Harrod Horticultural Reviews

4.6 Rating 11,298 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,298 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Excellent product and service. I ordered the Vintage Rust Obelisks set of two. Very good quality and design, so ordered another. Both deliveries were speedy, prompt and courteous. Will be ordering more products from this company.”

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Posted 7 years ago

“Items delivered on time and very well packaged, will be ordering from you again, plant6s doing very well”

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Posted 7 years ago

“Quick delivery, excellent product (Sneeboer hoe).”

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Posted 7 years ago

“easy to use website.”

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Posted 7 years ago

“Delivery was packaged well”

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Posted 7 years ago

“The ordering process was simple and the goods arrived promptly and well packed”

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Posted 7 years ago

“the order arrived when promised, was well- packaged and exactly as described.”

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Posted 7 years ago

“By stocking a wide range of plant supports some of which are not available from other suppliers”

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Posted 7 years ago

“Speedy delivery and an excellent product. Thanks”

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Posted 7 years ago

“Very quick delivery of good item”

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Posted 7 years ago

“Item delivered promptly and in sensible packaging”

Harrod Horticultural 5 star review on 22nd August 2018

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Posted 7 years ago

“Happy to help me with my enquiries”

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Posted 7 years ago

“Good quick service, well packaged”

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Posted 7 years ago

“Good product and delivered promptly without fuss.”

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Posted 7 years ago

“Prompt delivery and reliable great products”

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Posted 7 years ago

“I received my garden products within days of ordering from Harrod Horticultural. Very pleased with the good quality products and also how I was kept informed of the status of my order. Everything was well packed and a signature of the person responsible for packing it- which is rear these days. I would not hesitate to order from H H again,thoroughly recommend.”

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Posted 7 years ago

“Item delivered promptly and as specified .......”

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Posted 7 years ago

“ALL PRODUCTS AS GOOD AS EVER”

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Posted 7 years ago

“I always find quality items which are useful on your website.”

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Posted 7 years ago

“All contact had to be made by the customer to chase order and delivery and to sort out problem after the delivery.”

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Posted 7 years ago

Thank you for your review and your order. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so we will investigate the points you raised in detail to see how we can improve the areas of our service which require attention. In the meantime, we understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,298 reviews