Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tulip plant supports I like are good value for money. They are robust and an attractive shape. I have both matt black and weathered rust now... Personal taste, matt black wins hands down. I don't get orange hands!”

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Posted 6 years ago

“The lawn aerator by Sneerboer is an excellent design and the delivery service from Harrods was very good. The product was well packaged and arrived quickly. I appreciate the good level of service received.”

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Posted 6 years ago

“Products aren't cheap, but generally of very good quality. So good value for money.”

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Posted 6 years ago

“Great quality products & service. Would have given 5 stars but a little expensive (once shipping added) unless sale on.”

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Posted 6 years ago

“Plant supports very good quality. But I would never buy plants from you again.”

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Posted 6 years ago

“The quality is exceptional as always; my only minor gripe is that I hadn’t grasped that my trough had no base at all unless I bought it as a separate item. I’d thought the base was effectively a stand to raise it off the ground slightly. But it’s ok as it is....”

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Posted 6 years ago

“Great design and well made products.”

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Posted 6 years ago

“Easy to order, quick delivery, good products”

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Posted 6 years ago

“The ordering and delivery was very efficient. However, I was receiving too many marketing emails and had to unsubscribe.”

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Posted 6 years ago

“My order arrived very quickly and we were able to build the fruit cage quite easily. I was particularly impressed with the way the zip is put in. It is now protecting my fruit bushes and is a very welcome additional to my kitchen garden.”

Harrod Horticultural 4 star review on 7th May 2018

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Posted 6 years ago

“Excellent products, very good quality. Delivery service not so great - again.”

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Posted 6 years ago

“Delivery was as advised and neatly packaged”

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Posted 6 years ago

“A bad question I bought a product not happiness”

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Posted 6 years ago

“Great value for money and would definitely buy from this company again. Customer service was brilliant when I had a problem with the products that were originally delivered (a few damaged parts), hence the overall 4 star rating, but after liaising with Harrod their solution to my query was quick and very satisfactory. The quality of final products were fantastic. Very easy to construct (2 large raised beds).”

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Posted 6 years ago

“The raised bed is entirely satisfactory for our needs.”

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Posted 6 years ago

“After a delay my Leatherjacket treatment arrived and I hope it has done the trick. I have always been pleased with my purchases from Harrod Horticulture.”

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Posted 6 years ago

“Great gloves, lovely quality . Just a shame all the packaging was torn as they were a gift for my mum”

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Posted 6 years ago

“Satisfied with what was sent”

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Posted 6 years ago

“Four stars for HH but no stars for the raspberry beetle trap which is impossible to assemble as the plastic parts cannot be plugged together. I am in the process of trying to pare down the plastic plugs and enlarge the sockets to make them fit but have not succeeded yet.”

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Posted 6 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations and was not of the high quality that we normally expect. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.

Posted 6 years ago

“By having the most extensive range of arches so that I could find one that suited. It is well made, strong and looks beautiful. Just wish it was a little less expensive.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews