Harrod Horticultural Reviews

4.6 Rating 11,338 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,338 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“For the last 3 years I have used Harrod Horticultural to source Strultch Dual Action Garden Mulch. Ordering via the web portal is easy, goods are well secured for the transit and arrive quickly. Overall, I feel a very good service is provided.”

Harrod Horticultural 5 star review on 30th October 2025

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Posted 5 months ago

“Very quick delivery of the hort grade bubblewrap”

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Posted 5 months ago

“Good instructions for self assembly planter”

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Posted 5 months ago

“Excellent service and products highly recommended”

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Posted 5 months ago

“Ordering was simple and the bargain of buying one metal raised bed and get one half price was too good to miss! I now have 6 of these beds and am redesigning my garden to accommodate the last 4 purchased. I am a keen veg grower and the 2 I bought earlier in the year produced great toms, peppers, chillies and cabbages! One happy grower.”

Harrod Horticultural 5 star review on 28th October 2025

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Posted 5 months ago

“My lawn rake arrived damaged, cust,Omer services organised collection and delivery of a replacement within two days, great service.”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

“The customer services team at Harrod is extremely helpful and attentive. The product quality for the obelisks and plants is excellent. The plant support was a little less sturdy that I envisaged and also is not of a similar colour although from the same Southwold range (love the range).”

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Posted 5 months ago

“Excellent products. Good customer service if you have a problem BUT delivery is slow and lacks updates”

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Posted 5 months ago

“Excellent products, limited service.”

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Posted 6 months ago

Thank you for taking the time to share your feedback - we’re really pleased to hear you’re happy with the products. We’re sorry to hear that your experience with our service didn’t fully meet expectations on this occasion. If there’s anything we can do to help or if you’d like to discuss this further, please don’t hesitate to contact our Customer Service team, who will be happy to assist.

Posted 6 months ago

“Ordered the 3 tier compost bins. Took my husband a while to assemble but very happy with them.”

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Posted 6 months ago

“Ordered on Monday, delivered on Wednesday !! 🤗🤗🤗”

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Posted 6 months ago

“Ordered a apple picker, good communication and item was dispatched quickly, well packaged and delivered on time. Very pleased with the quality of the apple picker.”

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Posted 6 months ago

“Prompt delivery . Just what I wanted”

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Posted 6 months ago

“The service was great. Parcel arrived in good time. Although not being asked here, the butterfly netting is really good. Have used this product for several years. It is very robust i.e. not prone to breaking up, and it lasts for many years - doesn't go brittle. Having said that, I don't think it is the sort of product you could cut up (without it fraying badly at the cut edge.”

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Posted 6 months ago

“I bought the self assembly plant trellis. Quite a bit more complicated to put together than they imply but still, it is really handsome and solid.”

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Posted 6 months ago

“Prompt delivery. Thanks”

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Posted 6 months ago

“Everything was like it should be in description, fast service, no problems, definitely will use again”

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Posted 6 months ago

“Fast and efficient, from placing the order to receipt.”

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Posted 6 months ago

“I ordered two of the cream metal raised beds. I took advantage of the buy one get one half price offer. They were dispatched and delivered very quickly. They seem well made and were straightforward to put together. They do require a lot of compost to fill, so bear that in mind. They have a lovely vintage feel. I can't comment on longevity as they are awaiting planting with my new raspberry canes over winter, but I've seen several reviews saying that they have lasted well.”

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Posted 6 months ago

Harrod Horticultural is rated 4.6 based on 11,338 reviews