Harrod Horticultural Reviews

4.63 Rating 8,696 Reviews
92% of reviewers recommend Harrod Horticultural

About Harrod Horticultural: Quality garden supplies built on 60 years of UK manufacturing and design.

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Gardening
Home & Garden

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5
Mrs Julie Martin
"Very good product, Easy to assemble."
Posted 1 week ago
5
Mrs Dorothy Holding
"Excellent service from the web site all the way through. The quality is super and delivery spot on, I would recommend Harrod Horticulture to anyone and will use them again."
Posted 2 weeks ago
Mrs Jacqueline Curtis
"I forgot to include my discount I received as part of my first order on my second. I phoned and explained and immediately was refunded the discount."
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"the customer service team are excellent and very helpful."
Posted 1 week ago
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How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Very happy with service and also how the problem with the delivery was handled quickly"
Posted 1 week ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
"Products ordered and they arrived"
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Delivery of the goods I ordered took a little time and when it arrived one of the two packages was broken open at one end. Nevertheless, there was no apparent damage to the product"
Posted 2 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Order processed and goods delivered in a timely manner."
Posted 3 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The service from speaking to person who took my order through to delivery by your selected courier was very fficient."
Posted 3 weeks ago
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I bought a small hand held garden implement. It arrived promptly and completely meets my expectations. This review would get 5 stars if it was not for the incessant bombardment I get from the companies advertising department. Please stop it."
Posted 4 weeks ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Good service and the kit arrived ok. But it would have been nice to get (or select) an estimated delivery date when ordering..or a date of planned delivery when it left the warehouse. As it was it was pure chance we were in when delivery occurred."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Easy ordering system and fast and efficient delivery"
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Items were easy to order & delivered quickly so all good as far as I'm concerned."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Website misleading. States 10 to 15 working days from date of order placed to delivery. Actual time was in fact 27 working days."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"With my first order, only part of the order was delivered and I had to wait several days for the balance. The first part, for which I was charged immediately, was useless to me without the other parts. It would have been better to withhold parts until the complete order could be delivered."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Not so much a review but suggestions. Fruit cage- for the 1st two years marvellous, this year terrible - plastic side mesh failed at the bottom allowing bird ingress, suggest adding alternative of galvanised wire netting - my task for winter cost £45. Big wooden raised bed already showing signs of rotting - could be I've watered too much. Black hoops and other plant supports excellent. Your records should tell you when items were purchase"
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"My rose arch arrived earlier than expected, therefore we were able to complete the installation sooner."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"The product was out of stock but it came within a reasonable time for me."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
"Very prompt delivery. Although the net is very lightweight, it is also very stretchy, so was more difficult to fix on the roof of my fruit cage than other stiffer types. I had to mark the half-way point down each side with coloured string, to help fix the middle section, before stretching to the corners, and have left these markers in place for future reference. It is important to allow at least a meter extra to overlap the sides, and I needed lots of hooks where its stretchiness prevented it from laying flat onto the cage side netting, as I know squirrels are capable of lifting anything loose and sliding under the roof net and over the side nets. I am a bit concerned about its resistance to squirrels, hence only four stars rather than five."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Having ordered a fruit cage for my raspberry plants took advantage of the discount offer to order two more. On checking the contents on delivery found six screws missing from one cage. Emailed customer services and missing parts arrived in post quickly. Very pleased with product and response of customer service team."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Ordered on Web; no issues. Item arrived promptly. Product (Popadome) did the job of protecting my gooseberry bushes from the birds. When using, good idea to have some pegs handy to clip the opening flaps out of the way."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"Organised and professional service. Easy to look on the website for items, not long to wait from ordering to delivery received. The items I ordered were the corner brackets each was wrapped in a separate plastic bag it would have been better if all the pieces were put together as a bracket instead of customer self DIY. Instructions also were in very small print so made it difficult to follow to fit the bracket corners to the poles."
Posted 1 month ago
How do you rate the speed of our service from placing your order to delivery?
How would you describe the quality of the customer service you have received?
How would you describe the quality of the goods you have received?
How would you rate our product range?
Would you buy from us again? yes
Would you recommend us to a friend? yes
"I wanted a few odds and ends to extend an existing Harrods trellis. The customer service officer was very helpful on the phone identifying the items I wanted confirming. However they could not find the screws I wanted and said they would phone me back. Unfortunately they didn't, but that might be because they could not find them. However it would have been useful to know. I ordered the other items on line and got the usual efficient service but I had to hunt around the few hardware shops in my area to try and find alternative screws. As I have mobility difficulties this did not much please me."
Posted 1 month ago
Harrod Horticultural is rated 4.63 based on 8,696 reviews