Harrod Horticultural Reviews

4.6 Rating 11,225 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,225 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 17th May 2025

225

Anonymous

Anonymous // 01/01/2019

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“We ordered. They sent it.”

Helpful Report

Posted 12 hours ago

“All good, the items were well packaged and delivered as expected. The idea for these cloches is very good as they are able to distribute rainwater or hosed water on to the plants inside. Also clear enough for me to review the growth of my plants inside. My only small complaint would be the cost of them which I think is rather high.”

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Posted 1 day ago

“The service from Harrod is second to none the products are well designed and look very stylish and does what it says on the box.”

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Posted 2 days ago

“Very good quality fixtures and fittings. Excellent for growing peas up. Delivery could be quicker from placing an order to arrival.”

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Posted 4 days ago

“It is proving to be an excellent tool for moving very tough clods of soil with tufts of grass and rocks. It is strong so far and hopefully will last well as it is expensive. It was wrapped up well for delivery.”

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Posted 4 days ago

“Product I bought excellent extremely good quality Advised at all times of dispatch and delivery date . Well packed .”

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Posted 5 days ago

“I always use them for my metal planters. Great product well packed.”

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Posted 6 days ago

“Very pleased with my plant stays they really work well. Made from strong steal that’s supports from the bottom to top of bush or plant.”

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Posted 6 days ago

“Cannot fault the quality of the frame or the netting, invested in 2 zip openings to allow easy access. Will be buying another frame for next season, fully recommend the product and company”

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Posted 1 week ago

“good products and service, prompt delivery good packaging.”

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Posted 1 week ago

“Excellant service & communications.”

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Posted 3 weeks ago

“Although one parcel wasn't delivered with the others, Charlotte was incredibly helpful in ensuring that the missing item was sent overnight. The quality of the arch is superb.”

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Posted 3 weeks ago

“Excellent service”

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Posted 3 weeks ago

“Very good products and service”

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Posted 3 weeks ago

“excellent product and particularly good, helpful customer service.”

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Posted 3 weeks ago

“Very good plant stakes and helpful, prompt customer support when there are issues.”

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Posted 3 weeks ago

“Great service and quick delivery”

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Posted 3 weeks ago

“The pair of interlinking polycardonate cloches I bought are good and sturdy, I've used them as two separate pieces and now as one interlinked. Crops growing well. Delivery took longer than I expected but tey were packed well and so 5 stars is what you get.”

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Posted 3 weeks ago

“Absolutely fantastic customer service… I cannot give you all enough compliments and specify your exceptional service from the ordering to the great guys who came to deliver and put together the table, benches and chairs. Even when we decided the table was not big enough your staff were so understanding. It looks absolutely fabulous…. Thank you all for your incredible professionalism …a credit to your business and staff.”

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Posted 4 weeks ago

“The product was very good, but the item took over a week to come too slow I feel”

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Posted 4 weeks ago

Thank you for your review. During peak periods delivery can take a little longer. We do highlight on the site that with stock permitting, we aim to despatch orders within 5-7 working days. Orders are then delivered within 3 working days from despatch. Apologies that we didn't meet your expectations on this occasion, we do continually look for ways to improve our service and do appreciate the feedback. Kind regards, HH Team

Posted 3 weeks ago

Harrod Horticultural is rated 4.6 based on 11,225 reviews