Harrod Horticultural Reviews

4.6 Rating 11,499 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

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4.6

Based on 11,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

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Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

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“Thanks you”

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Posted 6 years ago

“The delivery driver scratched my wooden floor and haven’t heard anything about a repair”

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Posted 6 years ago

Many thanks for both your recent order and review. We are very sorry to hear of the problems you encountered during the delivery of your goods by our carriers. We take all comments regarding delivery very seriously as it is one of the aspects of our operation we cannot directly affect once the goods leave our warehouse. Regrettably, any damage caused to property is the carriers' responsibility and we have forwarded your comments to our Account Manager at DX for them to look into and contact you directly. Please accept our apologies once again on behalf of both our carriers and ourselves and we will do all we can to ensure any future Harrod Horticultural ordering experience, from placing your initial order through to delivery at your door, is of the highest standard.

Posted 6 years ago

“Ordered bubble for the imminent cold weather. It was delivered quickly and well wrapped.”

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Posted 6 years ago

“Bit early for decent review, but looks like it will be just what is required.”

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Posted 6 years ago

“An efficient company with attractive well made products. We are very happy customers”

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Posted 6 years ago

“A speedy and reliable service. We are very pleased so far with our purchase.”

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Posted 6 years ago

“contact and prompt replies good. the big problem is with the propagator. you think it is satisfactory. it is not.. the lights sit on top and are not secured and therefor can be damaged. also this means that you have to take lights off everytime you wish to enter the propagater. I am a disabled person and do not find this satisfactory. you offered return of propgater but by this time I had lettuce and tomatoe seedling in. if I had the choice I would have returned the propagater. this would have meant a loss of the early start I had planned. I asked a few fellow gardeners who agreed with my findings. this may not be the reply you expected from a disapointd customer.”

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Posted 6 years ago

“Happy with service. Easy to order fruitcage on website, plenty of choice re size etc. Item arrived promptly, in good condition, all parts present etc. Easy to erect. Quite sturdy.”

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Posted 6 years ago

“Excellent products. Fast and efficient service”

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Posted 6 years ago

“Goods arrived very quickly and did the job.”

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Posted 6 years ago

“Great communication and prompt delivery even over the Festive Period.”

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Posted 6 years ago

“The raised beds I ordered were delivered very quickly as promised, were easy to assemble with clear instructions and are of really good quality. Very pleased!”

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Posted 6 years ago

“You advertise things that aren’t in stock. Your delivery arrangements are shockingly bad.”

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Posted 6 years ago

Thank you for your order and review. We are sorry to hear that you encountered problems when dealing with us. It is company policy to keep our website and our customers as up to date as possible regarding stock availability and we will be investigating this issue fully with the relevant department. We are also sorry to hear that you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse. Our carriers are regularly reviewed and we would like to reassure you that we only experience a small percentage of deliveries with issues. If you were to order from us again, we are able to select alternative carriers if requested. Please accept our sincere apologies for any inconvenience caused.

Posted 6 years ago

“After much hesitation and thought I eventually made a decision on the type and size of the vegetable cage I wished to buy (there are so many alternatives) and submitted my order. The order was received very swiftly, excellently packed with good supporting documents. I have just finished preparing the site for the cage and have started placing the components in position and reading the helpful instructions carefully. So far all has gone well and to plan, (apart from Storm Ciara arriving). I am looking forward to completing the cage and preparing the ground inside the cage for planting. Very pleased with my purchase at this stage.”

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Posted 6 years ago

“WELL PLEASED WITH THE EXCELLENT SERVICE, ONE ITEM WAS OUT OF STOCK BUT I WAS KEPT UP TO DATE WHEN NEW SUPPLIES WERE EXPECTED. ACTUALLY CAME A COUPLE OF DAYS EARLY”

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Posted 6 years ago

“Perfect service and product”

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Posted 6 years ago

“VERY PROMPT SERVICE AND PACKING WAS GOOD, PRICES AS EXPECTED. WOULD PURCHASE AGAIN.”

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Posted 6 years ago

“the goods ordered arrived very quickly, securely packed and presented well. proved to be a very acceptable present.”

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Posted 6 years ago

“Quick delivery and stepover support appears to be sturdy and well made. Easy to install with a helper to hold an end”

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Posted 6 years ago

“excellent products. Well packed”

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Posted 6 years ago

Harrod Horticultural is rated 4.6 based on 11,499 reviews