Harrod Horticultural Reviews

4.6 Rating 11,193 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 23rd April 2025

221

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is very good. I had problems with a product but was kept informed of steps taken to rectify them.”

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Posted 6 years ago

“Really good frame and getting. The green pegs are rubbish though, I bought some tent pegs to use.”

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Posted 6 years ago

Thank you for your review and your order. We are disappointed to learn that the Net Claws for your Vegetable Cage did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team for who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 6 years ago

“good delivery times and straight forward construction however I was a little confused and disappointed when some of the timbers for the sides and fronts were different thicknesses which made slotting them together difficult. they look nice now I have finished them.”

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Posted 6 years ago

“Fairly quick delivery, items that arrived were exactly what was ordered.”

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Posted 6 years ago

“Good quick service, well packaged”

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Posted 6 years ago

“ALL PRODUCTS AS GOOD AS EVER”

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Posted 6 years ago

“Product as described and fit for purchase”

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Posted 6 years ago

“when I noticed that the pack of wire connectors had a faulty item it was pleasing that it was replaced without any problems.”

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Posted 6 years ago

“Prompt & clear communication, good quality products delivered in good time. I bought the Gripple cable fasteners along with the 2mm galvanised steel cable to train a damson tree as a fan against a west facing wall. The only difficulty is when trying to feed a cut end of the steel cable through the Gripple eye the frayed cut end can feather and jam the eye. The way round this is to turn the cable in the direction of the wire twists! A minor issue but this is a useful tip.”

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Posted 6 years ago

“Efficient and helpful service. Product pretty good if a little tendency to uncouple if knocked.”

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Posted 6 years ago

“Provided me with exactly what I needed and wanted in a timely fashion”

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Posted 6 years ago

“donot write reviews”

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Posted 6 years ago

“Harrod supply some unique, high quality, crop support and protection products. Sadly the prices are very high and the quality is not always perfect. Hence our relationship will never be 100%.”

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Posted 6 years ago

“The netting has proved a great success. S”

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Posted 6 years ago

“The Fruit Frame I bought was good quality and I am quite happy with it.”

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Posted 6 years ago

“I am sure that I requested not to receive emails from you re your products. Please could you stop sending them. When I need anything I will look on your website.”

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Posted 6 years ago

Thank you for your review and order. We are sorry to hear you are still received emails from us. We can confirm that we have unsubscribed you from any mailings. Please accept our apologies for any inconvenience caused.

Posted 6 years ago

“The storm proof fruitcage has netting that fits to clip on the frame rather than the kits which require hours of cutting and "sewing" to attach to frame”

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Posted 6 years ago

“Very good product, safely delivered”

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Posted 6 years ago

“Providing goods as requested.”

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Posted 6 years ago

“I purchased a vegetable frame. Similar to one I had bought from Hard before. I am very pleased with it. So far no more crop damage from butterflies or pigeons. Easy to assemble. I did not give 5 stars because of problems with delivery.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,193 reviews