Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Product matched catalogue description and arrived as scheduled. However the catalogue did not make clear the amount of assembly required. This was fiddly and required at least two people. Also the metal rods delivered were not all straight which made it difficult to assemble the trellis square.”

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Posted 8 years ago

Thank you for your review and your order. We are very disappointed to learn that the item you ordered did not meet your expectations. As we are always trying to improve the service we provide to our customers, we have forwarded your findings to the Design team, who have the remit to amend the assembly instructions if necessary. We are also sorry to hear that some of the metal rods were damaged in transit and understand that a member of our Customer Service team has contacted you regarding this issue. Many thanks again for your order and please accept our sincere apologies for any inconvenience caused.

Posted 8 years ago

“My recent purchase of 3 Greek Basil arrived well packaged and and on time. However 2 of the 3 did not travel well but hopefully that now they are planted in their permanent pots they will improve.”

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Posted 8 years ago

“I ordered a popadome ...........when my partner saw it .....she wanted one as well ......we are now two happy people ......thank you 🤠”

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Posted 8 years ago

“The order arrived promptly with everything present.”

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Posted 8 years ago

“Efficient, good product, prompt delivery”

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Posted 8 years ago

“Innovative garden products.”

Harrod Horticultural 4 star review on 6th June 2018

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Posted 8 years ago

“Excellent product and speedy service. Always reliable.”

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Posted 8 years ago

“They kept me fully informed about delivery of my order. The goods arrived promptly and excellent quality”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Every plant I have bought has not failed to grow however small”

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Posted 8 years ago

“Harrod’s products alway top of quality! The point is they are soooooo good, you are always read everything in the catalog and find more things that you can’t do without!”

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Posted 8 years ago

“Easy to order, prompt delivery, good range of products.”

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Posted 8 years ago

“The components are well made and very useful for constructing vegetable garden structures. The joining components are very useful and strong. Ideal for making bird protection structures and bean climbing frames.”

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Posted 8 years ago

“A beautiful and very sturdy trellis, which really is a cut above the usual wooden variety. Worth the extra money to make a real statement on a garden wall.”

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Posted 8 years ago

“Order arrived very quickly, well packed and with all contents intact. Assembly simple, completed product does exactly what it says and looks good too, so not just practical!”

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Posted 8 years ago

“Rusted plant supports are both functional and beautiful - a very good purchase.”

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Posted 8 years ago

“They have an extensive range of horticultural products to choose from. The products are superior and modestly priced, but the delivery service is exceptionally good. It is almosr impossible not to find anything you need from the store. Highly recommended.”

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Posted 8 years ago

“The parcel arrived quickly containing everything I had ordered. The fruit/vegetable cage was easy to assemble; a small hacksaw was all I needed to adjust the size. Poor Mrs blackbird watched me set it up with great disappointment. Last year she was so drunk on soft fruits I could almost pick her up in my hands!”

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Posted 8 years ago

“The plant pot for tomatoes has turned out to be very useful. Now I know I can go away for 2 or 3 days without worrying about having to ask someone to water them as the pot stores enough for that long.”

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Posted 8 years ago

“Good service quick delivery every thing that's needed in a order.”

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Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews