Harrod Horticultural Reviews

4.6 Rating 11,215 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,215 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall I am happy with the products that I purchased, three of your 8' by 4' by 32" superior raised beds. I ordered one on line and the second two over the phone. Both processes were straightforward and your telephone sales assistant was professional and competent. I had to call your Customer Services team several times regarding the delivery details of both orders and they were helpful and accurate in their feedback.”

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Posted 7 years ago

“You had the item I wanted.”

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Posted 7 years ago

“product as described, sent promptly, good value.”

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Posted 7 years ago

“Excellent service and delivery. I expected the goods to be in sections. The fact that it arrived in all individual pieces, probably over a hundred , made it extremely time consuming to construct. As I'm elderly and live on my own, it would have helped to state the condition in which it arrived. I managed to complete the construction on my own in a limited space. The end product is good!”

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Posted 7 years ago

“The gardening sitting/kneeling stool is very good, easy to open and close and well made but I find one problem. If you don’t kneel exactly in the centre it can tip over, because the corners are rounded and would be more stable if square.”

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Posted 7 years ago

“Wood in reasonable good con. Saves me having to bend.”

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Posted 7 years ago

“I have not had chance to erect the cage yet but everything was delivered promptly.”

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Posted 7 years ago

“Quick delivery. Good quality product.”

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Posted 7 years ago

“Good products, affordable price, prompt delivery.”

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Posted 7 years ago

“Delivery was quick, item was well packaged, instructions fairly clear”

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Posted 7 years ago

“Good website. Quick response to my questions and a return call.”

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Posted 7 years ago

“Ordering, delivery, packaging all excellent. A very happy customer and I will definitely come to your website first in the future! Thank you.”

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Posted 7 years ago

“well made useful product”

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Posted 7 years ago

“The products I bought are good. However I object to the constant stream of emails trying to sell me further products. One on-line catalogue perhaps twice a year is quite sufficient. The more pressure you put on me the less likely I am to buy anything.”

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Posted 7 years ago

“The items I have ordered have always been good quality and user friendly.”

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Posted 7 years ago

“Net over the fishpond now keeps the Heron away!”

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Posted 7 years ago

“i think you are a little ahead of yourselves.I am still evaluating design dimensions”

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Posted 7 years ago

“Not sure which spare parts to buy, customer support sorted that out. Parts arrived quickly.”

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Posted 7 years ago

“The raised beds are nice, but disappointed that the photos and descriptions do not make it clear that the pieces shown in the photos are optional extras. It was suggested by customer services that the IT team could add a note, so I'm sorry to see this hasn't been done.”

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Posted 7 years ago

“Good product, and looks smart too (metal raised bed). HOWEVER: packaging was very badly damaged on arrival - you really need to discuss with your couriers. Also I woiuld have liked more information on delivery and tracking so I could be here when it arrives”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,215 reviews