Harrod Horticultural Reviews

4.6 Rating 11,238 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from this company. Ordering online was straight forward and delivery was within 3 days. What's not to like.”

Helpful Report

Posted 4 years ago

“Excellent customer service”

Helpful Report

Posted 4 years ago

“First class, looks great 😊”

Helpful Report

Posted 4 years ago

“Great service, good price & the birds love the food! I'll have to buy more soon!”

Helpful Report

Posted 4 years ago

“Prompt service and very happy with the quality of the product received.”

Helpful Report

Posted 4 years ago

“Very quick and goods well packaged.”

Helpful Report

Posted 4 years ago

“Good service quick delivery would recommend”

Helpful Report

Posted 4 years ago

“These are the best bird feeder poles I've found - solid, robust, excellent quality and even though I wondered if they'd be secure enough without any kind of ground anchor they have stayed put in all weathers. Even better - the squirrels haven't managed to climb them! I'll definitely buy from Harrod Horticultural again.”

Helpful Report

Posted 4 years ago

“Very good service received goods within 2 days of purchase”

Helpful Report

Posted 4 years ago

“The service provided by Harrod Horticultural was very good, they kept me informed of any delays to the purchase I bought”

Helpful Report

Posted 4 years ago

“We are exceptionally pleased with our raised beds and pots. They look great at the front of our house. (We had had to take down a giant pyracantha and it looked SO bare!) We planted them up in September and, even now in late November ,with 4 trellises they are a real asset. Putting them together was an interesting challenge for my husband - a giant meccano - enjoyable.”

Helpful Report

Posted 4 years ago

“Efficient fast service and excellent customer service response to query. The products ordered (metal wall trellis) are of high quality and the fittings provided are also of high quality. (In fact I was so pleased with the first delivery I ordered more!)”

Helpful Report

Posted 4 years ago

“Everything went to plan and the beds are so easy to assemble. Brilliant.”

Helpful Report

Posted 4 years ago

“Kept me well informed of the status of my order. I knew that that there was no stock in UK so would be a wait, but they kept me fully informed at all times. Item was well packaged and arrived safely. Excellent service would order from them again.”

Helpful Report

Posted 4 years ago

“I've been buying Strulch garden mulch from Harrod Horticultural all autumn and I'm very happy with the price and the service I received. The price was lower than other online retailers and the delivery service was quick and efficient. Will be buying more in the spring!”

Helpful Report

Posted 4 years ago

“arrives promptly and safely Greenhouse thermostat and cabling all perfect And easily installed root trainers substantial and well constructed”

Helpful Report

Posted 4 years ago

“Excellent service and very happy with the product.”

Helpful Report

Posted 4 years ago

“I ordered arch from Harrod. I got wonderful service from a lovely telephone girl. I think it’s so important to retain telephone contact with customers. As details can be discussed. Thanks. Cameron.”

Helpful Report

Posted 4 years ago

“Excellent. Would recommend. Easy to navigate website.Excellent quality goods, delivered quickly and superbly packaged. Would definitely recommend. All items bought as Christmas gifts.”

Helpful Report

Posted 4 years ago

“Prompt delivery, good instructions and easy to assemble. Use of electric drill helpful as wood very hard! Excellent all round.”

Helpful Report

Posted 4 years ago

Harrod Horticultural is rated 4.6 based on 11,238 reviews