Harrod Horticultural Reviews

4.6 Rating 11,122 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

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“Great Product delivered safely”

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Posted 3 months ago

“Excellent products, the plant supports were first rate, and the initial dispatch was prompt with excellent communications. However, I have docked one star as one of the sets was out of stock and took a few weeks to catch up. Although the comms were good and the supply chain issue clearly explained. All in all a positive experience and I am already looking at other products based on the service and excellent quality of the products.”

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Posted 3 months ago

“Quality and service outstanding”

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Posted 3 months ago

“i still not revice my order.”

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Posted 3 months ago

“Excellent service thank you”

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Posted 3 months ago

“i found the service very good and helpful when i contacted them .”

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Posted 3 months ago

“Good products and fast delivery”

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Posted 3 months ago

“Excellent service. Very pleased with the veg' frame.”

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Posted 3 months ago

“I placed an order for products to enable me to grow and cover a crop of brussel sprouts on my allotment. The product was well designed and 'solid' (large rounded hoops, Ground Anchors for the hoops and heavy duty butterfly netting). The delivery was prompt and postage very reasonable. Unfortunately I had accidentally over ordered the hoops an d these had to be returned which in itself was a very straight forward process. The structure was easy to assembly with minimal help and after over a six week period, is still very firmly in place and not cabbage whites are inside. The only reason I have given this review four stars is that the returned goods too quite a while to be processed but I believe this was due to the delay by the delivery company.”

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Posted 3 months ago

“Very good. Easy to use website and items arrived promptly. Recommended”

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Posted 3 months ago

“Excellent service swift delivery and great fire bowl.”

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Posted 3 months ago

“Harrods provided rusty plain M10 nuts as I requested .... so full marks for recovery. The bright plated hardware supplied did not match the rusty finish of the vintage bean frame I had chosen. I doubt if they will take on board that the self locking nuts orignally supplied are completely hopeless for ease of assembly and that the black plastic acorn caps are almost impossible to fit in situ. As an exercise they ought to see how many customers managed to achieve this ..... I'd wager it is less than three out of one hundred managed ..... and the other 97 blamed themselves. With the self locking rim on the nut there is no physical way to register that the necessary angular hex position is correct before the gargantuan squeeze to make their interference fit "pop" has been attained ...... and the platic acorn cover has no exteral hex visible either. I only managed this as an exercise using vice grips on the kitchen table where unlike in the garden I could see the alignment.”

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Posted 3 months ago

“Ordered a 6 foot by 2 foot allotment raised bed with liner to use in a shady part of the garden as a bed for ferns - it is perfect for the job, order came exactly as outlined in a timely, efficient manner and is of good quality just right for the job. It has now been painted and planted and looks perfect. We won't hesitate to order from Harrod again. Thanks so much.”

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Posted 4 months ago

“The materials I ordered to build my own fruit cage were of good quality and easy to put together”

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Posted 4 months ago

“Excellent service for order to delivery!”

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Posted 4 months ago

“I've ordered from HH before and found everything to be straightforward and efficient. The plant supports I purchased are good value and good quality.”

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Posted 4 months ago

“Perfect product for what I needed it for”

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Posted 4 months ago

“Ver happy with the quality of the items and the quick delivery”

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Posted 4 months ago

“Great reliable company”

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Posted 4 months ago

“The service i received was first class from ordering and delivery.”

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Posted 4 months ago

Harrod Horticultural is rated 4.6 based on 11,122 reviews