Harrod Horticultural Reviews

4.6 Rating 11,197 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 15th May 2025

224

Anonymous

Anonymous // 01/01/2019

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“Arrived promptly from couriers, one quicker than the other. Packaging was excellent.”

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Posted 6 months ago

“Lovely raised beds - these are our 5th and 6th”

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Posted 6 months ago

“Very happy with this product.”

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Posted 6 months ago

“Very good.”

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Posted 6 months ago

“Very good service and products”

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Posted 7 months ago

“Bought the raised beds, was delivered quickly, and goes together very easily, I managed it on my own, looks great too”

Harrod Horticultural 5 star review on 11th October 2024

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Posted 7 months ago

“How many 'excellents' would you like. I already have two of your peoney trumpets and needed a third to keep a 'Hot Lips' salvia under control. The service was excellent.”

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Posted 7 months ago

“Excellent service and quality products”

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Posted 7 months ago

“We bougt a pergola from HH and are happy with it. We contacted them about some optional changes and the person we dealt with (Amanda S) was exceptionally helpfull. Unfortunately the courier, DX Express were dreadful. They texted a delivery day and didn't turn up. WIth no further comms they did deliver, but with alll the fixings missing, which only came to light when I forced the driver to count the parcels before signing acceptance. The missing bits arrived some days later, dumped at the end of our drive 230m from the house and not visible from there. The box was split, but of course, I couldn't check the contents. Harrod Horticultural, you need to change your courier because they are damaging your reputation”

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Posted 7 months ago

“Good customer service and communication regarding delivery times and dates. Really delighted with the lovely chairs, such fantastic quality, well worth the money, they are beautiful and an asset to our garden.”

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Posted 7 months ago

“Always easy to order online and always kept informed about my order”

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Posted 7 months ago

“Very good in all aspects.”

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Posted 7 months ago

“The standard is excellent! Thank you for our butterfly deterrent netting.”

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Posted 7 months ago

“Very efficient service, I was kept informed of my order's progress.”

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Posted 7 months ago

“Very pleased with my purchase of Alotment raised beds. Arrived in good time and pleased with the quality.”

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Posted 7 months ago

“Easy to navigate website and ordering process”

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Posted 7 months ago

“great service very quick and packaged well too!”

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Posted 7 months ago

“Great rusty metal plant stands”

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Posted 7 months ago

“I’m very pleased with the raised beds… however. The 5mm tolerance on all the wood supplies means on a large scale project - we can get discrepancies of up to 2cm - which on a project of 6 large raised beds isn’t what I was after. If someone could call me to discuss this. I’d appreciate that. Alex”

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Posted 7 months ago

“Shepherds crook packaged well. Arrived promptly. Pleased with product.”

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Posted 7 months ago

Harrod Horticultural is rated 4.6 based on 11,197 reviews