Harrod Horticultural Reviews

4.6 Rating 11,238 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been purchasing from harrod horticultural for 3 years and the service has been exceptionally”

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Posted 4 years ago

“Excellent service. Well packed and talked through product on the telephone. Most helpful.”

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Posted 4 years ago

“Found plant support on well structured and easily navigated website. Support promptly delivered and well packed and I was kept up to date with progress of my order.”

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Posted 4 years ago

“Prompt service and good trading. Just felt delivery charge a bit high”

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Posted 4 years ago

“I am very pleased with the service. I love my weed assassin just the job for stubborn roots and weeds. Still awaiting my other order but am kept in the loop about delay and due date so am very happy”

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Posted 4 years ago

“Quality goods and service with helpful staff at the end of phone”

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Posted 4 years ago

“Top quality product, not flimsy as some you find online. Well manufactured and easy to assemble.”

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Posted 4 years ago

“We purchased a Roman pergola from Harrod’s and are extremely happy with it . We had one standard base unit and 3 extension units to make it 7.50 m long. Great service and professional from start to finish in these difficult times”

Harrod Horticultural 5 star review on 20th November 2020

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Posted 4 years ago

“There is no place for a written review. We found that the lights supplied, if fitted as suggested, heated the interior of the propagator up above the intended temperature so we had to make a support that raised the lights above the lid of the propagator and it now functions correctly”

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Posted 4 years ago

“Great service, delivery and product”

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Posted 4 years ago

“I've made 2 recent orders, both received in good time. I'm very satisfied with the quality of the goods. Bubble wrap to insulate my greenhouse and a thermostat and heater to warm it have not really been put to the test yet, but I have benefited from 2 different pairs of gloves to keep my hands warm and dry.”

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Posted 4 years ago

“Very good; my purchase arrived on time, well wrapped. This followed a call to customer services for product information. The staff was very efficient and helpful.”

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Posted 4 years ago

“always super helpful and knowledgeable”

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Posted 4 years ago

“Polite , speedy and helpful service. Would recommend the ladies I spoke to and the service.”

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Posted 5 years ago

“The delivery arrived speedily and was well packaged.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Due to the virus I have not built the cage yet as it needs two other people and we could not guarantee social distancing..”

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Posted 5 years ago

“We are pleased with the rise bed we bought. Just what we were hoping for.”

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Posted 5 years ago

“Order arrived on time.”

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Posted 5 years ago

“I ordered the Roman Arch online and it arrived quickly.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,238 reviews