Harrod Horticultural Reviews

4.6 Rating 11,295 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,295 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Excellent staff, very quickly delivered”

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Posted 6 years ago

“Not cheap but usually good merchandise.”

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Posted 6 years ago

“First class service - all items delivered speedily (quicker than quoted) and ready for self assembly. Have used this company before, and will do again.”

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Posted 6 years ago

“Quick delivery. Good product.”

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Posted 6 years ago

“As an irregular user of this company I have always been very satisfied with the level of service that they provide & produces that they supply. Have dealt with them over many years with no problems, If you cannot get what you require locally try them.”

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Posted 6 years ago

“Extremely good and reliable service.”

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Posted 6 years ago

“purchased fine agricultural "vege" mesh again. large sizes great to cover very large allotment beds. the quality of the veg under these covers are 100% perfect.”

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Posted 6 years ago

“We ordered another raised bed, to match four we had bought previously. They are well made and look good, and should last. The products are very good; the reason we’ve only given it 3 stars is because the courier ignored the instruction made on the order page to leave the large expensive delivery in a safe place, but instead he left it propped up on the front door, in full view of everyone passing. This advertised to everyone that we were out and risked theft. When we complained to Harrod Horticultural, they advised us to request a different courier when we ordered again!!!”

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Posted 6 years ago

Thank you for your order and review. Please accept our sincere apologies for the problems you encountered with the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods are out of our warehouse. We will be passing your comments to our carriers' Account Manager, as we do with all delivery service feedback we receive. Please accept our apologies once again for any inconvenience.

Posted 6 years ago

“Very quick and efficient”

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Posted 6 years ago

“Prompt and courteous service.”

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Posted 6 years ago

“the customer service team are excellent and very helpful.”

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Posted 6 years ago

“It all went very fast and easy. And the watering can is very good, I am very happy with it.”

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Posted 6 years ago

“Goods delivered on time - well packaged and in good condition. Very pleased with my purchase of bubble wrap insulation and I would definitely buy this from Harrod again.”

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Posted 6 years ago

“Very good product, Easy to assemble.”

Harrod Horticultural 5 star review on 12th September 2019

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Posted 6 years ago

“Very happy with service and also how the problem with the delivery was handled quickly”

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Posted 6 years ago

“Y stakes delivered very quickly”

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Posted 6 years ago

“Speedy delivery”

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Posted 6 years ago

“Great, quick service. Product quality excellent.”

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Posted 6 years ago

“I've used Harrod Y-Stakes for years having started with a pack of 5 each of the 3 sizes and continued to increase my stock as required with more plants; they are strong, flexible, easy to use and last for years - my plants could not be without them!”

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Posted 6 years ago

“Your staff were very helpful in accommodating me as the goods weren’t in stock till I was on holiday and they are greed to hold them and deliver when I returned. Five star service”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,295 reviews