Harrod Horticultural Reviews

4.6 Rating 11,122 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 11th October 2024

217

Anonymous

Anonymous // 01/01/2019

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“As always very good”

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Posted 7 months ago

Thank you for your kind review we really do appreciate your feedback.

Posted 7 months ago

“I ordered 2 items and they quickly delivered and very well packed - very pleased with service.”

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Posted 7 months ago

“Excellent service. Very rapid order processing and delivery - far faster than I was expecting, and 100% correct”

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Posted 7 months ago

Thank you for your kind review we really do appreciate your feedback.

Posted 7 months ago

“Process from order to delivery was easy to follow and efficient.”

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Posted 7 months ago

Thank you for your kind review we really do appreciate your feedback.

Posted 7 months ago

“I bought 4 metal raised beds which can be assembled in 4 different configurations,using 70 nuts and bolts, to suit your size and shape of plot. Assembly of one took me about an hour and it was easy. Good sturdy materials and construction. Excellent product. Prompt delivery and efficient processing by HH. Will recommend”

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Posted 7 months ago

“I ordered the boot wiper and I'm pleased to report it is as good quality as suggested on the website - this will last for years! So although an expensive outlay, pretty sure it will be cost-effective in the long run with an added bonus that the dirt stays outside the house where it should be! Overall, very impressed. There was a delay with the order, but I was kept updated, and my other items were delivered in the interim. Happy to recommend Harrold Horticultural”

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Posted 7 months ago

“Complicated to make, but exactly what we wanted and fantastic quality - would recommend”

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Posted 7 months ago

“Website well laid out, sale easy but a little lacking on advice re footing, which I ordered separately. Clarity on need for these could be improved. Assembly nstructions would benefit from a fully labelled diagram, better than having to rely on an online video. We spent 40 minutes reconnecting elements right way around.”

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Posted 7 months ago

“item not as shown, not worth the money.”

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Posted 7 months ago

“seamless process from purchasing item to delivery”

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Posted 7 months ago

Thank you for your kind review it really is appreciated.

Posted 6 months ago

“The service we received was excellent. Fantastic communication. The delivery drivers who put the furniture in place were professional , friendly and really helpful. We’re delighted with our table and chairs. We just need the sunshine.”

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Posted 7 months ago

“Fast, efficient delivery and happy with the products.”

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Posted 7 months ago

“High quality screen and obelisks. Built to last. Very efficient service and delivery. Wouldn't hesitate to recommend.”

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Posted 7 months ago

“As with all purchases I have bought- excellent quality”

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Posted 8 months ago

“Assemblled my aluminum fruit cage not happy the plastic wrap around clamps lasted 2day 3/4 of them have broken in two”

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Posted 8 months ago

“Bought a vitapod propagator was out of stock when I ordered it. I was updated every week until back in stock. Delivery was first class once back in stock. Highly recommend Harrod Horticultural”

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Posted 8 months ago

“I have ordered several products from Harrod Horticultural. Recently I placed a repeat order and customer service contacted me to confirm that I had meant to place a repeat order and also gave me the free delivery which I had missed claiming. Excellent customer service.”

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Posted 8 months ago

“Happy with our rusted arches that blend well on our site.”

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Posted 8 months ago

“Very easy to order from an excellent range of products and short delivery time. Excellent quality.”

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Posted 8 months ago

“The website is easy to use. I have already got 4 of the metal raised beds which are well constructed and still look as good as when I first bought them and so ordered more. They were promptly delivered and were well packaged. I did not need to contact customer services but when I have needed to previously they were extremely helpful”

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Posted 8 months ago

Harrod Horticultural is rated 4.6 based on 11,122 reviews