Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

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4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Item well described on website, received promptly, with good instructions for erecting and product of very good quality”

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Posted 6 years ago

“Excellent efficient service. Goods were exactly as described in the catalogue”

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Posted 6 years ago

“The metre square fruit cage was delivered very quickly and it was very easy to put together. I was, so pleased to find this cage which came with a fitted net. It's been mentioned that the structure has to be taken down for Winter for fear of the plastic joints becoming brittle but I think I'll just wrap the corners in bubble wrap and remove the net.”

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Posted 6 years ago

“I received very good service 're my purchase of a border fork. It arrived within a couple of days of ordering it. Very pleased with it. Incidentally, just over 3 years ago I bought lawn edging shears from you for a friend's 70th birthday. Sadly, just before last Christmas she died. They have now been returned to me and I am continuing to use them and I know she had much pleasure in using them. Regards, Toni Morgan.”

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Posted 6 years ago

“I ordered the fruit/veg cage with zip openers to protect brassicas. The cage fitted together easily and the zip openings work very well. I meant to buy the ‘door’ opening but ended up with 2 single zip openings which are fine. Service and delivery were very good and the product appears to be pretty robust. I’ll see how well it protects the veg this year as the caterpillars and then the pigeons and squirrels feasted on them last year.”

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Posted 6 years ago

“I’m neither happy nor unhappy because I haven’t finished building it yet.”

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Posted 6 years ago

“Good products and good delivery service.”

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Posted 6 years ago

“Everything still boxed up as not erecting until Easter weekend. Looking forward to seeing it in situ.”

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Posted 6 years ago

“Order was missing a pole but dealt with swiftly when notified. Excellent product, strong netting and easy construction. Little tip,when screwing the top support poles it is easier to make the top and secure the screws from the top rather than from underneath. Much easier then you don't have to grovel in the soil looking for screws when you inadvertently drop one.😁 Needed a few tent pegs as there are not enough of the green net holders for my liking. I would definitely recommend this product .”

Harrod Horticultural 5 star review on 30th March 2019

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Posted 6 years ago

“The product was easy to order and the purchase went through smoothly. Construction was relatively straight forward and the beds were as described on the website.”

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Posted 6 years ago

“The first sales lady I spoke to was very helpful however when I encountered a problem the second lady is someone I do not wish to talk to again. you will realise I will not try again.”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. We pride ourselves in offering a 1st class customer service so will investigate the points you raised in detail to see how we can improve the areas which require attention. In the meantime, we understand that the issue has been resolved with a member of our Customer Services Team and we apologise for any inconvenience caused.

Posted 6 years ago

“I always purchase my garden equipment from them because you can always guarantee it’s of good quality.”

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Posted 6 years ago

“Arrived quickly, and did the job I required.”

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Posted 6 years ago

“Excellent top-quality products, quickly delivered”

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Posted 6 years ago

“i was very pleased to find a good quality product and the service at Harrod was faultless.”

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Posted 6 years ago

“Great service, excellent product, delivered very quickly , well engraved.”

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Posted 6 years ago

“We were very pleased with the excellent quality of the obelisks and the prompt service. We would recommend this company”

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Posted 6 years ago

“Excellent quality structures with much better than average metal thickness.”

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Posted 6 years ago

“I bought a raised bed, am so pleased with the quality. Very easy to put together.”

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Posted 6 years ago

“I ordered another lot of their Y stakes and they arrived very quickly. They are wonderfully useful to keep my plants upright if they tend to want to drop! My tall alstroemerias particularly. The smaller ones are great for stopping plants from leaning over and onto the lawn from the flowerbeds. Also good for vegetables to keep them in their place! I have had one set for years but decided to indulge in another new set this year! A great product.”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews