Harrod Horticultural Reviews

4.6 Rating 11,013 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,013 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 16th April 2024

216

Anonymous

Anonymous // 01/01/2019

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“Keeps the pheasants off my veg nicely”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Service and product very good and great quality.”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“It has taken three months and three deliveries to receive the metal raised bed in a usable undamaged condition. The damages occurred in transit but could have been prevented with better packaging. Significant delays were also caused by slow manufacturing.”

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Posted 1 month ago

Thank you for your review and disappointed to hear about the issues you have experienced. Our operations team have been made aware of the issues you experienced with the beds being damaged in transit and we will be reviewing this and looking for ways to prevent this in the future. Apologies for the issues you experienced and hope that everything is now resolved to your satisfaction and you are happy with the beds. if you have any further issues please don't hesitate to contact our customer services team who will be more than happy to help.

Posted 1 month ago

“Service is always excellent, orders arrive on the day specified and in excellent condition.”

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Posted 1 month ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Sturdy and well thought out design”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Expensive, but only useful and well made.”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“The raised bed we purchased was of good quality timber, and arrived promptly. However one small improvement which could be made is the inclusion of corner struts to bind the 3 layers of the bed together, which we had to source seperately, otherwise it was not at all stable. However once we had done this the bed itself is sound.”

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Posted 2 months ago

Thank you for your kind and honest review it is appreciated. We will pass your comments onto our design team who will review.

Posted 1 month ago

“I was very impressed with all stages of this order. Easy to order, excellent customer service, flexible approach to supporting my needs, fast delivery and quality product with good instructions. Happy to recommend.”

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Posted 2 months ago

Thank you for your kind review it really is appreciated and thanks for sharing the photo it looks great should get some great harvests! Happy gardening.

Posted 2 months ago

“Excellent service from customer services, who I rang to place the order as I was having problems with a discount code.”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“order product online and quick deliver”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Bought bean netting not used yet”

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Posted 2 months ago

Thank you for your review hopefully the bean netting will work well when you get round to using it.

Posted 1 month ago

“Very good, quick dispach and delivery.”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Excellent product delivered very quickly.”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Excellent quality raised beds which were pre drilled and easy to put together”

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Posted 2 months ago

Thank you for your kind review and pleased to hear you are happy with the beds and you found them easy to put together.

Posted 1 month ago

“Good quality items and fast delivery.”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“The Plant protection was good and has helped my semi agapanthus during the cold spell in January.”

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Posted 2 months ago

Thank you for your kind review it is appreciated and pleased to hear the plant protection worked well for you.

Posted 1 month ago

“The plant supports are of a very good quality and we are very pleased with our order. There was a slight delay with part of our order, but we were fully informed of the progress of the order and delivery, which we found very helpful.”

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Posted 2 months ago

Thank you for your kind review it is appreciated, pleased that you are happy with the plant supports. Apologies for the delay with the delivery and appreciate your patience.

Posted 1 month ago

“Very good service, they do respond to emails and rae willing to help with questions!”

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Posted 2 months ago

Thank you for your kind review and the picture looks great, love to see the products in situ.

Posted 1 month ago

“Always excellent,came very quickly; unfortunately the weather doesn't keep pace. So not yet used.”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

“Very easy website to manoeuvre and great products sustainably purchased. We love our raised beds which went together well and look great.”

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Posted 2 months ago

Thank you for your kind review it is appreciated.

Posted 1 month ago

Harrod Horticultural is rated 4.6 based on 11,013 reviews