Harrod Horticultural Reviews

4.6 Rating 11,349 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,349 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good advance assistance. Instructions for the steel fruit cage were pretty poor, and parts labelling was also poor.”

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Posted 1 week ago

“I purchased the Roman pergola. The frame is strong and the instructions were good However I am worried about the fixings used in the construction. They are flimsy plastic that doesn’t appear strong so I’m concerned about the life expectancy. If the fixings perish the frame will collapse”

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Posted 3 weeks ago

“Bought a standard 2400 x 1200 raised bed only 150mm high as a start to a no-dig veg bed. Went together ok apart from the corner posts which all broke/split when the screws were put in. They were too small so we put in bigger ones which was ok. The small size we guess is so they are covered by the capping rail.”

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Posted 3 weeks ago

“All very efficient. I bought netting tunnels to go over hoops on raised beds. Wish you made them in bigger mesh size to prevent butterflies but allow bees. They're also not immune to fox damage and the rope style netting would be better for this.”

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Posted 3 weeks ago

“Very reliable company and well made products”

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Posted 1 month ago

“all worked well”

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Posted 1 month ago

“Good arrived on time and did exactly what I wante. My friut cage is now nice and solid thanks to the support brackets.”

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Posted 1 month ago

“Not had a chance to use the new vegetable cage yet, but I have had one for three years now and I am still impressed with it. The cage is easy to erect by one person and is sturdy. The netting which goes over the cage is sewn in the corners and fits perfectly. I had no hesitation buying another one. The only down side was the delivery which came in two deliveries nearly a week apart. Lukily I was not in a rush to use it.”

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Posted 2 months ago

“Harrod Horticultural have delivered a professional product and service, I would recommend them.”

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Posted 2 months ago

“Harrod has been excellent. I started to grow my own last year, and have bought all my raised bedds from Harrod Horticultural. There were some glitches, but they were resolved quickly and efficiently. They are also very responsive; my emails were reply promptly. You have the impression that they want you to succed in your endeavour, as opposed to push their products unto you.”

Harrod Horticultural 4 star review on 12th January 2026

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Posted 3 months ago

“Order was delayed (likely from 3rd party supplier), however, I was offered a refund and offer to cancel order. Order wasn’t delayed as long as they estimated and the shepherd hooks were worth the wait. Great quality and stylish for hanging lanterns & bird feeders.”

Harrod Horticultural 4 star review on 5th January 2026

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Posted 4 months ago

Thank you for your kind review and for sending through such a lovely picture, the lighting is really effective. So pleased to hear you are happy with the shepherds crooks, thanks again.

Posted 4 months ago

“Lovely raised beds, expensive but fairly easy to assemble. Poor communication about delivery - the driver did not ring the door bell and then left it in the wrong place so we didn’t initially notice it had even arrived even though we were in at the time. Also 2 planks were missing but arrived separately a few days later.”

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Posted 5 months ago

“The tall obelisk we ordered arrived within the stated time frame. We were kept updated about the progress of our order. The product itself was as described and of very good quality.”

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Posted 5 months ago

“Ordered the 3 tier compost bins. Took my husband a while to assemble but very happy with them.”

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Posted 6 months ago

“Fast delivery.”

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Posted 9 months ago

“Very good quality fixtures and fittings. Excellent for growing peas up. Delivery could be quicker from placing an order to arrival.”

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Posted 10 months ago

“It is proving to be an excellent tool for moving very tough clods of soil with tufts of grass and rocks. It is strong so far and hopefully will last well as it is expensive. It was wrapped up well for delivery.”

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Posted 10 months ago

“Friendly and efficient.”

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Posted 11 months ago

“The compost bins were well designed and easy to assemble and they look good. However, the instructions need to emphasise the importance of centralising/lining up the plates on the wooden planks otherwise it become harder to insert and remove planks. Also the quality of the materials was not good - warped and knotted planks were common and two of my uprights were missing a large chunk of wood (knots). These compost heaps will not last beyond 10 years and that is not good.”

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Posted 11 months ago

“I had no need to reach out with questions. Everything was perfectly clear on the website”

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Posted 1 year ago

Harrod Horticultural is rated 4.6 based on 11,349 reviews