Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Purchased an espalier support kit for our new cordon fruit trees. The kit was delivered promptly and was well packed. We are very pleased with the result.”

Harrod Horticultural 5 star review on 23rd March 2019

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Posted 6 years ago

“I like having products that last in my garden and have been very happy with my purchases of various plant supports, steel stakes and a roman arch. It is good to have a variety to choose from, although I usually stay with matt black. A few of the various plant supports are in my front garden and caused positive comments from neighbours and people passing (as well as the planting).”

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Posted 6 years ago

“prompt delivery, good prices”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“After a few problems with a missing piece from my delivery the team at Harrod Horticultural were very helpful and sorted things promptly. Getting things right first time is easy but how companies deal with issues is how I measure performance. 5/5 well done.”

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Posted 6 years ago

“They have a range of interesting and usefull products, but their delivery system could be more flexible with current technology.”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention.

Posted 6 years ago

“Order arrived promptly and was on the highest quality. Some parts where missing but where delivered within a couple of days.”

Harrod Horticultural 5 star review on 21st March 2019

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Posted 6 years ago

“Bought a mini poly tunnel with hoops for my raised bed and it’s now installed and I’m very pleased with it . It’s strong, easy to assemble and does the job perfectly .”

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Posted 6 years ago

“Harrod Horticultural products are always good quality, and well packaged for safe delivery.”

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Posted 6 years ago

“Fruit cage arrived really quickly, quicker than I'd expected. All parts packaged well and full set of instructions. whole process went smoothly.”

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Posted 6 years ago

“Speedy delivery and good quality items which were straight forward to assemble.”

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Posted 6 years ago

“I ordered 2 6x4ft raised beds and liners for my allotment and can't fault them. They say outside for a few weeks before I was able to put them together and they fit perfectly. I am considering buying 2 smaller ones, just deciding where they are going!”

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Posted 6 years ago

“You have quality products which well illustrated on your web site. Ordering was easy and my goods arrived, very well packed and with no delay.”

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Posted 6 years ago

“Fast service, sensibly wrapped and items exactly as required.”

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Posted 6 years ago

“The garden arch and the two big obelisks I ordered are very robust, and easy to assemble once we'd understood the instructions.”

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Posted 6 years ago

“It was difficult to construct in fact I couldn't do it myself and even my young strong gardener found it difficult,but once erected it looks very good ,”

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Posted 6 years ago

“I received a call to double check the message I wanted engraved and the trowel arrived very quickly after. Fast and efficient. Will definitely use again.”

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Posted 6 years ago

“Great products made in the UK. Easy to use website & prompt delivery. Our raised beds and arch look very good in our newly landscaped garden.”

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Posted 6 years ago

“I have been using Ecowood treating all the wood I’ve recently used in the garden for beds and benches. It’s easy to mix and ends of wood can be soaked in it easily while I painted it on to other areas. Can’t tell you how well the wood will last but am confident it’s all now well protected from rot.”

Harrod Horticultural 5 star review on 16th March 2019

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Posted 6 years ago

“Delivery was quick The website easy to use”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews