Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought clips for insulating the greenhouse. Delivered in 2 days and worked exactly as described. Excellent product.”

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Posted 6 years ago

“Efficient and polite.”

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Posted 6 years ago

“Your products have always met or exceeded expectations. This would be a 5 star rating apart from the very irritating recent onset of delivery delays - especially when delays are gradually extended.”

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Posted 6 years ago

“Easy to order, quick delivery.”

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Posted 6 years ago

“Prompt delivery of the correct items”

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Posted 6 years ago

“A tomato growing system ordered on-line was damaged on arrival at my home. I sent two pictures of the problem taken on my mobile hone and forwarded this the customer service department. A replacement set was immediately dispatched and has been installed and my tomato plants are thriving. No doubt customer service will be ensuring that in future the packaging is robust enough to cope with the rigours of delivery. I am a regular customer and remain confident that my future orders will arrive safely and on time.”

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Posted 6 years ago

“Harrod provides what you need efficiently.”

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Posted 6 years ago

“Good service and quality”

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Posted 6 years ago

“They kept us informed regarding delivery dates as the items were out of stock and in the end we received the goods earlier than anticipated.”

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Posted 6 years ago

“Happy with the purchase, delivered on time, good quality product. Thank you.”

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Posted 6 years ago

“Deliver on time from a good product range”

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Posted 7 years ago

“Item in stock and delivery was quick”

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Posted 7 years ago

“When we phoned we spoke to people who knew the Harrod products and were able to assist us in selecting the correct products for our needs as well as the quantity to order calculated from the sizes of our frame which needed to be renetted.”

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Posted 7 years ago

“Found the boarder fork that I was unable to find any where else”

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Posted 7 years ago

“Good product - efficient service”

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Posted 7 years ago

“Goods were received promptly and efficiently -good product”

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Posted 7 years ago

“It delivered what we had ordered, and what came coincided pretty exactly with what I had been promised. What more can one expect?”

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Posted 7 years ago

“Tokens arrived before date stated. Good service.”

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Posted 7 years ago

“The goods I wanted at the price I wanted delivered when I wanted!”

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Posted 7 years ago

“Gardening gloves were required for my wife and myself as Christmas presents. They were delivered on time and in good condition. They were needed to replace gloves which were worn out through heavy use. The previous gloves met our needs and lasted for an acceptable time.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews