Harrod Horticultural Reviews

4.6 Rating 11,302 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,302 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“clever product”

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Posted 6 months ago

“Fast delivery great item bargain price”

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Posted 6 months ago

“Arrived exactly as expected”

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Posted 6 months ago

“Very good service. The delivery company was less than good.”

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Posted 6 months ago

“Great product supplied with great customer service. Many thanks”

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Posted 6 months ago

“I bought shade netting for my green house and raised beds. Prompt delivery and good value - tough and easy to manage.”

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Posted 6 months ago

“Experience positive goods arrived but damaged, explained problem to Harrod's replacement sent without query. Excellent service and correspondence nothing but praise. Very many thanks. Regards John.”

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Posted 6 months ago

“Always high quality products. Well packed & good delivery process”

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Posted 6 months ago

“Fast delivery.”

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Posted 6 months ago

“I purchased planters from Harrods. Very good price, excellent product and brilliant customer support. Highly recommend this company. Will Use again.”

Harrod Horticultural 5 star review on 16th July 2025

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Posted 6 months ago

“Excellent and prompt”

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Posted 6 months ago

“With patience expired, I requested refund on reciept of third consequtive faulty goods.”

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Posted 7 months ago

Thank you for your message, and I’m truly sorry to hear about your experience with receiving three consecutive faulty items. This is clearly not the standard we aim to uphold, and I completely understand your frustration. Please accept our sincere apologies for the inconvenience caused. We are currently investigating this issue to understand what went wrong and, most importantly, to ensure it does not happen again in the future. Kind regards, Richard

Posted 7 months ago

“Ordering was easy. Delivery was prompt, although it did arrive in two deliveries.”

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Posted 7 months ago

“Fruit sleeves have been brilliant sndcsaved my redcurrant crop this year”

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Posted 7 months ago

“I purchased the Shepherd hooks and they are good and solid quality. I recommend them.”

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Posted 7 months ago

“Excellent product”

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Posted 7 months ago

“service all good, product not as good as expected”

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Posted 7 months ago

“We ordered. They sent it.”

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Posted 7 months ago

“All good, the items were well packaged and delivered as expected. The idea for these cloches is very good as they are able to distribute rainwater or hosed water on to the plants inside. Also clear enough for me to review the growth of my plants inside. My only small complaint would be the cost of them which I think is rather high.”

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Posted 7 months ago

“The service from Harrod is second to none the products are well designed and look very stylish and does what it says on the box.”

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Posted 7 months ago

Harrod Horticultural is rated 4.6 based on 11,302 reviews