Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“I knew what I needed (a fruit cage ) but unsure as to how to work out how to mix and match the poles to get the hybrid structure correct. The gentleman I spoke to was excellent and the whole thing worked out as hoped. Delivery was quick and package strong ang and secure.”

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Posted 5 years ago

“Very good service and competitive”

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Posted 5 years ago

“Delivery was prompt”

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Posted 5 years ago

“In all respespects excellent”

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Posted 5 years ago

“Quality goods, quick despatch”

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Posted 5 years ago

“Good quality product, well made and looks great in the garden.”

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Posted 5 years ago

“Everything as promised.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“The service was OK but having spent a lot of money my purchase did not arrive on the promised date and I was not informed that my large planters were going to be late. When I chased them up for a new delivery date they said there was a general note about possible late delivery on their website. I pointed out, to a very unapologetic lady, that this was not great. However the products are excellent.”

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Posted 5 years ago

Thank you for your order and review. We are very sorry to hear of the delay with your delivery and also the service which you received. The item which you ordered is delivered directly from our suppliers and we sincerely apologise that you were not informed of the delay. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. Please accept our apologies once again for any inconvenience.

Posted 5 years ago

“Easy ordering, item was excellent quality and delivered as advised”

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Posted 5 years ago

“Prompt delivery of quality product.”

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Posted 5 years ago

“Helpful phone conversation. Goods arrived in very good time. Very impressed . P”

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Posted 5 years ago

“All though delivery and product what was expected, there was a corner outside connector for the shelf missing and so I need see if I can find a replacement which is frustrating as I wanted to use the whole greenhouse straight away”

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Posted 5 years ago

“The prompt receipt of my order was appreciated.”

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Posted 5 years ago

“Beautiful healthy plants and bare roots, packaged well and delivered on time. Would highly recommend and definitely use again.”

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Posted 5 years ago

“good service paid for delivery on both occasions as was just outside of time .”

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Posted 5 years ago

“Speedy delivery and items very well packed”

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Posted 5 years ago

“Stock a very good range of products. Not cheap, but very good. Prompt delivery and well packed. Have used them for many years”

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Posted 5 years ago

“Have ordered a variety of plant supports (all trial and error for me) , each one has been of the highest quality, extremely pleased with every one of them”

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Posted 5 years ago

“We have been shopping with Harrod's for longer than we care to remember. Their quality of goods and service are exemplary.”

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Posted 5 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews