Harrod Horticultural Reviews

4.6 Rating 10,872 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 10,872 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 30th November 2023

211

Anonymous

Anonymous // 01/01/2019

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“Very prompt and safe delivery”

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Posted 1 month ago

Thank you for your kind review.

Posted 4 weeks ago

“Excellent service regarding our obelisks from placing the order to receiving it.”

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Posted 1 month ago

Thank you for your kind review and pleased to hear you are happy with the obelisks.

Posted 4 weeks ago

“Great products and fantastic service every time.”

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Posted 1 month ago

“Good website, easy to navigate Knowledgeable people who can deal with any queries Good products, seem to work”

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Posted 1 month ago

“Arrived rapidly, exactly as described. The usual excellent quality of Harrod products which we've purchased many times before.”

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Posted 1 month ago

“Excellent service very pleased with our bushes they are doing well.Delivery was good and prompt”

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Posted 1 month ago

“Speedy delivery service, garden stakes very well packed.”

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Posted 1 month ago

“We ordered superior raised beds, which unfortunately were delayed. Harrod kept us informed regularly which was good. The wood and the brackets were all good, but the screws are not. Even using a manual screwdriver, the heads often disintegrated, making it very difficult and arduous and requiring me to buy screws from Wickes.”

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Posted 1 month ago

“Straight forward.”

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Posted 1 month ago

“Good website delivered promptly good quality”

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Posted 1 month ago

“We visited your premises prior to purchasing the screens. Amanda was particularly helpful showing us the finished product.”

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Posted 1 month ago

“Quality products and good service.”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Whilst the service was good to a degree the communication flow was slow and the article ordered took longer than expected. The price paid for the arch was high and the surface treatment was poor leading to the polyester powder coat chipping off with ease. Having assessed some of the metal work it is obvious that the galvanise steel arch has been laser cut leading to surface oxidation. I could write pages on the treatment of metals but there is probably not enough space left.”

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Posted 1 month ago

Thank you for your review - sorry to hear about the issue with the paint on the arch. This will be forwarded onto our design team for further investigation.

Posted 1 month ago

“Professional and prompt service.”

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Posted 1 month ago

Thank you for your kind review.

Posted 1 month ago

“Fab service, quality goods , good service to Jersey”

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Posted 1 month ago

Thank you for your kind review and pleased you are happy with the products and service.

Posted 1 month ago

“Purchased so,e trellis from their range and this was a second purchase of this trellis that we had made. Easy to navigate website and following order was kept up to date where my order was right up to delivery. All items safely delivered. Extremely good quality products. May be similar cheaper elsewhere but not of same high quality and easy to assemble instructions”

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Posted 1 month ago

Thank you for your kind review and so pleased to hear you are happy with the trellis - would be great to see a picture when the plants have had a chance to grow up them!

Posted 1 month ago

“I looked high and low for a good quality long handled mattock and grubbing tool. The sneeboer version is far superior to the cheap rubbish I bought online which buckled on first use. It's perfectly suited to do the jobs its designed to do especially if you struggle with bending and twisting. I've told the kids it's an heirloom now.”

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Posted 1 month ago

Thanks for the kind review and great to hear you are pleased with the sneeboer mattock, it is designed to last generations, your kids may even pass down to their kids!

Posted 1 month ago

“Easy to follow and clear website followed up by prompt delivery.”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Fast service and well packaged”

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Posted 1 month ago

Thank you for your kind review.

Posted 1 month ago

“very quick and good service”

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Posted 1 month ago

Thank you for your kind review.

Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 10,872 reviews