Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Offering the nematode to be sent throughout the summer when it's needed.also only paying postage once.”

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Posted 8 years ago

“The slot and lock products are good and easy to use and the goods arrive promptly.”

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Posted 8 years ago

“We are pleased with the end result: our fruit cage”

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Posted 8 years ago

“Assembly of the frame was easy and no problems but securing the netting was tricky and the teeth on the pegs don’t seem to hold it securely. In retrospect I should have realised it would be a faf to have to undo the netting each time I wanted to pick the strawberries.”

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Posted 8 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team, who have the remit to evaluate any products which may be considered to be underperforming. Thank you again for your order and please accept our sincere apologies for any inconvenience caused.

Posted 8 years ago

“Great product. Good quality.”

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Posted 8 years ago

“Excellent service, high quality products and very helpful telephone assistance. There was a problem with a delivery, but very satisfactorily handled in every way.”

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Posted 8 years ago

“Excellent quality product.”

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Posted 8 years ago

“Very pleased to receive item. Exactly as photograph and description. Very pleased with Harrod Horticultural.”

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Posted 8 years ago

“equipment arrived quickly”

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Posted 8 years ago

“Cool beans”

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Posted 8 years ago

“To be honest I am disappointed with the arch. The screws are too easily over tightened it is made of lighter weight metal than I expected and the fixing between the arch top and the sides is week.”

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Posted 8 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations and understand that a member of our Customer Service team has now contacted you regarding this.

Posted 8 years ago

“Product was of good quality and looked as it did in catalogue”

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Posted 8 years ago

“Be careful to look very closely at brochure pictures. Sometimes they have unsightly bolts hidden behind foliage. Self assembly can be a nightmare”

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Posted 8 years ago

Thank you for your review and order. We are disappointed to learn that that you found the Metal Raised Bed which you ordered difficult to assemble. We do state on our website and in our catalogue that this item is self-assembly and full instructions are provided. Our Customer Service Team are always available to help if you require any further assistance regarding assembly of this product. Please accept our apologies for any inconvenience.

Posted 8 years ago

“Eventually sorted out problems”

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Posted 8 years ago

Thank you for your review and your order. We are very sorry to hear that the item you have received was faulty. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 8 years ago

“Great service”

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Posted 8 years ago

“My order came when expected and one order, for plants, I was able to delay deliver because I was away for a couple of weeks”

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Posted 8 years ago

“One of the metal upright bars of the arch was damaged on delivery and I received a replacement without delay and without having to jump through hoops. Very friendly and helpful lady on the phone”

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Posted 8 years ago

“The products I ordered were exactly what I was hoping for and delivery was quick. Perfect service.”

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Posted 8 years ago

“Goods supplied as described and on time. Advice was very helpful.”

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Posted 8 years ago

“The order was just what I required and is yielding very good results so far.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews