Harrod Horticultural Reviews

4.6 Rating 11,158 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wood in reasonable good con. Saves me having to bend.”

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Posted 7 years ago

“I have not had chance to erect the cage yet but everything was delivered promptly.”

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Posted 7 years ago

“Quick delivery. Good quality product.”

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Posted 7 years ago

“Good products, affordable price, prompt delivery.”

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Posted 7 years ago

“Delivery was quick, item was well packaged, instructions fairly clear”

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Posted 7 years ago

“Good website. Quick response to my questions and a return call.”

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Posted 7 years ago

“Ordering, delivery, packaging all excellent. A very happy customer and I will definitely come to your website first in the future! Thank you.”

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Posted 7 years ago

“well made useful product”

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Posted 7 years ago

“The products I bought are good. However I object to the constant stream of emails trying to sell me further products. One on-line catalogue perhaps twice a year is quite sufficient. The more pressure you put on me the less likely I am to buy anything.”

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Posted 7 years ago

“The items I have ordered have always been good quality and user friendly.”

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Posted 7 years ago

“Net over the fishpond now keeps the Heron away!”

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Posted 7 years ago

“i think you are a little ahead of yourselves.I am still evaluating design dimensions”

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Posted 7 years ago

“Not sure which spare parts to buy, customer support sorted that out. Parts arrived quickly.”

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Posted 7 years ago

“The raised beds are nice, but disappointed that the photos and descriptions do not make it clear that the pieces shown in the photos are optional extras. It was suggested by customer services that the IT team could add a note, so I'm sorry to see this hasn't been done.”

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Posted 7 years ago

“Good product, and looks smart too (metal raised bed). HOWEVER: packaging was very badly damaged on arrival - you really need to discuss with your couriers. Also I woiuld have liked more information on delivery and tracking so I could be here when it arrives”

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Posted 7 years ago

“The plant tables are sturdy and were packed for ease of identification. They do need slightly more carpentry skills than normal flat pack items so took a little longer to build but they look good now they are finished and should be very useful.”

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Posted 7 years ago

“Would have been five stars but the composter came with insufficient screws and the promised replacements never arrived. Otherwise a good company to deal with.”

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Posted 7 years ago

“I bought some hoops for my allotment. The website showed all the dimensions of the hoops and identified that extensions were available. Also, the debt in the soil of the hoops.This enabled me to work out whether they would be suitable for the areas I have earmarked for different crops on my plot. All were delivered to my home with no problems. The hoops are already being used for my brasiccas and absolutely brilliant.”

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Posted 7 years ago

“Easy to put together once I had provided the blocks to go between”

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Posted 7 years ago

“The order of Y Stakes was quick to arrive but the main downside of the product, besides the very high cost, is that you only offer a mix of sizes in large quantities. I would like to recommend Y Stakes to a friend but she needs a mix of sizes to see which are most useful, say 3 of each, so that she can re-order a particular size but to have to order such an expensive 'Starter kit' £95! makes it impossible for her.”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,158 reviews