Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and kept me informed of delivery which when item came into stock was delivered promptly.”

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Posted 6 years ago

“Good product range and knowledgable call centre staff.”

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Posted 6 years ago

“Lovely product. Helpful customer service staff.”

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Posted 6 years ago

“The fruit cage arrived promptly. It is just as described”

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Posted 6 years ago

“The only company I could find with the product I wanted. Good service followed.”

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Posted 6 years ago

“Good products, if a little expensive. We purchased a double zip entry strip, one of the zips will only open from one side . We had problems trying track when a large order would be delivered. Customer service told me it was on for delivery that day but by 5pm nothing had arrived further contact was made with customer services but I was moved from one place to another eventually speaking to the local transport manager for the courier. He seemed unaware as to exactly were the parcel was but as we were going away assured me that it wouldn’t arrive until the day we were due back. However I arrived home to find the parcel on the doorstep!”

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Posted 6 years ago

“goods delivered on time to the right specification”

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Posted 6 years ago

“The product is very smart in appearance however I have only had it up a short while. Please be aware that the end poles are to be rotated differently to the middle poles before inserting into the ground. Have a look at how the wire clips work - this explains the rotation but it was not in the instructions. I have had multiple comments on how smart the product looks.”

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Posted 6 years ago

“The plastic connectors for the aluminium vegetable cage do not work very well. Even when the screws are tightened up they do not grip properly and tend to slide down with the weight of the netting.”

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Posted 6 years ago

“The pea support frames are very sturdy, and easy to construct. I also ordered plants which came boxed in straw. The peas and mangetout plants were at the bottom, and have never recovered. Those that survived are stunted and frail, no likelihood of any crop from them.”

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Posted 6 years ago

“Product was of very good quality”

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Posted 6 years ago

“Fast order to delivery. Everything with strawberry cage is good EXCEPT the net grips. These need redesign-to lock net in.”

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Posted 6 years ago

“Sorting out the feedback form”

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Posted 6 years ago

“The goods when delivered were of an excellent quality”

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Posted 6 years ago

“Product (fine insect mesh) delivered promptly and seems (at present!) to be doing exactly what I hoped - keeping the pesky whitefly off my brassicas.”

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Posted 6 years ago

“The slot and lock products are good and easy to use and the goods arrive promptly.”

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Posted 6 years ago

“We are pleased with the end result: our fruit cage”

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Posted 6 years ago

“Very pleased to receive item. Exactly as photograph and description. Very pleased with Harrod Horticultural.”

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Posted 6 years ago

“equipment arrived quickly”

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Posted 6 years ago

“Cool beans”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews