Harrod Horticultural Reviews

4.6 Rating 11,298 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 4 star review on 5th January 2026

227

Anonymous

Anonymous // 01/01/2019

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“Poor performance of Encarsia. Whitefly control.”

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Posted 7 years ago

Thank you for your order and review. As the Whitefly Control is a live product, unfortunately the heat may have affected the performance of the parasites this year. We understand that a member of our Customer Services Team has now contacted you regarding this. Please accept our apologies once again for any inconvenience.

Posted 7 years ago

“brilliant service and very quick to post with the goods I am looking for”

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Posted 7 years ago

“The items bought were exactly as described.”

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Posted 7 years ago

“You had the same item in stock that we purchased several years ago so we did not have to worry about whether it would fit etc. and it was very fast delivery. Brilliant service”

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Posted 7 years ago

“Fast delivery of an excellent item.”

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Posted 7 years ago

“My order came as expected.”

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Posted 7 years ago

“Great product, delivered quickly.”

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Posted 7 years ago

“Great product and speedy delivery!”

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Posted 7 years ago

“when I noticed that the pack of wire connectors had a faulty item it was pleasing that it was replaced without any problems.”

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Posted 7 years ago

“Excellent service and the products are perfect for my gardening requirements. The tree net was great for keeping out the birds, easy to construct and great for unzipping and picking beautiful red apples! Small netting tent again brilliant for things like strawberries if my plants had produced which they didn't ! I'll try vegetables next year. Thank you for a great service once again.”

Harrod Horticultural 5 star review on 10th August 2018

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Posted 7 years ago

“Great product, great customer service, great company!”

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Posted 7 years ago

“Prompt & clear communication, good quality products delivered in good time. I bought the Gripple cable fasteners along with the 2mm galvanised steel cable to train a damson tree as a fan against a west facing wall. The only difficulty is when trying to feed a cut end of the steel cable through the Gripple eye the frayed cut end can feather and jam the eye. The way round this is to turn the cable in the direction of the wire twists! A minor issue but this is a useful tip.”

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Posted 7 years ago

“Item delivered OK”

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Posted 7 years ago

“Terrific service. Great product too for lawn aeration. Can’t fault Harrod Horticultural.”

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Posted 7 years ago

“Great service, great product, couldn't have been more helpful, quick delivery. Shepherd's crook best I could find, thicker, not hollow and longer/taller, very strong, holding a wooden table top bird feeder for my doves.”

Harrod Horticultural 5 star review on 9th August 2018

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Posted 7 years ago

“prompt service and good products”

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Posted 7 years ago

“Rapid delivery and good product”

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Posted 7 years ago

“By checking whether our plant supports should have pointed ends!”

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Posted 7 years ago

“Efficient and helpful service. Product pretty good if a little tendency to uncouple if knocked.”

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Posted 7 years ago

“My order arrived promptly , it was easy to assemble and I am delighted with my purchase . Will but from you again for sure .”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,298 reviews