Harrod Horticultural Reviews

4.6 Rating 11,300 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 4 star review on 12th January 2026

227

Anonymous

Anonymous // 01/01/2019

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“Recently purchased 7mm soft and hard netting. Service and quality perfect. Will be back for more purchases on the future. 10 out of 10.”

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Posted 7 years ago

“Good deals on unusual products”

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Posted 7 years ago

“Delivered despite a hiccup.”

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Posted 7 years ago

“The greenhouse staging I ordered was delivered promptly and all the components were in the packages. The instructions were easy to follow and the whole thing fitted together neatly into a robust staging which will much improve the useability of my greenhouse.”

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Posted 7 years ago

“We are delighted with the three superior wooden raised beds which we recently ordered. They are strong, well-engineered and simple to put together, as well as looking great in our garden, all set for planting.”

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Posted 7 years ago

“Good service but product does not work”

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Posted 7 years ago

Thank you for your order and review. We understand that this issue has now been satisfactorily resolved with a member of our Customer Services Team. Please accept our apologies once again for any inconvenience.

Posted 7 years ago

“The product was as expected and arrived promptly.”

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Posted 7 years ago

“Looked online and got exactly want I wanted, very easy to order x”

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Posted 7 years ago

“Absolutely efficient and no problems.”

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Posted 7 years ago

“Product delivered on time. Good quality timber. Directions straightforward.”

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Posted 7 years ago

“Recently we bought some metal obelisks from Harrod. They were exceptionally well wrapped and arrived undamaged. The quality is superb, as we usually expect from this company from whom we have purchased a number of items. They really do look superb and, as a friend observed, should last years if her experience of a similar purchase a couple of years ago is anything to go by. The young delivery man was very pleasant & helpful but (an important point) I wished that we had some tracking of the delivery. If the obelisks had arrived the day before nobody would have been here to sign.”

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Posted 7 years ago

“Very pleased with trellis which is eady to install and looks great”

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Posted 7 years ago

“Great products delivered well packed and on time”

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Posted 7 years ago

“Whilst the products aren’t necessarily the cheapest on the market, they are of very good quality and frankly will be the best value as they won’t need replacing for many years. Goods arrive promptly and are well packaged.”

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Posted 7 years ago

“I had to wait for more than two weeks for the item to be at stock. I received only one email after putting an order through that said sorry, the item is out of stock and the estimate date in-stock was supposed to be about 5 days, but yet it took 2 weeks with no updates. When I called and ask when it will be in stock I was told today and yet it took another week for it to actually be at stock. What a mess”

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Posted 7 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We understand the delay with your order caused great inconvenience for you and we are as disappointed as you that we were not able to send your order sooner. The products themselves are manufactured in house, but unfortunately, we were let down by our suppliers of the raw material, which we source externally. It is company policy to keep our customers as up to date as possible regarding delivery of their goods. We are currently reviewing our system to ensure these issues are resolved and once again, would like to apologise for the delay and inconvenience caused.

Posted 7 years ago

“Harrod Horticultural provided my personal information to a third-party - reviews.co.uk - without my permission.”

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Posted 7 years ago

Thank you for your order and review. We do sometimes share personal data with trusted third parties for Non Promotional purposes that helps to either support our business or in this instance, includes understanding our customers better so we can offer the best products and service. As part of this, we use Reviews.co.uk as a trusted party that only use our customer email addresses for the exact purpose that we contract them for – to obtain customer feedback on our company, products and service. Sharing personal date for Non Promotional purposes is something that we outline in our Privacy Policy on our website. Our Privacy Policy also references your right to withdraw your data from any consent-based processing and we can confirm that we have now carried out your request. Please accept our sincere apologies for any inconvenience caused.

Posted 7 years ago

“I just love gardening and anything that makes it better and easier has my approval.”

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Posted 7 years ago

“A very helpful and prompt service. A very good product provided.”

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Posted 7 years ago

“Products excellent materials”

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Posted 7 years ago

“great quality with service to match”

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Posted 7 years ago

Harrod Horticultural is rated 4.6 based on 11,300 reviews