic connectors for the poles). Concerned and disaapppointed that the delivery company just left the large package on the doorstep rather than ringing our bell - we were in when they left it and they definitely didn't ring our (loud) bell.”

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Posted 9 years ago

“Very helpful contact over the phone ensuring I received the most suitable product to meet my needs.”

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Posted 9 years ago

“Harrod provide a good and helpful service. There goods came quickly, and are as they are advertised. Would recommend to others”

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Posted 9 years ago

“good value for money, much easier and more flexible to use than heavy duty mesh netting. properly stored after use it may last me for years.”

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Posted 9 years ago

“Fast efficient service, goods delivered to schedule. Product not assembled yet,but happy with the instructions and kit needed. Good value for money.”

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Posted 9 years ago

“The aluminium cage went up in four hours, one person with occasional help had no problem. It looks perfectly okay after three weeks and I don't expect any problems with it. If you need to protect brassicas or fruit bushes this is a very good way of doing it.”

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Posted 9 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews