Harrod Horticultural Reviews

4.6 Rating 11,447 Reviews

93 %

of reviewers recommend Harrod Horticultural

Company Reviews

Metrics

Info

4.6

Based on 11,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Harrod Horticultural:

Quality garden supplies built on 60 years of UK manufacturing and design.

Visit Website

Harrod Horticultural 5 star review on 12th September 2025

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice trough,reasonable price,but delivery is terrible,large pieces of wood and delivery driver dumps them at the front gate,had to take them to my house myself,8ft pieces of wood and the rest,large garden so it's 20 meters to front gate,I won't be ordering from them again,it happened with the first 6ft trough I ordered too”

Helpful Report

Posted 7 years ago

Thank you for your order and review. Please accept our apologies for the problems you encountered during the delivery of your goods by one of our carriers. It is frustrating for us when this happens because we cannot directly affect this part of the service when the goods leave our warehouse so rest assured this will be investigated fully to ensure the standards are improved further. Were you to order from us again we would be able to send this on an alternative carrier service.

Posted 7 years ago

“Really good frame and getting. The green pegs are rubbish though, I bought some tent pegs to use.”

Helpful Report

Posted 7 years ago

Thank you for your review and your order. We are disappointed to learn that the Net Claws for your Vegetable Cage did not meet your expectations. As we are always trying to improve both the products we supply and the service we provide to our customers, we have forwarded your findings to our Product Development Team for who have the remit to evaluate any products which may be considered to be underperforming. Please accept our sincere apologies for any inconvenience caused and thank you once again for your order.

Posted 7 years ago

“Good quality product delivered promptly.”

Helpful Report

Posted 7 years ago

“Well designed product received on time in good order”

Helpful Report

Posted 7 years ago

“Good product, good service.”

Helpful Report

Posted 7 years ago

“very efficient service”

Helpful Report

Posted 7 years ago

“The arch supplied was very easy to construct, is superb in design and looks”

Helpful Report

Posted 7 years ago

“Excellent product and excellent service. A.H.”

Helpful Report

Posted 7 years ago

“Best gardening gloves I've ever seen or had. Can grab any thorn and not be affected. And feel like a medieval knight with my gauntlets.”

Helpful Report

Posted 7 years ago

“I have been a customer of Harrod Horticultural over very many years and find their goods and service always of a high standard. On the one occasion I purchased an item whcih proved unsatisfacotry, a refund was offered immediately. I expect to be returning to them annually for fulfilment of my gardening needs.”

Helpful Report

Posted 7 years ago

“Great range of products, good prices and prompt delivery”

Helpful Report

Posted 7 years ago

“Good priced product delivered on time! Thank you”

Helpful Report

Posted 7 years ago

“Faultless service”

Helpful Report

Posted 8 years ago

“A very attractive and sturdy product (the lobster pot plant supports)”

Helpful Report

Posted 8 years ago

“Good product; good service; good information - what more can a customer want - oh, yes! Good prices!!”

Helpful Report

Posted 8 years ago

“I ordered a roll of capillary matting from Harrods and needed to ask a few questions beforehand with regards to delivery times; they answered immediately and the item arrived soon after. A good service. Thank you.”

Helpful Report

Posted 8 years ago

“Their plastic-coated wire plant supports are incredibly long-lasting and useful.”

Helpful Report

Posted 8 years ago

“good delivery times and straight forward construction however I was a little confused and disappointed when some of the timbers for the sides and fronts were different thicknesses which made slotting them together difficult. they look nice now I have finished them.”

Helpful Report

Posted 8 years ago

“Perfect gift for our Granddaughters birthday”

Helpful Report

Posted 8 years ago

“2nd order for an excellant product, fast delivery and good quality”

Helpful Report

Posted 8 years ago

Harrod Horticultural is rated 4.6 based on 11,447 reviews