Harrod Horticultural Reviews

4.6 Rating 11,495 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great design and well made products.”

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Posted 8 years ago

“Easy to order, quick delivery, good products”

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Posted 8 years ago

“The ordering and delivery was very efficient. However, I was receiving too many marketing emails and had to unsubscribe.”

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Posted 8 years ago

“My order arrived very quickly and we were able to build the fruit cage quite easily. I was particularly impressed with the way the zip is put in. It is now protecting my fruit bushes and is a very welcome additional to my kitchen garden.”

Harrod Horticultural 4 star review on 7th May 2018

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Posted 8 years ago

“Excellent products, very good quality. Delivery service not so great - again.”

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Posted 8 years ago

“Delivery was as advised and neatly packaged”

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Posted 8 years ago

“A bad question I bought a product not happiness”

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Posted 8 years ago

“Great value for money and would definitely buy from this company again. Customer service was brilliant when I had a problem with the products that were originally delivered (a few damaged parts), hence the overall 4 star rating, but after liaising with Harrod their solution to my query was quick and very satisfactory. The quality of final products were fantastic. Very easy to construct (2 large raised beds).”

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Posted 8 years ago

“The raised bed is entirely satisfactory for our needs.”

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Posted 8 years ago

“After a delay my Leatherjacket treatment arrived and I hope it has done the trick. I have always been pleased with my purchases from Harrod Horticulture.”

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Posted 8 years ago

“Great gloves, lovely quality . Just a shame all the packaging was torn as they were a gift for my mum”

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Posted 8 years ago

“Satisfied with what was sent”

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Posted 8 years ago

“Four stars for HH but no stars for the raspberry beetle trap which is impossible to assemble as the plastic parts cannot be plugged together. I am in the process of trying to pare down the plastic plugs and enlarge the sockets to make them fit but have not succeeded yet.”

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Posted 8 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations and was not of the high quality that we normally expect. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.

Posted 8 years ago

“By having the most extensive range of arches so that I could find one that suited. It is well made, strong and looks beautiful. Just wish it was a little less expensive.”

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Posted 8 years ago

“Bought clips for insulating the greenhouse. Delivered in 2 days and worked exactly as described. Excellent product.”

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Posted 8 years ago

“Efficient and polite.”

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Posted 8 years ago

“Your products have always met or exceeded expectations. This would be a 5 star rating apart from the very irritating recent onset of delivery delays - especially when delays are gradually extended.”

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Posted 8 years ago

“Easy to order, quick delivery.”

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Posted 8 years ago

“Prompt delivery of the correct items”

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Posted 8 years ago

“A tomato growing system ordered on-line was damaged on arrival at my home. I sent two pictures of the problem taken on my mobile hone and forwarded this the customer service department. A replacement set was immediately dispatched and has been installed and my tomato plants are thriving. No doubt customer service will be ensuring that in future the packaging is robust enough to cope with the rigours of delivery. I am a regular customer and remain confident that my future orders will arrive safely and on time.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,495 reviews