Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Good quality and instructions. The Roman arch looks great and I understand why the RHS recovomend it. Long term satisfied customer.”

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Posted 6 years ago

“I spoke to a female member of staff who looked up my original order to advise me as to what items I needed. It arrived quickly and I installed the new items for my pond quickly and easily.”

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Posted 6 years ago

“Very pleased with the quick delivery and the quality of my second fruit cage from Harrod Horticultural.”

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Posted 6 years ago

“The web site was clear, the arch arrived well packed and on time. It was easy to assemble and the instructions easy to follow. Very pleased with the result.”

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Posted 6 years ago

“It was so easy to order and the delivery service was excellent. Came the day after I ordered it, can't get much better than that. The cage I ordered was also of a very good quality. Well done Harrod Horticulture.”

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Posted 6 years ago

“Item arrived on time, very happy with service and goods as always....( so far, at least)”

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Posted 6 years ago

“Happy with delivery and purchase good all round”

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Posted 6 years ago

“The heavy duty fruit cage is of good quality and the steel bars are very robust. The instructions are not particularly clear, not helped by some parts having multiple identification numbers (very confusing). The push-connectors are not ideal since some pull-apart even when the frame is built. The use of additional braces helps this, but since these are very expensive, to add to each joint would be exorbitant”

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Posted 6 years ago

“Great website easy to order and quick delivery, can not fault them.”

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Posted 6 years ago

“Very happy with my first order of horticultural fleece. Quick delivery, thank you!”

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Posted 6 years ago

“Very happy with Harrod Horticultural, had what I wanted product was easy to find within the web site ordering process was easy, delivery was prompt and the item was well packaged. Overall experience was favourable and I would be happy to use the company again.”

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Posted 6 years ago

“Excellent service. Product as advertised.”

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Posted 6 years ago

“Product that range, customer service all good, if product stands up to the weather conditions over a year, then I will be very happy.”

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Posted 6 years ago

“Cage looked to be reasonable quality, however every time i have put the clips on and put the net up it has blown down overnight so i would not have bought it as we do get quite windy weather in Cornwall. I suspect we will have to put more permanent connectors in place . Did ask the company what they suggested and they advised more clips, which we will try.”

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Posted 6 years ago

Thank you for you review and order. We understand that you are having difficulties with the net releasing from the framework of your Storm Proof Cage. The clips supplied with these types of cages are designed to release during high wind or heavy snow. This is to prevent the framework from becoming damaged. We do advise adding more frame saver clips to help however, this could prevent the net from releasing giving a bigger risk of damage. We hope this is of help and thank you once again for your order.

Posted 6 years ago

“Smooth efficient service”

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Posted 6 years ago

“Good service - item arrived on time and well packed.”

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Posted 6 years ago

“Good delivery times. Packaging minimal. Item just what I needed”

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Posted 6 years ago

“We had a problem with mis-delivery of a package and Harrod Horticultural were both gracious and speedy in resolving the problem, which was entirely the fault of the courier. I will definitely order from them again.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Satisfactory”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews