Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Great service and a very succesful product”

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Posted 7 years ago

“Clear web site and good helpful videos.”

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Posted 7 years ago

“Product supplied promptly and we'll packaged.”

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Posted 7 years ago

“The Rose Arch was delivered on time and well-packaged. We had forgotten to order the ground pegs at the same time but a phone call sorted that out, even though they weren't delivered together.”

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Posted 7 years ago

“Quick delivery and excellent product, well made, packaged and easy to assemble”

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Posted 7 years ago

“Good quality product at a fair price.”

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Posted 7 years ago

“Love shopping with you . Great products and sensibly priced. Good delivery policy. Carry on with the good work.”

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Posted 7 years ago

“The only reason that I have not given 5 star is due to a mix up in my order. I was sent the wrong product. But the speed and efficiency of the customer service team soon sorted it all out and I was very happy with the outcome. I will be ordering again from Harrod and would recommend them.”

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Posted 7 years ago

“A well made arbor. Erection was straightforward as long as you paid close attention to the paper instructions and the DVD. Space required to lay out all the parts. My arbor slots into the tubular sections which are driven into the ground. Exact measurements at ground level are required if the structure is to slot into the inserts with ease. I strongly recommend this product. Just waiting now to plant my roses and clematis around it.”

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Posted 7 years ago

“It worked this year so have no worries that it will work next year I'm sure the micro organisms will do there work.”

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Posted 7 years ago

“Very polite and punctual”

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Posted 7 years ago

“Service was quick, and I was pleased with my purchase.”

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Posted 7 years ago

“Efficient delivery and the lawn edging and link stakes I purchased make the garden so much easier to keep tidy-looking. The Gothic arch over a path is impressive and links two parts of the garden. Looking forward to see it covered with roses.”

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Posted 7 years ago

“That we eventually constructed a lovely fruit cage. But the instructions were hard to follow and some screws were too short ! Please make things easier for ordinary folk.”

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Posted 7 years ago

“Considering the cost, i would say this item is significantly over priced. Assembly took approximately 5 hours. This has no reflection on my DIY ability but the 100's of screws involved. The finished article looks good and works well. I would seriously request your designers to look at sub-assembly at the factory prior to shipment”

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Posted 7 years ago

Thank you for your review and your order. We are disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 7 years ago

“The beds turned up very quickly and were just what I wanted”

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Posted 7 years ago

“Helpful people”

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Posted 7 years ago

“Speedy attention detail whiolly correct. Good value indeed”

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Posted 7 years ago

“The nets that I purchased seem to be keeping the hated digging and dirtying foxes from vandalising my garden!”

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Posted 7 years ago

“Have purchased bubble wrap greenhouse insulation from Harrods previously. My recent second purchase was of equally good quality. It is very strong and from my previous experience it is very resistant to UV deterioration. My previous purchase has only just started to decay after 6 winters. Much better quality than available at most garden centres. Their service was straightforward and delivery was prompt.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews