Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a delay my Leatherjacket treatment arrived and I hope it has done the trick. I have always been pleased with my purchases from Harrod Horticulture.”

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Posted 7 years ago

“Great gloves, lovely quality . Just a shame all the packaging was torn as they were a gift for my mum”

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Posted 7 years ago

“Satisfied with what was sent”

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Posted 7 years ago

“Four stars for HH but no stars for the raspberry beetle trap which is impossible to assemble as the plastic parts cannot be plugged together. I am in the process of trying to pare down the plastic plugs and enlarge the sockets to make them fit but have not succeeded yet.”

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Posted 7 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations and was not of the high quality that we normally expect. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.

Posted 7 years ago

“By having the most extensive range of arches so that I could find one that suited. It is well made, strong and looks beautiful. Just wish it was a little less expensive.”

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Posted 7 years ago

“Bought clips for insulating the greenhouse. Delivered in 2 days and worked exactly as described. Excellent product.”

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Posted 7 years ago

“Efficient and polite.”

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Posted 7 years ago

“Your products have always met or exceeded expectations. This would be a 5 star rating apart from the very irritating recent onset of delivery delays - especially when delays are gradually extended.”

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Posted 7 years ago

“Easy to order, quick delivery.”

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Posted 7 years ago

“Prompt delivery of the correct items”

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Posted 7 years ago

“A tomato growing system ordered on-line was damaged on arrival at my home. I sent two pictures of the problem taken on my mobile hone and forwarded this the customer service department. A replacement set was immediately dispatched and has been installed and my tomato plants are thriving. No doubt customer service will be ensuring that in future the packaging is robust enough to cope with the rigours of delivery. I am a regular customer and remain confident that my future orders will arrive safely and on time.”

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Posted 7 years ago

“Harrod provides what you need efficiently.”

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Posted 7 years ago

“Good service and quality”

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Posted 7 years ago

“They kept us informed regarding delivery dates as the items were out of stock and in the end we received the goods earlier than anticipated.”

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Posted 7 years ago

“Happy with the purchase, delivered on time, good quality product. Thank you.”

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Posted 7 years ago

“Deliver on time from a good product range”

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Posted 7 years ago

“Item in stock and delivery was quick”

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Posted 7 years ago

“When we phoned we spoke to people who knew the Harrod products and were able to assist us in selecting the correct products for our needs as well as the quantity to order calculated from the sizes of our frame which needed to be renetted.”

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Posted 7 years ago

“Found the boarder fork that I was unable to find any where else”

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Posted 7 years ago

“Good product - efficient service”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews