Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt dealing with my order and prompt delivery.”

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Posted 10 years ago

“Initial problem processing my card, never had that before, they sent me an e-mail I phoned them and they reprocessed the card, all OK then. Fruit press & crusher well packaged prompt delivery after initial problem”

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Posted 10 years ago

“Screws could be longer, very very difficult to get the nut attached on the door latch”

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Posted 11 years ago

“I was very pleased with the efficient manner in which my order was processed and despatched and look forward to putting the micro fleece plant jackets to good use on my young palm trees when the frost comes eventually to my part of Scotland this winter! Roger Rankin. North Berwick.”

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Posted 11 years ago

“The person dealing with my returns has been very helpful and efficient - except that I still have not had any notification about my refund.”

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Posted 11 years ago

“I bought two-tier aluminium greenhouse staging. The long pieces were in a strong cardboard tube and arrived in immaculate condition. The trays, travelling in a rather soft and squashy flat box, did not fare so well. One or two of them turned out to have bent edges, but since this was a cosmetic rather than a structural problem I did not bother to return them. Although the box was slightly damaged, all the pieces were there. I am a novice at this game, but I did the assembly job single-handed, using inanimate loops and props instead of a second person, and did find it possible. though I very much disliked the instruction sheet. It must be 70 years or more since I gave up picture books in favour of written narrative, and a few well-chosen words could have saved me from the need to do some jobs twice. If the fashion for drawings persists, some shading could make clear which way round things are meant to go. It might also have been useful to warn beginners that when assembly holes are clustered in corners, not all the nuts can go on the inside! However, the item is assembled, more or less - a couple of holes do not fully match where the interior supports seem to be fractionally too wide, but the generous number of support struts means the structure is stable anyway - and it admirably fulfils its function.”

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Posted 11 years ago

“Plastic growing bags are as described. Have not used yet but they appear to be good to go.”

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Posted 11 years ago

“Thank you for my last order, it was delivered quickly.”

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Posted 11 years ago

“excellent product Only complaint was I ordered it when I knew I would be at home for a week I received notification that it would be despatched but it didn't and no one called to tell me that parts were out of stock so i had a longer wait Also no one was able to tell me the package size so I could see if it would fit in my care enabling me to have it delivered to work rather than take more time off to wait delivery this was a present from my mother Loulla watson my name is ALY SPLATTS”

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Posted 11 years ago

“The garden bed ordered is not in place yet as I have to make a few alterations to suit the area where the new bed will be, but it looks good quality. I am renewing the boards around my existing beds and remaking paths to suit as Harrod's beds are much wider, albeit shorter. I hopefully will be ordering more beds in the near future (Spring) to make my veg. garden beds more easy to use as suits an 81 year old!”

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Posted 11 years ago

“Lots of components and screws, but we got there in the end. Definitely need two people to construct!!”

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Posted 11 years ago

“Press works well, but it would be much more helpful to be advised, offered or just to have included a straining bag at time of order, especially given the initial item cost. Most people want to do apples, and I learned after purchase and use that this is a prerequisite. Disappointed that when I then contacted Harrod, they still then couldn't sell me a straining bag without wanting to charge me more postage. Delivery fast. Product good quality.”

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Posted 11 years ago

“Excellent support for border plants. I use them in pairs to surround the plant which works well in my windy garden.”

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Posted 11 years ago

“An excellent product, arrived undamaged despite damage to the packaging, required all screws and bolts to be tightened before use. Could have been advised more about the swelling of wooden components after use. 40 litres in so far probably the same again by year end.”

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Posted 11 years ago

“The gloves were just what I needed to protect my fore arms ,ell pleased .”

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Posted 11 years ago

“I am happy with the service provided. Just need a guarantee it will kill the chafer grubs!”

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Posted 11 years ago

“Almost everything I've bought from Harrods has been fine, my last purchase though was destroyed (!) by the courier - twice. That said, Harrods were excellent in resolving the issue and did send a replacement (which was the second item destroyed!) and then processed a refund. I would say Harrods is great, but they need to consider changing the courier service they use as regardless of the service you get from the company, not getting the item when you need it becomes very disappointing. I will have to think again in what I order and possibly go to another company as at the end of the day, I want the item delivered in a useable state.”

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Posted 11 years ago

“Goods arrive in reasonable time and are good value for money”

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Posted 11 years ago

“Netting has worked well for me, (although becomes less durable over time) so I bought some for a family member. Arrived quickly, well packaged.”

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Posted 11 years ago

“Initially disappointed with the netting that we purchased as it wasn't the size that we ordered. I wanted a rectangular piece, 8mx6m, to go over a pond but what we got was rather more in the shape of an elongated diamond. We couldn't make it rectangular despite four of us having a corner each and pulling. Nonetheless, we offered it to the pond and it just about covered it so we didn't return it as time was pressing and leaves were falling! The quality of the netting looks first class, it's only the size that I'm disappointed with. Perhaps it was the end of a roll?”

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Posted 11 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews