Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt and goods were all intact. Good service”

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Posted 7 years ago

“Delivery was excellent, weather inclement and the person helping my son to erect it has been sick, so still in its packaging at present.”

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Posted 7 years ago

“Harrod provide good quality gardenning products, athough they tend to be rather expensive.”

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Posted 7 years ago

“Quick delivery of good quality healthy plants!”

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Posted 7 years ago

“When I reported defected product of a minor value, Harrod Horticultural sent me a replacement straight away. Great service!”

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Posted 7 years ago

“There was good information about what was available, the tools I purchased ("small" digging fork and spade for boys (grandsons) to use) were well-made and the real thing, not toys.”

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Posted 7 years ago

“Efficient and quick delivery.”

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Posted 7 years ago

“Composter delivered efficiently and on time. Was NOT given the Black Friday discount - didn't feel the effort required to claim it was worth it, but since asked for feedback I felt moved to point this out from a regular customer.”

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Posted 7 years ago

Thank you for your order and review. We understand that when you placed your order, the discount did not apply to the Hotbin Composter. As stated on our website, unfortunately, this item is exempt from any promotions and discounts, so regrettably we were unable to apply the code on this occasion. We hope this explanation is of help to you and thank you again for your order.

Posted 7 years ago

“Good product”

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Posted 7 years ago

“Order arrived promptly and in excellent condition despite fragile item.”

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Posted 7 years ago

“Having a company I can find things for my garden in the latest case a liner for my raised bed it’s great thank you”

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Posted 7 years ago

“The slot and lock fixings I bought improved my existing netting frame.”

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Posted 7 years ago

“although the product is good ( the heated propagator ) it wasn't easy to put together because the instructions are small and difficult to read. could do with a few pictures to make things clearer.”

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Posted 7 years ago

“Good reliable service and delivery.”

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Posted 7 years ago

“Always reliable for quality items”

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Posted 7 years ago

“Overall I am happy with the products that I purchased, three of your 8' by 4' by 32" superior raised beds. I ordered one on line and the second two over the phone. Both processes were straightforward and your telephone sales assistant was professional and competent. I had to call your Customer Services team several times regarding the delivery details of both orders and they were helpful and accurate in their feedback.”

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Posted 7 years ago

“You had the item I wanted.”

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Posted 7 years ago

“product as described, sent promptly, good value.”

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Posted 7 years ago

“Excellent service and delivery. I expected the goods to be in sections. The fact that it arrived in all individual pieces, probably over a hundred , made it extremely time consuming to construct. As I'm elderly and live on my own, it would have helped to state the condition in which it arrived. I managed to complete the construction on my own in a limited space. The end product is good!”

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Posted 7 years ago

“The gardening sitting/kneeling stool is very good, easy to open and close and well made but I find one problem. If you don’t kneel exactly in the centre it can tip over, because the corners are rounded and would be more stable if square.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews