Harrod Horticultural Reviews

4.6 Rating 11,254 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,254 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am sure that I requested not to receive emails from you re your products. Please could you stop sending them. When I need anything I will look on your website.”

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Posted 7 years ago

Thank you for your review and order. We are sorry to hear you are still received emails from us. We can confirm that we have unsubscribed you from any mailings. Please accept our apologies for any inconvenience caused.

Posted 7 years ago

“The storm proof fruitcage has netting that fits to clip on the frame rather than the kits which require hours of cutting and "sewing" to attach to frame”

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Posted 7 years ago

“Very good product, safely delivered”

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Posted 7 years ago

“Providing goods as requested.”

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Posted 7 years ago

“I purchased a vegetable frame. Similar to one I had bought from Hard before. I am very pleased with it. So far no more crop damage from butterflies or pigeons. Easy to assemble. I did not give 5 stars because of problems with delivery.”

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Posted 7 years ago

“Order was straightforward and delivery prompt and efficient.”

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Posted 7 years ago

“Prompt, effortless service. Good quality. Only issue I have is with the tape used to fasten packs of plant supports together which is difficult to get off without damaging the paint.”

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Posted 7 years ago

“Helpful advice from Customer Services - let gown by the courier's sub contractor - who was hopeless”

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Posted 7 years ago

“Keep you informed re deliveries/ delays. Normally speedy delivery. Informative brochures. Regular brochures.”

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Posted 7 years ago

“Easy to transport to allotment and to assemble.”

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Posted 7 years ago

“Prompt delivery”

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Posted 7 years ago

“The plant supports we bought are good quality and look good. The big difference with this order is that you have improved your packaging and changed your courier. Previous orders of this product arrived in just polythene wrapping and often bent. This time they came in good solid boxes, in perfect condition. And the boxes have made great play tunnels for our grandchildren! Thank you.”

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Posted 7 years ago

“Order met our needs and was delivered promptly”

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Posted 7 years ago

“Not the cheapest option but guaranteed quality”

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Posted 7 years ago

“Really great quality products, and really helpful customer service”

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Posted 7 years ago

“The veg cage with butterfly netting was easy to construct, especially the netting which came pre shaped to exactly fit the frame. However a comment I would make would be perhaps you could offer a bird netting option as it does me as a fruit cage but the pollenators can't get in.”

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Posted 7 years ago

“On the positive, The quality of product and service is very high. On the negative, e-mailed adverts are too frequent. Perhaps fewer e-mails to include more product content would go some way to reducing traffic, similar to many of the other top suppliers.”

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Posted 7 years ago

“The prompt arrival of my order was impressive. Sadly the piece of netting that I ordered was2/3 metres short of what it was required to cover .my fault I should have measured!!!”

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Posted 7 years ago

“Able to buy per metre and good delivery and quality”

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Posted 7 years ago

“The products are always very good quality. The only reason I didn't give them a higher score was because I feel their carriage charge was excessive for such a small package.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,254 reviews