Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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Info

4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“The goods ordered arrived promptly and in a good condition”

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Posted 6 years ago

“I ordered the raised beds packs in December and they arrived within a few days (in spite of the hype of Black Friday and Christmas). I found that the instructions, although they applied to various different types of raised beds, were easy to follow. Consequently before too long I had managed to convert the flat packs into raised beds, singlehandedly. These have now been filled with compost for the frosts to break down and then they will be awaiting spring planting. I would have added a photo, but this application doesn’t appear to be able to do that, (in spite of offering it.)”

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Posted 6 years ago

“I bought a Moongate for my wife’s birthday (on Christmas Day) and it is great; a real conversation piece. It was delivered very quickly and was easy to build and erect. I would certainly recommend getting the ground spikes it makes things so much easier to install. I had one query but Customer Services were excellent. Overall, thoroughly recommended.”

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Posted 6 years ago

“Brilliant service as always. I go wonder whether packaging could be reduced. There was so much plastic wrapping on my Wisteria umbrella that it completely filled by large wheelie bin.”

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Posted 6 years ago

“Very good service and product”

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Posted 6 years ago

“Fast and considerate responses to match the company's aspiration for high quality. One of the items arrived partly scratched so I requested a small paint kit which was delivered very quickly with minimum fuss.”

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Posted 6 years ago

“Very good product and service”

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Posted 6 years ago

“Items were delivered quickly and were packed well to arrive in perfect condition.”

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Posted 6 years ago

“Fast reliable delivery, products and after sales service”

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Posted 6 years ago

“I always have excellent service from Harrod Horticultural.”

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Posted 6 years ago

“Have used their Trade service on a number of occasions always very helpful and prompt delivery cant ask for anything more Colin Barr ( Pondscape / Landscape )”

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Posted 6 years ago

“Very pleased with fire guard I ordered, very good quality. Service excellent, Highly recommended.”

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Posted 6 years ago

“delivered when they said they would.”

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Posted 6 years ago

“Always prompt and efficient.”

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Posted 6 years ago

“Informed that my delivery would be with me on 2nd December, including the ability to track it - actually arrived on 11th December after numerous calls and mails - unacceptable.”

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Posted 6 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. We will be passing your comments to our carriers’ Account Manager, as we do with all delivery service feedback we receive. Please accept our apologies once again on behalf of both our carriers and ourselves and we will do all we can to ensure any future Harrod Horticultural ordering experience, from placing your initial order through to delivery at your door, is of the highest standard.

Posted 6 years ago

“Delivered and packaged perfectly”

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Posted 6 years ago

“Speedy delivery, well protected goods and high quality items”

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Posted 6 years ago

“I purchased similar cages 7 or 8 years ago a they are still going strong and I needed more for this coming season so without hesitation I contacted Harris’s again and placed another order! Not cheap but well worth the money! Thanks harrods! 👍”

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Posted 6 years ago

“Product arrived with no delay and good service”

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Posted 6 years ago

“always good over a number of years”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews