Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed with the sturdiness of the arch,also instructions. Perhaps one could design a less bulky arch, more victorian and finer.Also a gentler arch .”

Helpful Report

Posted 7 years ago

“Efficient delivery”

Helpful Report

Posted 7 years ago

“Prompt delivery, excellent product”

Helpful Report

Posted 7 years ago

“They sorted out the problem with the goods I received with minimum fuss”

Helpful Report

Posted 7 years ago

“Delivered item in good time, well packaged.”

Helpful Report

Posted 7 years ago

“Efficient handling of my order”

Helpful Report

Posted 7 years ago

“Initial reaction to quality not good, but positive response from supplier made amends. However the 'sack' of topsoil -- the base of which has only just been reached -- proved to have a proportion of large poor quality [clayish?] lumps, not present in the higher layers, plus a couple of pieces of broken glass!! Harrod need to review their supplier link and their quality.”

Helpful Report

Posted 7 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.

Posted 7 years ago

“.service great but i am disappointed with product-any tips?”

Helpful Report

Posted 7 years ago

“Very good quality veg cage”

Helpful Report

Posted 7 years ago

“Nice structure”

Helpful Report

Posted 7 years ago

“Fast service with delivery next day when I was expecting 5 days.”

Helpful Report

Posted 7 years ago

“When part of our order was missing Customer Service were excellent.”

Helpful Report

Posted 7 years ago

“Quality products delivered efficiently. The range of products available will fulfill my future needs.”

Helpful Report

Posted 7 years ago

“Plant supports came promptly and are now acting as an effective pick-me-up for various overgrown plants! thank you,greatly improved the appearance of borders.”

Helpful Report

Posted 7 years ago

“The staff are very helpful and the products I have had are to quality.”

Helpful Report

Posted 7 years ago

“Quality item good communication and fast service”

Helpful Report

Posted 7 years ago

“Service was excellent and the product arrived promptly and in good condition. The product itself (Harrod Vintage Wire Arch) was OK but had a strong tendency to lean to one side when first put together. However we also ordered the ground anchors which considerably improved its rigidity though it is still a bit wobbly - though adequate. I think that it would be essential either to have the ground anchors or to bury the first foot or so of the arch firmly in concrete. I cannot see that the alternative ground fixing pins would be adequate.”

Helpful Report

Posted 7 years ago

“Efficient in your ordering process and delivery was on time”

Helpful Report

Posted 7 years ago

“I am happy with the quality of the product but was less happy that a mistake was made with the original order which meant I received some tubing of the wrong length. Once I had registered that fact you responded quickly to rectify that matter and I have to say both the representatives I spoke to on the phone wer very apologetic and helpful.”

Helpful Report

Posted 7 years ago

“Good quality goods, responsive staff”

Helpful Report

Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews