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Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews
93 %
of reviewers recommend Harrod Horticultural
4.6
Based on 11,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Harrod Horticultural Reviews

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Impressed with the sturdiness of the arch,also instructions. Perhaps one could design a less bulky arch, more victorian and finer.Also a gentler arch .
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Posted 7 years ago
Efficient delivery
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Posted 7 years ago
Prompt delivery, excellent product
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Posted 7 years ago
They sorted out the problem with the goods I received with minimum fuss
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Posted 7 years ago
Delivered item in good time, well packaged.
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Posted 7 years ago
Efficient handling of my order
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Posted 7 years ago
Initial reaction to quality not good, but positive response from supplier made amends. However the 'sack' of topsoil -- the base of which has only just been reached -- proved to have a proportion of large poor quality [clayish?] lumps, not present in the higher layers, plus a couple of pieces of broken glass!! Harrod need to review their supplier link and their quality.
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Posted 7 years ago
Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. We understand that a member of our Customer Services Team has now contacted you regarding this and we apologise for any inconvenience caused.
Posted 7 years ago
.service great but i am disappointed with product-any tips?
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Posted 7 years ago
Very good quality veg cage
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Posted 7 years ago
Nice structure
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Posted 7 years ago
Fast service with delivery next day when I was expecting 5 days.
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Posted 7 years ago
When part of our order was missing Customer Service were excellent.
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Posted 7 years ago
Quality products delivered efficiently. The range of products available will fulfill my future needs.
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Posted 7 years ago
Plant supports came promptly and are now acting as an effective pick-me-up for various overgrown plants! thank you,greatly improved the appearance of borders.
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Posted 7 years ago
The staff are very helpful and the products I have had are to quality.
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Posted 7 years ago
Quality item good communication and fast service
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Posted 7 years ago
Service was excellent and the product arrived promptly and in good condition. The product itself (Harrod Vintage Wire Arch) was OK but had a strong tendency to lean to one side when first put together. However we also ordered the ground anchors which considerably improved its rigidity though it is still a bit wobbly - though adequate. I think that it would be essential either to have the ground anchors or to bury the first foot or so of the arch firmly in concrete. I cannot see that the alternative ground fixing pins would be adequate.
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Posted 7 years ago
Efficient in your ordering process and delivery was on time
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Posted 7 years ago
I am happy with the quality of the product but was less happy that a mistake was made with the original order which meant I received some tubing of the wrong length. Once I had registered that fact you responded quickly to rectify that matter and I have to say both the representatives I spoke to on the phone wer very apologetic and helpful.
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Posted 7 years ago
Good quality goods, responsive staff
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Posted 7 years ago
Harrod Horticultural is rated 4.6 based on 11,158 reviews