Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Very prompt and efficient service. Helpful and courteous before and after delivery.”

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Posted 7 years ago

“Reasonable price, quick delivery, quality products”

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Posted 7 years ago

“The product looks better than the photos and the staff were extremely helpful and knowledgeable”

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Posted 7 years ago

“I've always received items I've ordered very quickly and they've been exactly as described and overall excellent quality. Prices are slightly higher than elsewhere, but the service is very good and delivery quick and reliable, so it is well worth it. I will continue my custom with Harrod Horticultural, as they've proven to be reliable suppliers of many excellent products.”

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Posted 7 years ago

“Prompt delivery, website easy to use.”

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Posted 7 years ago

“Prompt service and no problems with erecting moon gate”

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Posted 7 years ago

“Excellent company - always deliver very promptly and very easy to order by phone or on web site - helpful staff too -”

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Posted 7 years ago

“I bought a 2x8 foot flower bed to go along the garage wall, the lining, the hoops and the PVC cover. The latest two have not been installed yet so I can’t give an opinion on them. The flower bed was relatively easy to put together, and the lining only needed to be laid inside. The wood had green mouldy spots on it but I have fixed that by giving it a quick brush with outdoor wood polish which gave it a lovely look. Overall a very good product for my veggies garden. The only criticism I could give is that it would be great if customers could be made aware of when the delivery happens as not knowing that, it was stack up in the front yard as I was out. Since I had only given birth few months before, if I was home I would have asked to have the wood taken in the back garden as I couldn’t lift anything”

Harrod Horticultural 5 star review on 23rd October 2018

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Posted 7 years ago

“got what I ordered.”

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Posted 7 years ago

“I ordered the wall trellis. Very impressed with the finish and quality to the extent that i looked around the outside of our (Georgian) house to see if i could utilise another to help bring them together as a theme. Quick and efficient delivery. Very happy to recommend.”

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Posted 7 years ago

“Delivered good products on time”

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Posted 7 years ago

“Pond surround frame and netting were as described, very robust and look good, fit as expected, delivery was on time. All good”

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Posted 7 years ago

“Product was as described and arrived promptly”

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Posted 7 years ago

“Good plants prompt delivery”

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Posted 7 years ago

“I received a letter through the post informing me that the item that I had ordered was no longer available - even though it was on your website and it didn’t flag up when I continued to check out. In the letter no alternative was suggested, I was going to ring your customer services team but decided that I didn’t want to spend my money with you. I have been proved right as you didn’t even realise that I didn’t receive anything to be satisfied with.”

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Posted 7 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. Wherever possible we do offer alternatives to discontinued products. Regrettably the item you had ordered did not have a suitable alternative. Please accept our apologies for any inconvenience caused.

Posted 7 years ago

“company always very good with the delivery, helpful staff at the end of the phone or p/c, I did have a question and it was answered very quickly,”

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Posted 7 years ago

“When we rang for information your staff were very knowledgeable and helpful. They clearly wanted to meet our requirements and expectations. Thank you.”

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Posted 7 years ago

“THE NETTING AND CAGES WERE EXACTLY AS I EXPECTED THEM TO BE = VERY GOOD.”

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Posted 7 years ago

“Good service, helpful and quick replacement on one faulty item.”

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Posted 7 years ago

“Looking at the tray and matting it should be just right for me.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews